Top 171 Customer contact specialist Jobs in Lancaster, Pa

Customer Contact Specialist
Case New Holland Industrial —New Holland, PA
- $55,725 - $85,445 a year
- Overtime
- Hybrid work
- Spanish
- English
- Mid-level
- Tuition reimbursement
- Adoption assistance
8d
Customer Contact Specialist
CNH Industrial —New Holland, PA
- $55,725 - $85,445 a year
- Overtime
- Spanish
- English
- Mid-level
- Tuition reimbursement
- Adoption assistance
14d
Safety Data Coordinator (Entry Level – Training Provided)
CNS Companies —Lititz, PA
- $20 an hour
- Temporary
- Microsoft Outlook
- Customer service
- No experience needed
Quick Apply
6d
Part time Patient Engagement Associate / Centralized Scheduling / Specialty Practices
Penn Medicine —East Petersburg, PA
- Part-time
- Administrative experience
- High school diploma or GED
- Organizational skills
- Tuition reimbursement
Quick Apply
Industrial Repair Sales Specialist
BDS Service & Repair division —Lancaster, PA
- $70,000 - $100,000 a year
- Overnight shift
- Computer literacy
- Mid-level
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
3d
Field Service Technician
Melitta Professional Coffee Solutions USA, Inc. —York, PA
- $25 - $27 an hour
- Overtime
- Customer service
- Writing skills
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Territorial Vehicle Acquisition Specialist I (Sales Rep)
webuyanycar.com USA —Lancaster, PA
- From $40,000 a year
- High school diploma or GED
- Driver's License
- Entry level
- Wellness program
- Paid holidays
Quick Apply
Jr. Digital Communications Account Manager
webfx.com —Lancaster, PA
- $50,000 - $53,000 a year
- Multiple hires
- Google Workspace
- Office
- Analysis skills
- Profit sharing
- Wellness program
Quick Apply
Retail Merchandising Field Specialist
Channel Partners —Lancaster, PA
- $18 an hour
- Part-time
- 18 years or older
- Customer service
- Merchandising
- Paid training
- 401(k)
9d
Bilingual Customer Service Specialist (Spanish)
Sherwin-Williams —Hershey, PA
- $17 an hour
- Part-time
- 18 years or older
- Merchandising
- High school diploma or GED
Layer Nutrition Specialist
The Wenger Group —Lancaster, PA
- Full-time
- Office
- 3 years
- Doctor of Philosophy
- Health savings account
- AD&D insurance
Quick Apply
6d
Radiologic Technologist up to $4K Bonus
Concentra —Ephrata, PA
- Full-time
- CPR Certification
- Microsoft Excel
- Vital signs
- Commuter assistance
- Disability insurance
EHS Lead
The Hershey Company —Hershey, PA
- Online Application
- Microsoft Excel
- Microsoft Outlook
- Ability to climb stairs
RSVP - W2 Life Insurance Specialist - Remote - Hiring Event
Insurance Supermarket Inc. —Pennsylvania
- $38,500 - $180,000 a year
- Full-time
- Computer literacy
- Mid-level
- Communication skills
- Health insurance
- Paid time off
Vaccine Delivery and Support Specialist
Zoetis —Pennsylvania
- Online Application
- Clean driving record
- Mid-level
- Ability to lift 50 pounds
Radiologic Technologist Bonus up to $4k
Concentra —Lancaster, PA
- Full-time
- CPR Certification
- Microsoft Excel
- Vital signs
- Commuter assistance
- Disability insurance
Radiologic Technologist up to $4K Bonus
Concentra —Lancaster, PA
- Full-time
- CPR Certification
- Microsoft Excel
- Vital signs
- Commuter assistance
- Disability insurance
Radiologic Technologist up to $7500 Bonus
Concentra —York, PA
- Full-time
- CPR Certification
- Microsoft Excel
- Vital signs
- Commuter assistance
- Disability insurance
Retail Customer Experience Specialist
Pencor Services —Ephrata, PA
- $17 an hour
- Overtime
- Clean driving record
- Microsoft Outlook
- High school diploma or GED
- Health insurance
- Tuition reimbursement
Quick Apply
14d
Mobile Vehicle Acquisition Specialist I (Mobile Sales Rep)
webuyanycar.com USA —Lancaster, PA
- From $40,000 a year
- High school diploma or GED
- Driver's License
- Entry level
- Wellness program
- Fuel card
Quick Apply

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Customer Contact Specialist

Case New Holland Industrial -
New Holland, PA

Apply Now

Job Details

Full-time
$55,725 - $85,445 a year
8 days ago

Benefits

Tuition reimbursement
Adoption assistance
Parental leave
Employee assistance program
Volunteer time off
Retirement plan

Qualifications

Productivity software
Technical Proficiency

Full Job Description

Requisition ID: 5320
Job Location: New Holland - Pennsylvania - United States
Category: Financial Services
Job Type: Full Time
Working Mode: Hybrid
#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-applying with LinkedIn

About Us

Innovation. Sustainability. Productivity. This is how we are Breaking New Ground in our mission to sustainably advance the noble work of farmers and builders everywhere. With a growing global population and increased demands on resources, our products are instrumental to feeding and sheltering the world.

From developing products that run on alternative power to productivity-enhancing precision tech, we are delivering solutions that benefit people – and they are possible thanks to people like you. If the opportunity to build your skills as part of a collaborative, global team excites you, you’re in the right place.

Grow a Career. Build a Future!

Be part of this company at the forefront of agriculture and construction, that passionately innovates to drive customer efficiency and success. And we know innovation can’t happen without collaboration. So, everything we do at CNH Industrial is about reaching new heights as one team, always delivering for the good of our customers.

Job Purpose

The Customer Contact Specialist is responsible for providing best-in-class service to customers and dealers for inquires on Retail Loans and Leases, Revolving Lines of Credit, or Commercial Lending Products while contributing to the monthly delinquency and customer service goals and objectives of CNH Capital.

Key Responsibilities
Respond to customer and dealer inquiries timely via telephone and email. Inquires may include but are not limited to: payoff requests, current account balance, interest paid, requests for statements, taking real-time payments and processing demographic changes.
Respond to inquiries from Productivity Plus dealers/merchants on questions pertaining to revolving lines of credit by analyzing and resolving technical or other transactional issues pertaining to Gateway, Statement Messages or other merchant related questions.
Assist customers with online self-service website navigation, troubleshooting and account profile information.
Collaborate with other departments to resolve customer and/or dealer complaints and issues in a timely and professional manner
Assist Collections with customer calling campaigns on retail loans and leases and productivity plus revolving lines of credit to reduce overall delinquency and improve portfolio performance.
Contribute to team goals and objectives by meeting individualized performance metrics and targets
Promote a customer centric culture by delivering a positive customer experience and ensuring the customer retention goals, customer service KPIs and delinquency targets for CNH Capital are a top priority

#LI-JB1

Experience Required
Strong problem-solving skills with attention to detail and the ability to multitask
Experience in Customer Service and/or Collections
Proficiency with Microsoft Office 365 applications
Must be able to work a flexible work schedule between the hours of 8:00AM and 7:00PM with the potential for some weekday overtime and/or Saturdays from 8:00AM to 2:00PM as business conditions dictate

Preferred Qualifications
Associates or Bachelor's degree in field such as finance, management or business administration
At least 1+ years of experience in Customer Service and/or Collections
Working knowledge and proficiency of CNH systems including but not limited to: Asset Finance, Default Manager and Feith
Prior call center experience within the financial services or commercial banking industry
Soft Skills that include: active listening, empathy, flexibility, conflict resolutioin, teamwork, collaboration, patience and dependability
Fluent in English and Spanish

Pay Transparency

The annual salary for this role is USD $55,725.00 - $85,445.00 plus any applicable bonus (Actual salaries will vary and will be based on various factors, such as skill, experience and qualification for the role.)

For roles open across multiple locations, the salary range indicated refers to the primary location. If a different location is considered, the applicable salary range will be communicated to candidates prior to the first interview.

What We Offer

We offer dynamic career opportunities across an international landscape. As an equal opportunity employer, we are committed to delivering value for all our employees and fostering a culture of respect.

At CNH, we understand that the best solutions come from the diverse experiences and skills of our people. Here, you will be empowered to grow your career, to follow your passion, and help build a better future. To support our employees, we offer regional comprehensive benefits, including:

Flexible work arrangements
Savings & Retirement benefits
Tuition reimbursement
Parental leave
Adoption assistance
Fertility & Family building support
Employee Assistance Programs
Charitable contribution matching and Volunteer Time Off

Click here to learn more about our benefits offerings! (US only)

US applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Applicants can learn more about their rights by viewing the federal "Know Your Rights" poster here. CNH Industrial participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. You can view additional information here.

Canada applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, nationality, place of origin, disability, marital status, family status, age, or any other ground prohibited by applicable provincial human rights legislation.

If you need reasonable accommodation with the application process, please contact us at [email protected].

#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-applying with LinkedIn

Apply Now

Refine Your Search

customer contact specialist jobs in lancaster, pa

Customer Contact Specialist

Customer Contact Specialist

Safety Data Coordinator (Entry Level – Training Provided)

Part time Patient Engagement Associate / Centralized Scheduling / Specialty Practices

Industrial Repair Sales Specialist

Field Service Technician

Territorial Vehicle Acquisition Specialist I (Sales Rep)

Jr. Digital Communications Account Manager

Retail Merchandising Field Specialist

Bilingual Customer Service Specialist (Spanish)

Layer Nutrition Specialist

Radiologic Technologist up to $4K Bonus

EHS Lead

RSVP - W2 Life Insurance Specialist - Remote - Hiring Event

Vaccine Delivery and Support Specialist

Radiologic Technologist Bonus up to $4k

Radiologic Technologist up to $4K Bonus

Radiologic Technologist up to $7500 Bonus

Retail Customer Experience Specialist

Mobile Vehicle Acquisition Specialist I (Mobile Sales Rep)

I want to receive the latest job alert for customer contact specialist in lancaster, pa

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