40% Service and Support Coordination
Performs individualized service and support administration functions for designated individuals, assisting them in identifying choices, preferences, and strengths through a self-determination planning process where the individual, family members and/or personal advocate are in charge.
Coordinates individual assessment of strengths, needs, concerns, priorities, hopes and interests.
Collaborates with the individual and their team to develop person-centered plans that are aligned with assessed needs and promote greater independence, while supporting the advancement or achievement of identified outcomes, subject to approval by Services & Supports Supervisors.
Collaborates with the interdisciplinary team to develop effective, measurable behavioral support strategies in alignment with assessment recommendations, incorporating both positive interventions and, when necessary, restrictive measures. Utilizes a comprehensive understanding of the individual and underlying factors influencing behavior to identify appropriate supports. Ensures all restrictive measures include clearly defined, measurable fading strategies that reinforce their temporary use and prioritize progression toward less restrictive interventions and greater independence.
Ensures individual budgets are in place for services and supports or authorized by the County Board, as approved by the Assistant Director or Director of Services and Supports.
Assists individuals in identifying and selecting providers of their choosing for services and supports.
Coordinates services by communicating with all parties, including individuals, family members, personal advocates, other team members, providers, other County Board staff members and regulators.
Monitors implementation of individual plans and individual budgets.
Monitors and reviews all restrictive measures and data on a monthly basis. Participates in 90-day reviews or other behavioral meetings as necessary
Maintains all required documentation of activities in accordance with rule 5160-48-01 and department policies and procedures.
Works to improve and enhance the quality and appropriateness of services and supports provided to individuals by ensuring they are aligned with assessed needs, promote the advancement and achievement of identified outcomes, and are delivered in a fiscally responsible manner.
Works on-call as assigned and responds to emergencies after regular work hours through use of a cell phone or other electronic device.
Assures the provision of appropriate response mechanisms for individuals and families in the event of crisis or emergency.
Makes contacts in the community in an effort to develop additional resources for assigned individuals.
Completes and assists others in the development of packets for new HCBS Medicaid waiver funding and in the re-determination process for current waiver recipients.
Assists in the development of staff training to support implementation of services.
Works with support staff to implement behavioral strategies (including but not limited to training, observations, etc) developed in collaboration with Behavior Support Coordinators.
Provides direction to other ISC’s upon request.
30% Mentoring
Meet regularly with newly hired ISCs to guide them through the onboarding and orientation process, including review of orientation materials and confirmation of progress toward SSA certification requirements. This includes, but is not limited to, completion of DODD 30-Day SSA Training, DODD MyLearning courses, and any additional required trainings.
Provide individualized training, guidance, and ongoing coaching tailored to the developmental needs, learning style, and experience level of each assigned mentee.
Support and encourage mentees in building confidence, professional judgment, and problem-solving skills, with the goal of helping them reach their full potential as Individual Support Coordinators.
Develop and implement a structured “fading” plan that gradually reduces mentoring intensity as the mentee demonstrates increased competence, independence, and readiness to assume full responsibilities of the role.
Monitor mentee progress and performance, offering timely, constructive feedback to both the mentee and the appropriate supervisor to support growth, accountability, and successful onboarding.
Foster a supportive, respectful, and safe learning environment that promotes open communication, professional growth, and continuous improvement.
Serve as a primary resource for Individual Support Coordinators and Individual Support Coordinator 2s by providing guidance on routine caseload management, situational matters, and technical assistance to support the individuals served and interdisciplinary teams
15%
Communications Further the mission of the FCBDD by interacting in a courteous and professional manner with individuals receiving supports, their families, and friends and with co-workers, supervisors, and members of the community.
Training
Reviews, provides guidance on, and delivers training related to OhioISP compliance for Individual Support Coordinators, as assigned by the Services and Supports Supervisor.
Provides presentations and information concerning the Board, department, and work unit in accordance with Board philosophy and mission. May be asked to provide/participate in activities internal and external to the agency. Participates in and provides in-service training as may be required.
Other
Performs other duties as directed by the Services and Supports Supervisor, Assistant Director, Director of Services and Supports, and/or Administration.
