Top 7 Parts administrators Jobs in Lancaster, Ca

Parts Manager
RIDE Coach and Bus —Lancaster, CA
- $100,000 - $130,000 a year
- Full-time
- 5 years
- Mid-level
- Bachelor's degree
- Health savings account
- Relocation assistance
Parts Manager
RIDE Mobility —Lancaster, CA
- $100,000 - $130,000 a year
- Full-time
- 5 years
- Mid-level
- Bachelor's degree
- Health savings account
- Relocation assistance
Supply Associate
CarMax Auto Superstores, Inc. —Palmdale, CA
- $24.50 an hour
- 8 hour shift
- Dealership
- Ability to lift 50 pounds
- Computer skills
- Paid jury duty
- Paid holidays
6d
Auto Parts Coordinator
Caliber —Palmdale, CA
- $18 an hour
- Full-time
- Ability to lift 50 pounds
- Driver's License
- 21 years or older
- Paid holidays
- Health insurance
9d
Associate Wind Plant Administrator
Avangrid —Rosamond, CA
- $26 - $33 an hour
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Dental insurance
- Tuition reimbursement
Eng Tech II - Instrumentation Logistician Level II
JT4 LLC —Edwards, CA
- $48,000 - $58,000 a year
- Overtime
- Microsoft Word
- Microsoft Access
- High school
- Health savings account
- Disability insurance
Regional Aftermarket Manager (TN, KY, WV, VA, NC, SC)
Wacker Neuson —United States
- Full-time
- Up to 50% travel
- Public speaking
- 3 years
12d

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Parts Manager
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parts administrators jobs near lancaster, ca

Parts Manager

RIDE Coach and Bus -
Lancaster, CA

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Job Details

Full-time
$100,000 - $130,000 a year

Benefits

Health savings account
Relocation assistance
Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
Professional development assistance

Qualifications

Customer communication

Full Job Description

The following description is not intended as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the discretion of adding or changing the duties of the position at any time.

The Parts Manager is responsible for overseeing the availability of parts and components to successfully support customers. This role ensures appropriate parts supply, by working closely with other departments for finding solutions for backorder parts and working with other departments to quickly solve parts issues. This role is key to ensuring high levels of customer satisfaction as it relates to the parts team. This role oversees the parts team, manages applicable processes, resolves escalated issues, and collaborates with internal departments such as engineering, warehouse, purchasing, warranty and other departments to deliver seamless customer experiences. It is the responsibility of the Parts Manager to take the responsibility to ensure quick solutions to part topics to ensure customer satisfaction.

JOB DESCRIPTION
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Key Responsibilities

Parts Department Operations

Manage daily operations of the Parts Department, including inbound inquiries, order support, customer quoting and timely parts issue resolution.
Ensure timely, accurate, and professional responses to customer inquiries regarding products, parts availability, orders, and delivery status. Taking the leadership to proactively find the best solution when a part is delayed or on backorder. Perform continual and professional follow-up with others to find solutions on parts topics.
Ensure the Parts Department team is providing the highest level of customer service communication and support.
When issues arise, take responsibility to appropriately and proactively escalate parts issues internally before customers escalate parts issues.
Develop and implement Part Department policies, procedures, and performance standards.
Appropriately monitor and set sales prices on parts. Make price adjustments as necessary.
Effectively monitor and report on sale prices, cost changes, and track Gross Margins.
Meet or exceed assignment timelines.

Team Leadership & Development

Effectively supervise Parts Department staff.
Lead, train, manage, and mentor Part Department colleagues.
Effectively manage direct reports to ensure performance, including performance evaluations.
Promote a customer-focused culture within the department.
Provide training, performance management, and efficient management for the team.
Promote a culture of safety, efficiency, and accountability.
Be professional, specifically when communicating internally within the organization and outside the organization.

Customer Relationship Management

Manage escalated customer complaints and ensure timely and complete resolution.
Identify opportunities to improve the customer experience, as it relates to parts management.

Cross-Functional Collaboration

Work closely with engineering, warehouse, buyers, sales, manufacturing, logistics, field service, and other cross-functional teams to quickly resolve customer issues.
Work with other departments to maintain accurate stock levels of parts.
Support repair campaigns to ensure parts are available in a timely manner.

Systems & Reporting

Utilize CRM and ERP systems for effective parts management to track parts usage and stock levels. Create, present, and monitor parts metrics such as fill rate, shortages, ETAs for backorders, order fulfillment, response time, resolution time, and other applicable metrics on a weekly basis.
Respond to specific customer requests for parts performance metrics, as requested.
Maintain accurate records of parts transactions and parts data.
Provide regular reports and insights to senior management and customers.

Process Improvement

Analyze customer feedback, parts KPIs to identify improvement opportunities.
Implement service enhancements to improve response time, order accuracy, and customer satisfaction.
Lead initiatives to streamline service workflows and improve efficiency.

Compliance & Safety

Ensure compliance with company policies, safety regulations, and quality standards.

Other Duties

Be a team player and perform other assigned duties within the realm of job duties to support the organization.

QUALIFICATIONS

Education

Bachelor's degree in Supply Chain Management, Business Administration, Logistics, or related field preferred.

Experience

5+ years of experience in parts management or supply chain operations within the automotive industry.
Previous supervisory or management experience preferred.

Skills

Strong knowledge of automotive parts and supply chain operations
Inventory management and forecasting
CRM / ERP systems experience (Microsoft Dynamics / SAP)
Vendor negotiation and supplier management
Leadership and team management

Pay Range: $100,000 - $130,000 per yr

Work Type: Full-time

Work Location: Lancaster CA (On-site)

Benefits:

Professional development assistance
401(k)
Health insurance
Paid time off
Vision insurance
Health savings account
Dental insurance
Relocation assistance
Employee assistance program

RIDE Coach and Bus is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, national origin, ancestry, sex, gender, gender identity, pregnancy, childbirth or related medical condition, religious creed, physical disability, mental disability, age, medical condition, marital status, veteran status, sexual orientation, genetic information or any other characteristic protected by federal, state or local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, and general treatment during employment.

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Refine Your Search

parts administrators jobs in lancaster, ca

Parts Manager

Parts Manager

Supply Associate

Auto Parts Coordinator

Associate Wind Plant Administrator

Eng Tech II - Instrumentation Logistician Level II

Regional Aftermarket Manager (TN, KY, WV, VA, NC, SC)

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