Top 95 Customer relations representative Jobs in Lancaster, Pa

Ophthalmology Patient Access Representative
Eye Consultants of Pennsylvania —Lebanon, PA
- From $18 an hour
- Full-time
- Spanish
- HIPAA
- English
- Health savings account
- Health insurance
Quick Apply
Construction Project Manager
Modlogiq —New Holland, PA
- $75,000 - $100,000 a year
- Full-time
- Construction site
- 5 years
- Basic math
- Health insurance
- Dental insurance
15h
Personal Care Home Administrator & Marketer
Victorian Villa —Dallastown, PA
- Full-time
- Management
- English
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
12d
Sales Representative
Matthews International Corporation —Pennsylvania
- Weekends as needed
- Microsoft Outlook
- Customer service
- Computer literacy
8d
Assistant Manager
Domino's | DPPA —York, PA
- Urgently hiring
- 18 years or older
- Restaurant management
- Mid-level
- Employee discount
- Flexible schedule
Quick Apply
Public Relations & Communication Associate
Ephrata National Bank —Ephrata, PA
- $45,833.33 - $66,000.00 a year
- Weekends as needed
- Marketing
- Mid-level
- Office
- Wellness program
- Paid jury duty
5d
Clinical Laboratory Access Representative/Full Time/ Mid Shift
Penn Medicine —Lancaster, PA
- Full-time
- Mid-level
- High school diploma or GED
- Mentoring
- Tuition reimbursement
Quick Apply
5d
Patient Service Representative I
Keystone Urology —Lancaster, PA
- Full-time
- OSHA
- HIPAA
- High school diploma or GED
- Health savings account
Quick Apply
Account Representative - State Farm Agent Team Member
Matt Jacob - State Farm Agent —Landisville, PA
- $45,000 - $60,000 a year
- Full-time
- Office
- Communication skills
- Marketing
- Health insurance
- Paid time off
Quick Apply
Account Representative - State Farm Agent Team Member
Aubrey Montgomery - State Farm Agent —Lancaster, PA
- $15 - $25 an hour
- Full-time
- Office
- Communication skills
- Marketing
Quick Apply
Counselor
Promises Behavioral Health, LLC —Wrightsville, PA
- Full-time
- Writing skills
- English
- Mid-level
Store Manager
Weis Markets —Lancaster, PA
- Full-time
- High school
- Merchandising
- Mid-level
Dutch Wonderland Director of Operations
Herschend Family Entertainment —Lancaster, PA
- Weekends as needed
- 18 years or older
- Clean driving record
- Microsoft Excel
Substitute Teacher - Daily (Part-Time)
Roman Catholic Diocese of Harrisburg —Columbia, PA
- Part-time
- Classroom
- Experience working with individuals with disabilities
- Computer literacy
Clinical Laboratory Access Representative/Part Time/ Evening Shift
Penn Medicine —Lancaster, PA
- Part-time
- Mid-level
- High school diploma or GED
- Mentoring
- Tuition reimbursement
Quick Apply
5d
Associate Medical Sales Representative
Paragon 28, Inc. —Lancaster, PA
- Weekends as needed
- Inventory control
- Mid-level
- Driver's License
Insurance Account Representative - State Farm Agent Team Member
Sal Castro - State Farm Agent —York, PA
- $15 - $35 an hour
- Part-time
- Office
- Communication skills
- Marketing
- 401(k)
- Paid time off
Quick Apply
Clinical Laboratory Access Representative (Full Time/Day & Evening Shift)
Penn Medicine —Lancaster, PA
- Full-time
- Mid-level
- High school diploma or GED
- Mentoring
- Tuition reimbursement
Quick Apply
Systems Administrator I
Orrstown Bank —York, PA
- Full-time
- Office
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
Sales Associate (Part-Time) - Lancaster, Lancaster, PA
DTLR —Lancaster, PA
- Extended hours
- Merchandising
- Maintenance
- English

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Ophthalmology Patient Access Representative

Eye Consultants of Pennsylvania -
Lebanon, PA

Quick Apply

Job Details

Full-time
From $18 an hour

Benefits

Health savings account
Health insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Employee assistance program
Employee discount
Professional development assistance
Opportunities for advancement
Flexible schedule
Life insurance
Retirement plan

Qualifications

Interpersonal skills
Phone communication
English
Medical scheduling
High school diploma or GED
Medical administrative support
Attention to detail
Phone triage
Handling patient inquiries
Office phone management

Full Job Description

Full job description

Eye Consultants of Pennsylvania has an exciting brand new position that has been created in the newly formed call center of our practice.

Eye Consultants of Pennsylvania is a growing eye practice located in the Wyomissing area and has an additional four offices in Lebanon, Pottstown, Pottsville, and Blandon. Due to the growth of the company, a practice call center has been created and is actively recruiting for a Patient Service associate in our newly renovated call center.

This important role will be where the patient interactions begin. The Patient Service Associate must have the following qualities; vibrant, smart, multitasker sought, with background in phone service in a doctor's office making appointments, transferring calls, triage, and servicing patients

Much of our patient care and business is conducted over the phone and in most cases, we are the first means of contact, and first impression. This is a front-line, customer-service oriented position, and you should be capable of maintaining a professional and positive attitude; while promoting a positive customer / patient experience.

Eye Consultants of PA, is a great place to work, focused on patients and staff development. We welcome the opportunity to review your credentials. Kindly forward a cover letter and resume, updated and current. We look forward to hearing from you.

Responsibilities

Answers all calls and routes calls to appropriate department and/or medical secretary.
Schedules patient appointments.
Registers new patients.
Maintains HIPAA compliance at all times.
Assist with special projects assigned.
Assist Front Desk with calls and scheduling.
Process referrals from other clinics.
Ability to answer 50+ calls a day - must be “fast on your feet”
Ability to manage “call drops”, put into place process for eliminating/minimizing them.
Accountable for outstanding customer service.
Team player
Great attendance, reliability & punctuality, on time every day.
Great keyboard skills/typing

Qualifications

High School Graduate
At least two years’ experience in a medical office servicing patients on the telephone
Knowledge of insurances varieties a plus
Current application used is Nextech.
Must enjoy working in a high pressure, busy phone environment
Must be detail oriented, service focused, have a pleasant speaking voice, and possess skills in proper telephone etiquette.
Demonstrate excellent human relations in verbal, interpersonal and written skills with the ability to work cooperatively within a diverse team environment.
Ability to prioritize, follow established procedures and maintain a calm professional demeanor during busy periods and particularly in the event of an emergency.
Ability to work effectively under pressure in a high volume call center environment.
Ability to work independently with attention to detail yet uses good judgment in seeking advice when necessary.
Effective multi-tasking skills.
Bi Lingual (English and Spanish) a plus.

Requirements

Must be able to cross train at the Front Desk in Wyomissing (hours during training will vary)
Must be able to work full time at least 37.5hrs/wk
Must be able to wear uniform/scrubs

Pay: From $18.00 per hour

Benefits:

401(k)
Employee assistance program
Employee discount
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Life insurance
Opportunities for advancement
Paid time off
Professional development assistance
Retirement plan
Tuition reimbursement

Work Location: In person

Quick Apply

Refine Your Search

customer relations representative jobs in lancaster, pa

Ophthalmology Patient Access Representative

Construction Project Manager

Personal Care Home Administrator & Marketer

Sales Representative

Assistant Manager

Public Relations & Communication Associate

Clinical Laboratory Access Representative/Full Time/ Mid Shift

Patient Service Representative I

Account Representative - State Farm Agent Team Member

Account Representative - State Farm Agent Team Member

Counselor

Store Manager

Dutch Wonderland Director of Operations

Substitute Teacher - Daily (Part-Time)

Clinical Laboratory Access Representative/Part Time/ Evening Shift

Associate Medical Sales Representative

Insurance Account Representative - State Farm Agent Team Member

Clinical Laboratory Access Representative (Full Time/Day & Evening Shift)

Systems Administrator I

Sales Associate (Part-Time) - Lancaster, Lancaster, PA

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