Top 69 Client service representative Jobs in Lancaster, Ny

Customer Service Representative
Coast Professional, Inc. —East Aurora, NY
- $17.97 an hour
- Full-time
- Remote
- High school
- Residential
- High school diploma or GED
- Paid training
- AD&D insurance
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3d
Client Services Specialist
Paramount Settlement Advisors —West Seneca, NY
- $50,000 - $60,000 a year
- Full-time
- Mid-level
- Office
- 1 year
- Paid time off
- 401(k) matching
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PT Account Support Representative
ACV Auctions —Buffalo, NY
- $21 an hour
- Part-time
- Spanish
- Computer literacy
- English
- Paid jury duty
- AD&D insurance
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Customer Service Representative
SEALING DEVICES INC. —Lancaster, NY
- $20 - $25 an hour
- Full-time
- Oracle
- Marketing
- Mid-level
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Customer Service Representative
Shingle & Gibb —Amherst, NY
- $22 - $25 an hour
- 8 hour shift
- Hybrid work
- Office
- High school diploma or GED
- Reliable transportation
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12d
Customer Service Representative - MELBOURNE, FL
SEALING DEVICES INC. —Lancaster, NY
- $20 - $25 an hour
- Full-time
- Oracle
- Marketing
- Mid-level
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Customer Service Representative - ERIE, PA
SEALING DEVICES INC. —Lancaster, NY
- $20 - $25 an hour
- Full-time
- Oracle
- Marketing
- Mid-level
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Customer Service Representative - Part-Time or Full-Time - Flexible Shifts
Orqa Group —Buffalo, NY
- $16 - $19 an hour
- Part-time
- Bilingual
- Spanish
- Office
- Flexible schedule
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Payroll Client Service Representative
EBC HR & Payroll Services —Buffalo, NY
- $21 - $22 an hour
- Full-time
- Microsoft Excel
- Mid-level
- Office
- Health savings account
- Health insurance
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Senior Client Support Specialist
P & A Administrative Services, Inc —Williamsville, NY
- $24 - $35 an hour
- Overtime
- Mid-level
- Office
- High school diploma or GED
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9d
Client Manager- First Line Client Specialist Hybrid
Citi —Getzville, NY
- $61,120 - $85,280 a year
- Full-time
- Hybrid work
- Office
- Bachelor's degree
- Organizational skills
- Paid holidays
- Disability insurance
1d
Customer Account Coordinator
PCB Piezotronics, Inc. —Depew, NY
- $18.32 - $27.00 an hour
- Full-time
- High school diploma or GED
- Data entry
- 1 year
- Health savings account
- Paid holidays
10d
Customer Service Representative
BestSelf Behavioral Health —Orchard Park, NY
- $18 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Health insurance
- Tuition reimbursement
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Client Support Coordinator
Sheridan HR —Buffalo, NY
- $18 - $20 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Office
- Health insurance
- Dental insurance
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Client Service Representative
VCA Animal Hospitals —Amherst, NY
- $17.00 - $18.75 an hour
- Full-time
- Maintenance
- Entry level
- Health insurance
- Dental insurance
Patient Services Rep WNY Immediate Care
TeamHealth —Buffalo, NY
- $15 - $17 an hour
- Full-time
- Urgent Care
- High school diploma or GED
- In-person
- Paid holidays
- Health insurance
Customer Success Rep
Sonwil Distribution Center Inc —West Seneca, NY
- $18.99 - $21.50 an hour
- Full-time
- Office
- Ability to sit for extended periods
- Organizational skills
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Client Success Executive - National Accounts
Centivo —Buffalo, NY
- $115,000 - $135,000 a year
- Full-time
- Remote
- Bachelor's degree
- Experience equivalent to degree accepted
- Senior level
- Health insurance
Client Support Specialist
P & A Administrative Services, Inc —Buffalo, NY
- $18 - $24 an hour
- Full-time
- High school diploma or GED
- Project management
- Associate's degree
- Health savings account
- Flexible spending account
Quick Apply
9d
Client Service Manager
Gallagher —Attica, NY
- $40,500 - $61,000 a year
- Mid-level
- High school diploma or GED
- 1 year

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Customer Service Representative

Coast Professional, Inc. -
East Aurora, NY

Quick Apply

Job Details

Full-time
$17.97 an hour
3 days ago

Benefits

Paid training
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Referral program
Paid sick time

Qualifications

Employee relationship building
High school diploma or GED

Full Job Description

Benefits

11 Paid Holidays
401(k)
401(k) matching
AD&D insurance
Dental insurance
Disability insurance
Employee assistance program
Health insurance
Life insurance
Paid sick time
Paid time off
Paid training
Referral program
Vision insurance

Job type

Full-time.

Location

This is a remote opportunity that requires the employee to live within a 50-mile driving radius of the Coast Professional office located at 300 Gleed Ave Suite 2 East Aurora, NY 14052.

Pay

$17.97 hour plus $5.09 Health and Welfare

Schedule

Training
- Monday-Friday 8am-5pm EST

Post-Training Scheduling- Upon completion of training, personnel may be assigned to any shift within the following operating hours:

- Monday: 8:00 a.m. – 9:00 p.m. ET
- Tuesday – Wednesday: 8:00 a.m. – 8:00 p.m. ET
- Thursday – Friday: 8:00 a.m. – 6:00 p.m. ET

Job Summary

This Customer Service Representative (CSR) works under close supervision and follows specific procedures and detailed instructions in handling incoming and outgoing calls. The CSR will complete all data entry while actively communicating with the customer. Reviews input/output data to verify completeness, accuracy, and conformance to quality standards and specifications. Maintains production records. Classifies and codes data to be entered. Verifies, and identifies and corrects errors. Tracks documents received and completion dates in a log. Performs clerical and related office tasks as assigned, such as maintaining records of work received and work performed.

Job Duties & Responsibilities

Handling incoming and outgoing calls with patience, tact, and courtesy.
Enter information into Windows-based computer database as required, while following instructions and conducting a scripted interview.
Escalates calls to supervisor when necessary and appropriate.
Tracks call-related information for auditing and reporting purposes.
Provides feedback on call issues related to downtime and/or training issues.
Contribute positively to a work environment that is flexible, adaptable, and team based.
Provide, receive, and seek feedback in a positive manner to encourage team building.
Participate in the development and attainment of team and operational goals.
Be respectful and courteous.
Maintain a positive attitude about workloads and expectations.
Prioritize workloads to ensure timeliness and quality standards are met.

Qualifications

Education

High school diploma or GED required

Experience

3-months or more experience in a call center or customer service environment preferred
Previous experience with computers, phone systems, and headsets preferred.

Knowledge, Skills and Abilities

Reading and Typing
Working knowledge of modern office procedures, methods, and computer equipment
Proficient in the use of Microsoft Office Products.
Ability to speak and read English clearly, professionally, and fluently.
Proficiency in languages other than English a plus
Excellent communication skills
Principles and practices of customer service.
Establish a good working relationship with team members and internal contacts, in order to maintain and continuously strive to improve the level of overall service being provided.
Good organizational skills and attention to detail.
Ability to comply with rules, regulations, laws, and methods as related to the position.
Work independently in the absence of immediate supervision.
Ability to handle and resolve recurring problems.
Successfully complete and pass the any client required trainings.

Clearance

As a federal contractor, this position requires U.S. citizenship and security clearance granting access to classified information. The background investigation is conducted by the Office of Personnel Management (OPM) and is an evaluation of the whole person to determine suitability. The suitability review begins after a conditional offer of employment has been accepted and will include a review of your employment, education, residences, references, criminal history and credit, as an example. Some of the most important factors in an investigation are the individual’s honesty, candor, and thoroughness in the completion of their security forms. In rare instances, non-U.S. citizens with highly specialized skills and experience may also be considered for the security clearance process.

Working from Home Requirements

To be eligible to work-from-home, you must have:

Must reside within 50 miles of a Coast Professional, Inc. office.
High-speed internet connection (FCC defines High-Speed Internet as 25 Mega-Bits per second (Mbps) minimum download speed and 3 Mbps upload speed).
The ability to physically connect to your high-speed home network with an ethernet cable (network cable). Coast will provide a 5 ft. connection.
A Mobile Device for DUO Multi-Factor Login. Must be iPhone 7 running IOS 11.1 or higher or Android device running Android 9.2 or greater.
A quiet, dedicated workspace free of distractions and interruptions.
Computer equipment is provided. You must have the ability to pick up equipment within 48 hours’ notice.

Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee is regularly required to talk or hear. The noise level in the work environment is usually moderate. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds.

Coast Professional, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, protected veteran status, genetic information or any other categories protected by applicable law.

Education

Required

High School or better

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Job Summary

Job Duties & Responsibilities

Qualifications

Education

Experience

Knowledge, Skills and Abilities

Clearance

Working from Home Requirements

To be eligible to work-from-home, you must have:

Working Conditions

Education

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