Top 94 Customer support representative Jobs in Lancaster, Pa

Customer Service Representative
Apex Advertising, Inc. —Lancaster, PA
- $48,000 - $52,000 a year
- Full-time
- Customer service
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
7d
Route Service Representative (4-Day Workweek)
Cintas —York, PA
- Full-time
- Inventory control
- Military
- High school diploma or GED
- Profit sharing
- AD&D insurance
Customer Service Representative
New Holland Supply, LLC —New Holland, PA
- $26 - $30 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Office
- Paid holidays
- Health insurance
Quick Apply
17h
Emergency Department Patient Services Representative
UPMC —Lititz, PA
- $19.74 - $29.67 an hour
- Weekends as needed
- HIPAA
- High school diploma or GED
- ER
Guest Services Representative (Part Time/Days and Evenings)
Penn Medicine —Lancaster, PA
- Part-time
- Computer literacy
- High school diploma or GED
- Pre-employment physical examination
- Tuition reimbursement
Quick Apply
Customer Service Representative
Pye-Barker Fire & Safety, LLC —Ephrata, PA
- $20 - $24 an hour
- Full-time
- Office
- High school diploma or GED
- Conflict management
- Paid holidays
- Disability insurance
Quick Apply
6d
Customer Service Representative
Team Builder Recruiting —Quarryville, PA
- $22 - $24 an hour
- Overtime
- Computer literacy
- Computer skills
- Entry level
Quick Apply
Call Center/Customer Service Representative
One Hour Heating and Air Conditioning —Lancaster, PA
- $17 - $21 an hour
- Full-time
- Communication skills
- Entry level
- Paid holidays
- Health insurance
Quick Apply
Business Support
Eurofins USA —Lancaster, PA
- Full-time
- Human resources
- Data entry
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Client Services Representative
Eurofins USA BioPharma Services —Lancaster, PA
- Full-time
- Microsoft Outlook
- High school diploma or GED
- US work authorization
- Paid holidays
- Disability insurance
Quick Apply
Customer Service Representative Job
Armstrong —Lancaster, PA
- $50,000 - $65,000 a year
- Full-time
- Research
- High school diploma or GED
- No travel
- Disability insurance
- Health insurance
Patient Services Representative
Chord Specialty Dental Partners —Lancaster, PA
- From $17 an hour
- Full-time
- Dental office
- Surgery
- Children
- Paid holidays
- Disability insurance
Quick Apply
2d
Customer Service Representative - State Farm Agent Team Member
Matt Jacob - State Farm Agent —Landisville, PA
- $40,000 - $45,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- Paid time off
Quick Apply
Customer Service Representative
Crash Champions —Lancaster, PA
- $10 - $25 an hour
- Full-time
- Organizational skills
- Entry level
Quick Apply
Customer Service Representative (CSR) - Level 2
Cassel —Manheim, PA
- $50,000 - $60,000 a year
- Full-time
- Customer service
- Writing skills
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Patient Services Rep
Orthopedic Associates of Lancaster —Lancaster, PA
- Full-time
- Computer literacy
- HIPAA
- High school diploma or GED
Quick Apply
Customer Service Representative
Vertex Mechanical Inc. —Reading, PA
- $16 - $21 an hour
- Full-time
- Mid-level
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
Dentist
Chord Specialty Dental Partners —York, PA
- $200,000 - $350,000 a year
- Email
- Dental office
- PALS Certification
- Children
- Continuing education credits
- Disability insurance
Quick Apply
Member Service Supervisor
Hershey Federal Credit Union —Annville, PA
- $19 - $23 an hour
- Full-time
- Basic math
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
1d
Technical Service Representative
REGUPOL —Lebanon, PA
- Full-time
- Background check
- Construction site
- Mid-level
- Health savings account
- Relocation assistance
Quick Apply

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Customer Service Representative

Apex Advertising, Inc.
Lancaster, PA

Quick Apply

Job Details

Full-time
$48,000 - $52,000 a year
7 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Teamwork
Interpersonal skills
Customer service
Spreadsheets
High school diploma or GED
Client database systems
Attention to detail
CRM system proficiency
Productivity software
Time management

Full Job Description

Job Title: Customer Service Representative
Department / Team: Facilis Customer Service
Location: Lancaster, PA
Employment Type: Full Time
Reports To: Sr. Client Services Manager

About the Company

Apex Advertising is a growing, client-focused advertising firm based in Lancaster, PA, dedicated to delivering exceptional experiences. Since 1991, we have provided excellent customer service and leveraged the latest technologies to support our clients. Our expertise spans developing and managing e-stores, creating custom promotional products, offering fulfillment and warehousing services, implementing incentive programs, and designing branded gifts for special events.

As an industry leader in company stores, we deliver advanced e-commerce solutions with real-time access to inventory worldwide. Our in-house team tailors solutions to meet the unique needs of each client, from secure on-site warehousing to “brand on demand” capabilities. At Apex Advertising, we value collaboration, professionalism, and building strong relationships with clients, vendors, and internal teams.

Position Summary

The Customer Service Representative is responsible for providing exceptional service to clients, vendors, and internal teams, ensuring a seamless and positive experience. This role requires strong communication skills, attention to detail, and the ability to exercise independent judgment when resolving issues. The ideal candidate will build and maintain strong relationships, and serve as a key liaison between clients, vendors, and internal departments.

Key Responsibilities / Duties

· Strengthen and maintain relationships with vendor partners.

· Provide exceptional customer service to clients and the sales team.

· Apply independent judgment and analysis when resolving concerns, escalating issues as needed.

· Send purchase orders and follow up through delivery to ensure deadlines are met.

· Communicate effectively via phone and email.

· Act as a liaison between vendors and the sales team.

· Monitor and follow up on outstanding tasks, orders, or issues to ensure resolution.

· Maintain accurate records of client interactions, orders, and communications in CRM systems.

· Identify opportunities to improve processes, workflows, and client experiences.

· Address and resolve client and vendor inquiries or issues, escalating when necessary.

Qualifications / Requirements

· High School Diploma required; Associate’s or Bachelor’s degree preferred.

· Minimum of two (2) years of relevant experience.

· B2B/purchasing experience is a plus.

· Proficiency in Microsoft Office, particularly Excel.

· Excellent organizational and time management skills.

· Strong verbal and written communication skills.

· Experience working with CRM systems.

· Ability to exercise independent judgment and problem-solving skills.

· Detail-oriented with a commitment to accuracy.

· Willingness to collaborate with internal teams and vendor partners.

· Ability to manage multiple tasks and prioritize effectively.

Compensation and Benefits

· Competitive salary

· Medical, dental, and vision insurance

· Basic life insurance

· 401(k) plan

· Paid time off

Work Environment / Physical Requirements

· Primarily office-based in a standard work environment.

· May require extended periods of sitting and using of computer or telephone.

· Occasional light lifting (up to 20lbs) of office supplies or materials.

· Ability to communicate clearly in person, over the phone, and via email.

· Minimal exposure to hazardous conditions; standard office safety protocols apply.

Must be able to bend, reach, or stand occasionally when retrieving files or conducting

Job Type: Full-time

Pay: $48,000.00 - $52,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Experience:

Customer Service: 1 year (Preferred)

Location:

Lancaster, PA 17603 (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

customer support representative jobs in lancaster, pa

Customer Service Representative

Route Service Representative (4-Day Workweek)

Customer Service Representative

Emergency Department Patient Services Representative

Guest Services Representative (Part Time/Days and Evenings)

Customer Service Representative

Customer Service Representative

Call Center/Customer Service Representative

Business Support

Client Services Representative

Customer Service Representative Job

Patient Services Representative

Customer Service Representative - State Farm Agent Team Member

Customer Service Representative

Customer Service Representative (CSR) - Level 2

Patient Services Rep

Customer Service Representative

Dentist

Member Service Supervisor

Technical Service Representative

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