Top 13 Parts department Jobs in Lancaster Ca

Parts Manager
RIDE Mobility —Lancaster, CA
- $100,000 - $130,000 a year
- Full-time
- 5 years
- Mid-level
- Bachelor's degree
- Health savings account
- Relocation assistance
Store Delivery Driver (Part Time)
NAPA —Lancaster, CA
- $16.90 an hour
- Part-time
- Clean driving record
- Driver's License
- Communication skills
- Employee stock purchase plan
- Health insurance
Quick Apply
Parts Manager
RIDE Coach and Bus —Lancaster, CA
- $100,000 - $130,000 a year
- Full-time
- 5 years
- Mid-level
- Bachelor's degree
- Health savings account
- Relocation assistance
Parts Specialist
O'Reilly Automotive Stores —Palmdale, CA
- $16.90 - $24.90 an hour
- ASE Certification
- Merchandising
- Cleaning
- Employee stock purchase plan
- Health insurance
Quick Apply
Installer Service Specialist
O'Reilly Automotive Stores —Littlerock, CA
- $17.81 - $24.40 an hour
- ASE Certification
- Mid-level
- Team management
- Employee stock purchase plan
- Health insurance
Quick Apply
Retail Sales Associate – Part Time
AutoZone —Rosamond, CA
- $16.90 - $17.18 an hour
- Overtime
- ASE Certification
- Spanish
- English
- Store discount
- Employee stock purchase plan
Parts Counter Professional
Napa Auto Parts —Mojave, CA
- $17 - $19 an hour
- Full-time
- Basic math
- Driver's License
- Ability to lift 75 pounds
- Paid holidays
- 401(k)
Quick Apply
11d
Tire Sales Specialist (Lancaster, CA)
Dealer Tire LLC —Lancaster, CA
- $28.34 - $30.85 an hour
- Full-time
- Dealership
- Mid-level
- Computer skills
- Profit sharing
- Paid training
Quick Apply
11d

More jobs to discover

Find similar jobs that you might be interested in.

Delivery Driver - Must OWN Light Pickup Truck
YCP Corp —Palmdale, CA
Must own a pickup truck. Must have a valid Driver's License and Insurance. We pick up shopping carts in the streets, bus stops, apartments, etc., and return…
$35 an hour
Quick Apply
Store Delivery Driver (Part Time)
NAPA —Lancaster, CA
Students, retirees, or anyone looking for part-time or full-time delivery driving opportunities. Experience handling cash transactions and processing returns…
$16.90 an hour
Quick Apply

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Automotive Parts Delivery Driver
HMAR Automotive LLC —Marysville, OH
Valid driver’s license with an acceptable driving record. Properly checking in and stocking of all incoming parts accurately. Full-Time position with Benefits!
Quick Apply
Parts Advisor/Counter
Germain Jaguar Land Rover of Easton —Columbus, OH
At Germain, our mission is to attract, develop and retain exceptional people to deliver an outstanding experience that creates loyalty beyond reason, one…
Quick Apply
1d

Show more jobs in cities nearby

I want to receive the latest job alert for parts department in lancaster ca

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

parts department jobs near lancaster ca

Parts Manager

RIDE Mobility -
Lancaster, CA

Apply Now

Job Details

Full-time
$100,000 - $130,000 a year

Benefits

Health savings account
Relocation assistance
Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
Professional development assistance

Qualifications

Customer communication

Full Job Description

The following description is not intended as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the discretion of adding or changing the duties of the position at any time.

The Parts Manager is responsible for overseeing the availability of parts and components to successfully support customers. This role ensures appropriate parts supply, by working closely with other departments for finding solutions for backorder parts and working with other departments to quickly solve parts issues. This role is key to ensuring high levels of customer satisfaction as it relates to the parts team. This role oversees the parts team, manages applicable processes, resolves escalated issues, and collaborates with internal departments such as engineering, warehouse, purchasing, warranty and other departments to deliver seamless customer experiences. It is the responsibility of the Parts Manager to take the responsibility to ensure quick solutions to part topics to ensure customer satisfaction.

JOB DESCRIPTION
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Key Responsibilities
Parts Department Operations

Manage daily operations of the Parts Department, including inbound inquiries, order support, customer quoting and timely parts issue resolution.
Ensure timely, accurate, and professional responses to customer inquiries regarding products, parts availability, orders, and delivery status. Taking the leadership to proactively find the best solution when a part is delayed or on backorder. Perform continual and professional follow-up with others to find solutions on parts topics.
Ensure the Parts Department team is providing the highest level of customer service communication and support.
When issues arise, take responsibility to appropriately and proactively escalate parts issues internally before customers escalate parts issues.
Develop and implement Part Department policies, procedures, and performance standards.
Appropriately monitor and set sales prices on parts. Make price adjustments as necessary.
Effectively monitor and report on sale prices, cost changes, and track Gross Margins.
Meet or exceed assignment timelines.

Team Leadership & Development

Effectively supervise Parts Department staff.
Lead, train, manage, and mentor Part Department colleagues.
Effectively manage direct reports to ensure performance, including performance evaluations.
Promote a customer-focused culture within the department.
Provide training, performance management, and efficient management for the team.
Promote a culture of safety, efficiency, and accountability.
Be professional, specifically when communicating internally within the organization and outside the organization.

Customer Relationship Management

Manage escalated customer complaints and ensure timely and complete resolution.
Identify opportunities to improve the customer experience, as it relates to parts management.

Cross-Functional Collaboration

Work closely with engineering, warehouse, buyers, sales, manufacturing, logistics, field service, and other cross-functional teams to quickly resolve customer issues.
Work with other departments to maintain accurate stock levels of parts.
Support repair campaigns to ensure parts are available in a timely manner.

Systems & Reporting

Utilize CRM and ERP systems for effective parts management to track parts usage and stock levels. Create, present, and monitor parts metrics such as fill rate, shortages, ETAs for backorders, order fulfillment, response time, resolution time, and other applicable metrics on a weekly basis.
Respond to specific customer requests for parts performance metrics, as requested.
Maintain accurate records of parts transactions and parts data.
Provide regular reports and insights to senior management and customers.

Process Improvement

Analyze customer feedback, parts KPIs to identify improvement opportunities.
Implement service enhancements to improve response time, order accuracy, and customer satisfaction.
Lead initiatives to streamline service workflows and improve efficiency.

Compliance & Safety

Ensure compliance with company policies, safety regulations, and quality standards.

Other Duties

Be a team player and perform other assigned duties within the realm of job duties to support the organization.

QUALIFICATIONS
Education

Bachelor's degree in Supply Chain Management, Business Administration, Logistics, or related field preferred.

Experience

5+ years of experience in parts management or supply chain operations within the automotive industry.
Previous supervisory or management experience preferred.

Skills

Strong knowledge of automotive parts and supply chain operations
Inventory management and forecasting
CRM / ERP systems experience (Microsoft Dynamics / SAP)
Vendor negotiation and supplier management
Leadership and team management

Pay Range: $100,000 - $130,000 per yr

Work Type: Full-time

Work Location: Lancaster CA (On-site)

Benefits:

Professional development assistance
401(k)
Health insurance
Paid time off
Vision insurance
Health savings account
Dental insurance
Relocation assistance
Employee assistance program

RIDE is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, national origin, ancestry, sex, gender, gender identity, pregnancy, childbirth or related medical condition, religious creed, physical disability, mental disability, age, medical condition, marital status, veteran status, sexual orientation, genetic information or any other characteristic protected by federal, state or local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, and general treatment during employment.

Apply Now

Refine Your Search

parts department jobs in lancaster ca

Parts Manager

Store Delivery Driver (Part Time)

Parts Manager

Parts Specialist

Installer Service Specialist

Retail Sales Associate – Part Time

Parts Counter Professional

Tire Sales Specialist (Lancaster, CA)

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for parts department in lancaster ca

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected