Top 617 Community representative Jobs in Lancaster, Pa

Patient Access Representative
Planned Parenthood Keystone —Lancaster, PA
- $22 an hour
- Full-time
- Hybrid work
- Computer literacy
- Adults
- Computer skills
- AD&D insurance
- Disability insurance
Quick Apply
Clinical Outreach Representative
AMFM Healthcare —Lancaster, PA
- $90,000 - $120,000 a year
- Full-time
- Google Workspace
- Marketing
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply
12d
Community Partnerships Representative
Nothing Bundt Cakes - Lancaster, PA —Lancaster, PA
- $40,000 - $80,000 a year
- Weekends as needed
- Business development
- Driver's License
- Reliable transportation
- Flexible schedule
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Caseworker-Senior BHDS EI
Lancaster County, PA —Lancaster, PA
- $49,588.50 - $74,373.00 a year
- Full-time
- Background check
- Clean driving record
- Writing skills
- Paid holidays
- Health insurance
Temporary Community Liaison
CASA INC —Lancaster, PA
- $24.04 an hour
- Temporary
- Spanish
- Computer literacy
- English
Call Center Representative
Orthopedic Associates of Lancaster —Willow Street, PA
- Full-time
- Medical office experience
- HIPAA
- Mid-level
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Records Retrieval Specialist
Humana —Lancaster, PA
- $40,000 - $52,300 a year
- Full-time
- Microsoft Excel
- HIPAA
- Research
- Paid parental leave
- Paid holidays
Claims Representative Trainee
Glatfelter Insurance Group. —York, PA
- Full-time
- Computer literacy
- Office
- High school diploma or GED
- Paid holidays
- Tuition reimbursement
Quick Apply
14d
Fully Remote Customer Service Agent
Disabled Veteran Solutions —Neffsville, PA
- From $15 an hour
- Full-time
- Remote
- Background check
- Spanish
- English
- Health insurance
- Dental insurance
Quick Apply
Hospice Care Consultant
AccentCare, Inc. —Elizabethtown, PA
- $80,000 - $110,000 a year
- Full-time
- Skilled nursing facility
- Hospital
- 5 years
- Health savings account
- Paid holidays
Quick Apply
9d
Retail Merchandising Sales Representative
UNFI —Lancaster, PA
- $42,700 - $77,400 a year
- Full-time
- Spanish
- Computer literacy
- Merchandising
- Mileage reimbursement
- Health savings account
Quick Apply
Content Claims Specialist - Field - Level I
E-djuster USA Inc. —Lancaster, PA
- Full-time
- Hybrid work
- Background check
- Microsoft Outlook
- High school diploma or GED
- Paid parental leave
- Health savings account
Quick Apply
9d
Sales Representative - equine feed, animal care, order entry & sales support (FT)
Stoltzfus Feed & Supply —Gap, PA
- $18 - $21 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Violin / Viola - Private Lesson Teacher - Lancaster, PA
Menchey School of Music LLC —Lancaster, PA
- Background check
- 5 years
- Mid-level
- Employee discount
Quick Apply
Dentist
Chord Specialty Dental Partners —York, PA
- $200,000 - $350,000 a year
- Email
- Dental office
- PALS Certification
- Experience working with children
- Continuing education credits
- Disability insurance
Quick Apply
Line Cook II - Smokehouse BBQ and Brews
Thomas E. Strauss Inc. —Bird in Hand, PA
- Weekends as needed
- 18 years or older
- High school diploma or GED
- Ability to lift 25 pounds
- Referral program
Outside Sales Representative
Hibu —Elizabethtown, PA
- Online Application
- Hybrid work
- Office
- Entry level
- Mileage reimbursement
Quick Apply
Lead School-Age Teacher
Sunbeam Station Child Care —Manchester, PA
- From $11 an hour
- Full-time
- Classroom
- Bachelor of Science
- Mid-level
- Paid time off
- Employee discount
Quick Apply
Utilities Right of Way Agent - Pennsylvania
O.R. Colan Associates (ORC) —Pennsylvania
- $64,374 - $101,702 a year
- Full-time
- Remote
- Background check
- Microsoft Outlook
- Writing skills
- Wellness program
- Paid holidays
Quick Apply
2h
Retail Sales Representative
2020 Companies, Inc. —Parkesburg, PA
- $800 - $1,000 a week
- Weekends as needed
- High school diploma or GED
- Marketing
- Entry level
- Paid training
- Paid holidays
Quick Apply

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Patient Access Representative

Planned Parenthood Keystone -
Lancaster, PA

Quick Apply

Job Details

Full-time
$22 an hour

Benefits

AD&D insurance
Disability insurance
Health insurance
Dental insurance
Vision insurance

Qualifications

Patient scheduling systems
Electronic health records (EHR) management
Phone communication
Clinical data entry
Data verification
Computer skills
Telephone systems
Medical terminology
Customer data entry

Full Job Description

Planned Parenthood Keystone (PPKey) serves 37 counties in Pennsylvania, home to over half of Pennsylvania residents. We have offices in York, Allentown, Bensalem, Reading, Wilkes Barre, Harrisburg, and Lancaster. We operate 7 medical centers that serve over 30,000 patients annually and offer comprehensive sexuality education that reaches thousands of young adults.

Planned Parenthood Keystone is committed to being an organization that includes people from various backgrounds, skills, perspectives and experiences, and fully uses their talents to serve our communities. Planned Parenthood Keystone believes that drawing on the talents of all personnel helps to create an optimum, creative and inclusive workplace.

Planned Parenthood Keystone is looking for a Full-time (35 hours/week), non-exempt, Patient Access Representative.

The Patient Access Representative will be responsible for answering incoming calls from patients, addressing their inquiries about healthcare services, scheduling appointments, verifying insurance details, providing information on medical conditions, informed consent audio visits for abortion services, and routing calls to appropriate healthcare professionals, all while maintaining a high level of customer service and confidentiality.

Key responsibilities include:

Handling inbound calls: Answering calls from patients regarding appointment scheduling, billing questions, prescription refills, general healthcare information, and concerns.

Patient registration: Collecting patient demographics and insurance information accurately.

Appointment scheduling: Coordinating appointment times with patients based on availability and medical needs.

Insurance verification: Checking patient insurance eligibility and benefits for covered services.

Medical information provision: Answering basic questions about medical conditions, treatments, and medications within the scope of their knowledge.

Call routing: Transferring calls to appropriate healthcare providers, specialists, or departments as needed.

Patient record updates: Maintaining patient records by updating relevant information based on calls.

Complaint resolution: Addressing patient concerns and complaints in a professional and timely manner.

Patient education: Providing basic health information and appointment expectations.

Prior Authorizations: completing prior authorizations for ordered medications and equipment

Record requests: Fulfilling outside provider requests for records of affiliate patients

ESSENTIAL FUNCTIONS:

Answer a high volume of calls and schedule appointments for clients using telephone and electronic health record systems.
Triage calls to the Center Staff and Clinicians as needed and appropriate.
Triage calls to appropriate department according to needs of caller, e.g., Development Dept.
Refer callers to outside providers for services PPkeystone does not offer.
Maintain a sensitive and warm demeanor with callers.
Maintain client confidentiality.
Screen patients’ financial status and confirm fee information.
Provide proactive, timely, direct communication in all areas of health center operations to Patient Services Director(s) and/or Center Manager(s).
Provide information about all services offered by PPKeystone, including pre-appointment information, as appropriate.
Understand funding sources and discuss with clients as appropriate.
Help to maintain patient records, filing systems, data systems, patient logs and records transfers.
Respond to incoming calls that require following established emergency procedures.
Participate and contribute to training, committees, and meetings as needed.
Read and sign off on appropriate health center information in a timely manner.
Stay up to date on scheduling protocols and procedures.
Supports patients in understanding and choosing from available options.
Works with the team to assure productivity and quality goals are met on a daily basis.
Solves basic customer complaints.
Supports call center operations through assuring utilizing indirect service time and assuring own tasks and jointly shared tasks are done in a timely and accurate fashion.
Supervision responsibilities may include training other staff on Call Center tasks

VALUES AND COMMITMENTS:

Commitment to Planned Parenthood’s mission and conviction to health equity and access to sexual and reproductive healthcare
Understanding of racism and commitment to racial & social justice
Awareness of multiple group identities and their dynamics, bringing a high level of self-awareness, empathy, and humility to interpersonal interactions; building of trust across diverse groups of people
Demonstrated ability to communicate and hear effectively across differences and reflect and act on feedback related to identity and equity with the aim to learn
Commitment to Planned Parenthood’s In This Together service ethos, workplace values, and service standards

QUALIFICATIONS AND EXPERIENCE:

Required:

Excellent communication skills: Clear and concise verbal communication to effectively interact with patients over the phone.
Medical knowledge: Basic understanding of medical terminology, health conditions, and healthcare procedures.
Customer service skills: Ability to provide friendly, empathetic, and patient support to callers.
Attention to detail: Ensuring accuracy when collecting patient information and updating records.
Problem-solving skills: Identifying issues and finding solutions to address patient concerns.
Computer proficiency: Navigating healthcare software systems and phone system to access patient information and schedule appointments.
Ability to multitask: Managing multiple calls and tasks simultaneously in a fast-paced environment.

SALARY AND BENEFITS:

Compensation for this position is $22 per hour
Medical, Dental, and Vision coverage options for you and eligible dependents
Life/AD&D, Short and Long Term Disability policy voluntary coverage options
Generous vacation, leave, and holiday benefits

Due to our commitment to pay equity, PPKey does not negotiate salaries.

PP Keystone values the recruitment of staff with diverse experiences, backgrounds and perspectives. PP Keystone considers all applicants for employment irrespective of their membership in any particular EEO category and strongly encourages all persons to apply.

Quick Apply

Refine Your Search

community representative jobs in lancaster, pa

Patient Access Representative

Clinical Outreach Representative

Community Partnerships Representative

Caseworker-Senior BHDS EI

Temporary Community Liaison

Call Center Representative

Records Retrieval Specialist

Claims Representative Trainee

Fully Remote Customer Service Agent

Hospice Care Consultant

Retail Merchandising Sales Representative

Content Claims Specialist - Field - Level I

Sales Representative - equine feed, animal care, order entry & sales support (FT)

Violin / Viola - Private Lesson Teacher - Lancaster, PA

Dentist

Line Cook II - Smokehouse BBQ and Brews

Outside Sales Representative

Lead School-Age Teacher

Utilities Right of Way Agent - Pennsylvania

Retail Sales Representative

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