Top 415 Member services representative Jobs in Lancaster, Oh

Credit & Collections Representative
MPW Corporate Services —Hebron, OH
- Microsoft Word
- Microsoft Outlook
- Research
- Paid holidays
- Health insurance
Quick Apply
13d
Welder/Fabricator
WESTERMAN INC —Bremen, OH
- $23 - $30 an hour
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
Marine Service Manager
VANCE OUTDOORS INC —Hebron, OH
- Mechanic experience
- Computer literacy
- Basic math
Quick Apply
Retail Merchandising Field Specialist
Channel Partners —Columbus, OH
- $17 an hour
- Part-time
- 18 years or older
- Customer service
- Merchandising
- Paid training
- 401(k)
Pest Control Technician - Dynamic Integrated Pest Management (IPM)
FSS, Inc. —Columbus, OH
- Up to $25.50 an hour
- Full-time
- Clean driving record
- Computer literacy
- Pass drug screening
- Health savings account
- Paid holidays
Quick Apply
Outside Sales Representative - Medical Equipment
Lincare Inc. —Newark, OH
- Computer literacy
- High school diploma or GED
- Travel
- Health insurance
- Dental insurance
Quick Apply
Sr. Quality Manager
Mistras Group, Inc.-Shop —Heath, OH
- 7 years
- Customer service
- Engineering
10d
Outside Sales Representative - Medical Equipment
Lincare Inc. —Logan, OH
- Computer literacy
- High school diploma or GED
- Travel
Quick Apply
Transportation Aide/Certified Nurse Assistant
Majestic Care of Whitehall —Whitehall, OH
- Full-time
- CPR Certification
- BLS Certification
- 21 years or older
- Paid holidays
Quick Apply
3d
Customer Relations Representative - State Farm Agent Team Member
Jake Breakey - State Farm Agent —Lancaster, OH
- $40,000 - $60,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- Paid time off
Quick Apply
Outreach Coordinator
BrightView LLC —Lancaster, OH
- $55,000 - $65,000 a year
- Full-time
- Addiction Medicine
- Marketing
- Mid-level
- Disability insurance
- Health insurance
Member Service Representative - RecPlex
Family YMCA of Lancaster and Fairfield County —Lancaster, OH
- From $12 an hour
- Part-time
- Background check
- 18 years or older
- CPR Certification
- Health insurance
- Dental insurance
Quick Apply
10d
Customer Service Representative
U-Haul —Lancaster, OH
- Part-time
- Clean driving record
- Forklift
- High school diploma or GED
- Paid holidays
- Health insurance
7d
Assistant Store Manager
TJ Maxx —Lancaster, OH
- $22.70 - $31.20 an hour
- Overtime
- Merchandising
- Mid-level
- Mentoring
- Health savings account
- Paid holidays
Customer Relations Representative - State Farm Agent Team Member
Matt Breakey - State Farm Agent —Pickerington, OH
- $45,000 - $65,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- 401(k)
- Paid time off
Quick Apply
Administrative Assistant
Ryder System —Columbus, OH
- $24 an hour
- Monday to Friday
- Microsoft Word
- Writing skills
- Data analysis skills
- Paid parental leave
- Paid holidays
Part-Time Retail Sales Representative
Wireless Vision —Lancaster, OH
- Part-time
- Bilingual
- High school diploma or GED
- Ability to stand for extended periods
- Health insurance
- Dental insurance
Quick Apply
Team Member
Burger King —Lancaster, OH
- Part-time
- Computer literacy
- Ability to lift 50 pounds
- Quick service & fast food restaurant
Quick Apply
Full-Time Retail Sales Representative
Wireless Vision —Lancaster, OH
- Weekends as needed
- Bilingual
- Inventory management
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Account Representative - State Farm Agent Team Member
Nick Cone - State Farm Agent —Pickerington, OH
- $55,000 - $100,000 a year
- Full-time
- Office
- Communication skills
- Marketing
- Health insurance
- Dental insurance
Quick Apply

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Credit & Collections Representative

MPW Corporate Services
Hebron, OH

Quick Apply

Job Details

13 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Volunteer time off
Opportunities for advancement
Referral program

Qualifications

Microsoft Word
Microsoft Outlook
Spreadsheets
B2B business model
B2B
Stakeholder relationship building
Collections account management
Excel data analysis

Full Job Description

#INDCS

We're looking for a dependable Credit & Collections Representative to help maintain healthy customer accounts and support the financial success of MPW and Porta Kleen. In this role, you'll manage a portfolio of customer accounts, resolve payment issues, and collaborate across departments to deliver exceptional service while ensuring timely collections.

What You'll Bring

A customer-focused mindset with the ability to build positive relationships while professionally handling sensitive payment conversations.
Strong analytical and problem-solving skills to investigate discrepancies, resolve disputes, and improve collection outcomes.
Self-motivation and initiative to prioritize work, identify issues, and take action with minimal supervision.
Excellent communication and teamwork skills to collaborate effectively with customers, field operations, and corporate departments.

What You'll Do

Manage a portfolio of customer accounts across MPW and Porta Kleen business units.
Contact customers regarding past-due balances by phone, email, letter, or other communication methods to facilitate payment.
Research and resolve disputed or short-paid invoices to support timely collections.
Partner with internal departments to investigate billing issues and determine appropriate resolutions.
Negotiate payment arrangements with delinquent customers while maintaining positive customer relationships.
Provide regular updates on account status, collection activity, and action plans to leadership.
Apply and post customer payments, adjustments, invoices, and credit memos accurately.
Create manual invoices and submit invoices through customer web-based billing portals when required.
Process ACH and EFT payment request forms and maintain accurate payment records.
Prepare and distribute customer statements to support account reconciliation.
Update customer information within the JD Edwards customer master system.
Assist with audits by providing requested documentation and account information.
Generate daily, weekly, monthly, quarterly, and annual reports using Microsoft Excel, JD Edwards, Business Objects, and other business systems.
Provide backup support for other Credit & Collections team members during planned or unplanned absences.
Perform additional duties as assigned to support departmental and organizational objectives.

What You'll Need

Bachelor's degree in Business, Finance, Marketing, or a related field preferred; an Associate degree in Accounting, Finance, or General Business with relevant experience is also considered.
Business-to-business collections experience is required.
Strong analytical, organizational, customer service, and written and verbal communication skills, with the ability to interact professionally across all levels of the organization.
Proficiency with Microsoft Excel, Outlook, and Word required; experience with JD Edwards and Business Objects is preferred but not required.
Demonstrated ability to work independently, manage multiple priorities, exercise sound business judgment, and maintain accuracy in a fast-paced environment.

Benefits and Perks

Competitive salary with opportunities for career growth and advancement
Medical, dental, and vision coverage
401(k) with company match
Paid time off and floating holidays
Volunteer Time Off (VTO) to give back to your community
Employee referral bonus program
Wellness benefits that support your overall health and well-being
Opportunities for professional development, training, and leadership growth
Collaborative and supportive team environment
Stable company with long-term career opportunities

Who Thrives Here

You enjoy meaningful work and take pride in contributing to a team that values collaboration, professionalism, and continuous improvement. You communicate effectively, build strong relationships, and look for ways to enhance processes and service. You understand that success comes from accountability, teamwork, and doing the right thing for customers and colleagues.

You’ll fit right in if you are:

Motivated by purpose, service, and delivering results
Organized, dependable, and committed to high-quality work
A strong communicator who builds positive working relationships
Proactive and solution-oriented
Adaptable and open to learning and growth
Someone who values respect, teamwork, and professionalism

We believe a strong workplace is built on trust, innovation, and a shared commitment to excellence—where every team member plays a role in delivering a premier service experience.

Quick Apply

Refine Your Search

member services representative jobs in lancaster, oh

Credit & Collections Representative

Welder/Fabricator

Marine Service Manager

Retail Merchandising Field Specialist

Pest Control Technician - Dynamic Integrated Pest Management (IPM)

Outside Sales Representative - Medical Equipment

Sr. Quality Manager

Outside Sales Representative - Medical Equipment

Transportation Aide/Certified Nurse Assistant

Customer Relations Representative - State Farm Agent Team Member

Outreach Coordinator

Member Service Representative - RecPlex

Customer Service Representative

Assistant Store Manager

Customer Relations Representative - State Farm Agent Team Member

Administrative Assistant

Part-Time Retail Sales Representative

Team Member

Full-Time Retail Sales Representative

Account Representative - State Farm Agent Team Member

I want to receive the latest job alert for member services representative in lancaster, oh

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