Job Objective: Under the direct supervision of a registered Pharmacist and the Pharmacy Technician Supervisor performs routine and basic pharmacy procedures for the operation of an acute care pharmacy to assist the Pharmacists.
Essential Duties and Responsibilities:
1. Assists Pharmacist in proper labeling of medications, processes medications orders and those returned to Pharmacy
2. Assists Pharmacist in preparing labels.
3. Assures adequate inventory is maintained at all times.
4. Assures and credit and billing tasks are completed in a timely and thorough manner
5. Maintains professional work habits by organizing workload, setting priorities, completing assignments in a timely manner, utilizing resources appropriately, complying with department program standards and adapting well to change
6. Performs basic pharmacy procedures such as checking in merchandise, filling physician's orders for pharmacy verification, floor stock, preparing IV's and TPN's.
7. Recognizes departures from the normal and discusses with pharmacist
Competence:
1. Maintains an appropriate level of competence by ongoing development of knowledge and skills
2. Performs duties in accordance with relevant laws, regulations and technical standards
3. Participates in age specific educational and training programs
Confidentiality:
1. Refrains from disclosing confidential information acquired in the course of work except when authorized, unless legally obligated to do so
2. Refrains from using or appearing to use confidential information acquired in the course of work for unethical or illegal advantage either personally or through third parties
Integrity:
1. Regularly demonstrates commitment to a set of ethics and values by behaving in an ethical manner that is consistent with stated values. Supports and enforces hospital Corporate Compliance Program
2. Avoids actual or apparent conflicts of interest and advises all appropriate parties of any potential conflict
3. Refrains from engaging in any activity that would prejudice the ability to carry out duties ethically
4. Disclose fully all relevant information that could reasonably be expected to influence an intended user understanding of the reports, comments, and recommendations presented
Non-Essential Duties:
- Other duties as assigned.
Knowledge, Skills and Abilities:
Knowledge
- Understands and can apply all state and federal laws and regulations related to the practice of pharmacy. Pharmacy Law, MERP, Joint Commission.
- Demonstrate knowledge and proficiency regarding special needs and behaviors of age or ethnic specific groups
Skills
- Must possess excellent written and verbal communication skills and demonstrate the ability to collaborate with other health care professionals
Abilities
- Ability to adhere with AVMC Policies and Procedures and demonstrate knowledge and understanding of corporate compliance rules and regulations
- Ability to adhere to safety rules and regulations and maintain the confidentiality of patient, hospital, and department information
- Coordinate with other team members and assists manager with implementation of new applications.
AVMC Values: All AVMC employees will effectively demonstrate these values:
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Patients Come First – We listen actively and communicate with our patients and families, placing safety as a top priority.
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Accountability & Ownership – We fully complete tasks, are transparent, effectively communicate, and recognize that what we do reflects on us.
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Teamwork – We build trusting relationships, promote a sense of community, and are respectful of everyone. Success is about the whole team.
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Integrity & Honesty – We tell the truth at all times, speak up when something is wrong, and do the right thing when no one is looking.
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Excellence – We take pride in our work, are goal-oriented, and on a never-ending quest for top tier quality.
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Initiative & Innovation – Our can-do attitudes, creativity, and resourcefulness empower us to improve the patient’s experience, solve our own problems, make timely decisions, and look for opportunities to add value.
- Tenderness & Compassion – We have genuine empathy, show kindness, and encourage and advocate for each other.
Education and Experience:
Education
- Associate of Arts or bachelor’s degree preferred.
Experience
- Prior experience in acute care hospital OR a minimum of 2 years’ experience in a pharmacy preferred.
Required Licensure and/or Certifications:
- Current State of California Pharmacy Technician License
AVMC Conduct/Compliance Expectations:
- Ability to adhere with AVMC Attendance and Punctuality Policy.
- Ability to adhere with AVMC Leaves of Absence Policy.
- Ability to adhere with AVMC Paid Time Off (PTO) Policy.
- Ability to adhere to the department dress code.
- Ability to organize work and establish priorities.
- Ability to expand on own initiative in performance of duties.
- Skill and ability to follow the telephone etiquette/standards.
- Ability to function effectively under pressure and meet time parameters.
- Ability to communicate effectively while maintaining good working relationships with co-workers, managers and other hospital staff.
- Ability to adhere to the normal standards of courtesy and conduct as defined under the rules of hospitality at AVMC.
- Ability to maintain the confidentiality of patients, hospital and department information.
- Ability to adhere to safety rules and regulations.
- Safely and effectively use all the equipment necessary to carry out duties.
- Ability to interpret and function under hospital and department policies and procedures.
- Conforms with required and appropriate accreditation and regulatory requirements.
- Conforms with and supports hospital quality assurance and improvement guidelines.
- Ability to participate effectively in department and hospital staff education.
- Display a willingness to work as a team player.
- Ability to give and support the highest level of patient/customer satisfaction at all times.
- Supports and adheres to the values and mission statement established by the AVMC Board of Directors.
- Ability to demonstrate knowledge and understanding of the Compliance & Integrity Program and its established policies.
- Ability to follow the Code of Conduct.
Physical Requirements and Working Conditions:
- Works primarily in an office environment.
- Requires ability to stand, sit or walk around department and facility most of the day.
- Some bending, lifting less than 20 lbs. and occasionally reaching above the shoulder.
- Typing, answering phones and working around automated equipment.
- Potential for exposure to dangerous or toxic medications.
- May need PPE if preparing chemotherapy.
A detailed description of the physical requirements of this job is maintained in the Employee Health Department.
NOTE: THE ABOVE STATEMENTS ARE INTENDED TO DESCRIBE THE GENERAL NATURE AND LEVEL OF WORK PERFORMED BY PEOPLE ASSIGNED TO THIS JOB. THIS DOCUMENT IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, SKILLS, AND WORKING CONDITIONS FOR THE PERSONNEL SO CLASSIFIED.
