EXAM NUMBER
R2584G-R
TYPE OF RECRUITMENT
We welcome applications from everyone!
WHEN TO APPLY
We will begin accepting online applications on Friday, August 28, 2026, at 8:00 a.m. (PT)
until Thursday, September 3, 2026, before 5:00 p.m. (PT).
All applications must be received before 5:00 p.m. (PT) on Thursday, September 3, 2026, to be accepted.
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Why Work for Us?
With almost 10 million residents, Los Angeles County is the most populous county in the nation! As the largest employer in Southern California with over 100,000 employees in 39 departments, we provide vital and diverse public services like law enforcement, property assessment, public health protection, water conservation, and cultural activities.
The County has more than 2,100 different job types, offering a lifetime of opportunities and careers! We are dedicated professionals committed to preserving the dignity and integrity of the workplace as well as protecting the rights of each employee. Join us and discover one of the strongest public-sector benefits packages in the county with a rich selection of health care options, robust retirement plans and the flexibility to work, relax, and rejuvenate to reach your fullest personal and professional potential.
For more information about our amazing benefits, please visit us here: https://hr.lacounty.gov/benefits/.
Follow us on Social Media!
We are searching for a team member who is:-
Highly motivated individual with a passion for supporting engineers in advancing Information Technology within the public sector to improve services for residents. Diligent in performing routine information systems tasks to ensure smooth operations.
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Capable of providing effective solutions to common user or system-related issues, ensuring efficient functionality of services and organization.
REQUIREMENTS TO QUALIFY:
Two (2) years, full-time equivalent experience of highly specialized clerical experience within the last five (5) years, involved with information technology including the use or installation of desktop software.
SPECIAL REQUIREMENT INFORMATION:
- Highly specialized clerical experience for this exam is defined as either: performing basic information technology tasks, including installing, moving, adding, configuring, and decommissioning desktop software products and hardware, such as computers, operating systems, printers, fax machines, and scanners, as a regular function of the position; OR providing customer service through help desk support and interacting directly with users to identify and resolve hardware, software, and network-related issues.
Experience is evaluated on the basis of a verifiable 40-hour week. Part-time experience is credited on a part-time ratio, i.e., working 20 hours per week for two months equals one month of experience.
ENDORSEMENT OF COUNTY QUALIFICATION:
If you performed work that differs from the duties described in your class specification and believe you qualify for this opportunity, please provide verification via official documentation of additional responsibility bonus, out-of-class bonus, temporary assignment bonus or reclassification study with CEO Classification within seven (7) calendar days from the last day of filing. Employees do not need to submit such verification if they hold or have held a position that regularly performs functions in alignment with the requirements.
LICENSE:
A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.
PHYSICAL CLASS:
2 - Light. This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.
Once we have identified that you meet the requirements, an invitation regarding the following assessment processes will be sent.
EXAMINATION CONTENT:
This examination will consist of multiple choice and/or simulation assessments, weighted 100%, assessing:
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General Problem Solving Skills
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Service Orientation
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Issue Resolution
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Attentiveness
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Navigation
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Accurate Typing
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Achievement
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Learning Potential
Applicants must meet the requirements and receive a passing score of 70% or higher on the multiple-choice and/or simulation assessment(s) in order to be placed on the eligible list.
EXAM REVIEW:
MULTIPLE-CHOICE AND SIMULATION ASSESSMENTS ARE NOT REVIEWABLE BY CANDIDATES, PER CIVIL SERVICE RULE 7.19.
Test scores cannot be given over the telephone.
TRANSFER OF TEST COMPONENTS:
If you have taken identical components recently for other exams, your test responses may be automatically transferred to this examination. This exam contains test components that might be used on future exams, and your responses could be transferred to that exam.
TEST PREPARATION:
We provide study guides and other test preparation resources to help candidates prepare for employment tests. While the guides may help in preparing for the test, we recommend reviewing all related materials that seem necessary.
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Various information can be found on our website at https://hr.lacounty.gov/job-search-toolkit/. The section dedicated to test preparation is "Employment Test Assistance."
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Online practice tests are available at https://www.shldirect.com/en-us/practice-tests. You can also visit our Los Angeles County Online Assessment Preparation Series webpage at https://lacounty.attract.neogov.com/la-county-online-assessments-prep-series for information about common online assessment types, sample questions, and test-taking tips.
ELIGIBILITY INFORMATION AND VACANCY INFORMATION:
Qualified applicants who passed the assessment are placed on an eligible list in the order of their score group for a period of six (6) months. We will use this list to fill vacancies throughout Los Angeles County as they occur.
AVAILABLE SHIFT: Any
HOW TO APPLY:
We only accept applications filed online. Applications submitted by U.S. mail, fax, or in person are not accepted. Apply online by clicking on the "Apply" green button at the top right of this posting. This website can also be used to get application status updates.
Please fill out the application completely. Provide relevant job experience including employer's name and address, job title, beginning and ending dates, number of hours worked per week, and description of work performed.
We may verify information included in the application at any point during the examination and hiring process, including after an appointment has been made. Falsification of information could result in refusal of application or rescission of appointment. Copying verbiage from the Requirements or class specification as your work experience will not be sufficient to demonstrate meeting the requirements. Doing so may result in an incomplete application and may lead to disqualification.
We will send notifications to the email address provided on the application, so it is important that you provide a valid email address. If you choose to unsubscribe or opt out from receiving our emails, it is possible to view notices by logging into governmentjobs.com and checking the profile inbox. It is every applicant's responsibility to take steps to view correspondence, and we will not consider claims of missing notices to be a valid reason for re-scheduling an exam part. Register the below domains as approved senders to prevent email notifications from being filtered as spam/junk mail.
New email addresses need to be verified. This only needs to be done once per email address and can be done at any time by logging in to governmentjobs.com and following the prompts. This is to enhance the security of the online application and to prevent incorrectly entered email addresses.
SOCIAL SECURITY NUMBER:
Federal law requires that all employed persons have a Social Security Number, so include yours when applying.
COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES:
For those who not have access to a computer or the internet, we provide access to complete an application at public libraries throughout the county.
NO SHARING OF USER ID AND PASSWORD:
All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record.
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ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI):
The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities among races. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.
TESTING ACCOMMODATION:
If you require an accommodation to fairly compete in any part of the assessment process, you will be given the opportunity to make a request when completing your application. Please note, you may be required to submit documentation from a qualified medical provider or other qualified professional to support your request for a testing accommodation.
Testing Accommodation Phone: (213) 441-3150
California Relay Services Phone: (800) 735-2922
Teletype Phone: (800) 735-2929
Department Contact Name: Janice Macam
Department Contact Phone: (213) 433-3603
Department Contact Email: [email protected]
Exam Number: R2584G-R
Type of Recruitment: Open Competitive
