Top 11 Patient representative Jobs in Lancaster Ca

Patient Office Representative II - Antelope Valley
City of Hope —Lancaster, CA
- $22.07 - $28.73 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Clinic
2d
Admitting Representative - ER Registration - Full Time/Nights - Req#2134759706
Antelope Valley Medical Center —Lancaster, CA
- $22.58 - $34.95 an hour
- Full-time
- Computer literacy
- Medical office experience
- Basic math
Quick Apply
2d
Admitting Representative - ER Registration - Full Time/Days - Req#2134759701
Antelope Valley Medical Center —Lancaster, CA
- $22.58 - $34.95 an hour
- Full-time
- Computer literacy
- Medical office experience
- Basic math
Quick Apply
2d
Admitting Representative - ER Registration - Full Time/Days - Req#2134759700
Antelope Valley Medical Center —Lancaster, CA
- $22.58 - $34.95 an hour
- Full-time
- Computer literacy
- Medical office experience
- Basic math
Quick Apply
2d
Admissions Representative/Registrar - Per Diem
Palmdale Regional Medical Center —Palmdale, CA
- $23 - $30 an hour
- Per diem
- Acute care
- Hospital
- Basic math
- Health insurance
- Dental insurance
10d
Quality Clinical Safety Coordinator - Quality Mgmt/Clinical Safety - Full Time/Days - Req#2117934814
Antelope Valley Medical Center —Lancaster, CA
- $107,868.80 - $170,289.60 a year
- Full-time
- Microsoft Word
- Nursing
- Microsoft Excel
Quick Apply
Front Desk Receptionist
Dr Lili Orthodontics —Los Angeles County, CA
- From $18.42 an hour
- Full-time
- Spanish
- Dental office
- English
- Paid training
- Health insurance
Quick Apply

More jobs to discover

Find similar jobs that you might be interested in.

Admitting Representative - ER Registration - Full Time/Nights - Req#2134759706
Antelope Valley Medical Center —Lancaster, CA
Collects co-payments, and other patient liabilities. Under the direction of the Department Supervisor or other designee provides a variety of patient welcoming…
$22.58 - $34.95 an hour
Quick Apply
2d

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Patient Service Representative
quantum-health —Dublin, OH
Resolve inquiries efficiently by handling inbound/outbound calls and addressing concerns in a timely manner. Tech Savvy: Strong administrative/technical skills;…
From $19 an hour
9.2.26 Hiring Event - Patient Service Representative
Quantum Health —Dublin, OH
Comfort using Microsoft Office, Teams, Zoom, and other technology tools. ✅ Complete an onsite interview for the Patient Service Representative position.
From $19 an hour
Quick Apply
2d

Show more jobs in cities nearby

I want to receive the latest job alert for patient representative in lancaster ca

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

patient representative jobs near lancaster ca

Patient Representative jobs in Lancaster, CA

Admission Representative jobs in Ridgeland, MS

Patient Access Representative jobs in Arlington, TX

Admission Representative jobs in High Point, NC

Pre Admission Testing Nurse jobs in Massachusetts

Customer Service Representative jobs in Phoenix, AZ

Patient Service Representative jobs in Greenville, SC

Admission Representative jobs in Austin, TX

Admission Representative jobs in Tampa, FL

Gas Safety jobs in Pittsburgh, PA

Safety Coordinator jobs in Columbus, OH

Safety Coordinator jobs in California

Safety Coordinator jobs in Oklahoma

Clinical Research Coordinator jobs in Rochester, NY

Safety Coordinator jobs in Altamonte Springs, FL

Department Of Public Health Internship jobs in Boston, MA

Emergency Department Registrar jobs in Portland, OR

Emergency Technician jobs in Lodi, CA

Emergency Department Registrar jobs in Denver, CO

Water Department jobs in Massachusetts

Patient Office Representative II - Antelope Valley

City of Hope -
Lancaster, CA

Apply Now

Job Details

Full-time
$22.07 - $28.73 an hour
2 days ago

Qualifications

Customer communication
Employee relationship building
Medical terminology

Full Job Description

Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today.

This role is responsible for the check-in and check- out of patients on behalf of the department as well as other tasks in support of patient care activities, including utilizing telecommunications and computer information systems to create accounts, verify information and insurance, collect co-pays, schedule, and re-schedule complex appointments. This role requires independent judgement to successfully coordinate the scheduling and care of patients across multiple departments in alignment with patient experience initiatives. This position functions as an interface and information resource for patients, physicians, and staff. The Patient Office Representative II is patient oriented and performs a variety of clerical and administrative duties in support of the clinical teams. This position also performs other front office duties as required in a fast-paced clinical environment.

As a successful candidate, you will:

Customer Service:

Receives and greets patients in a friendly manner.
Promptly answers the telephone, direct calls, takes messages and responds to routine questions.
Interacts with patients, family members and the public courteously and according to established standards.
Maintain a positive image and deliver high customer service to patients, families, the general public, and all other City of Hope employees.
Serve as a liaison between patients and support staff. Develop effective relationships with colleagues, physicians, providers, leaders, and other employees across the organization.
Provide service recovery as needed, escalating complicated issues to a supervisor.
Proactively coordinates appointments with other functional areas

Registration:

Check-in patients for appointments and troubleshoot patient information issues as needed.
Collect copays, properly reconciles payments, and prepare weekly deposits.
Performs insurance verification functions and link authorizations to visits, tests, or procedures including enrolling patients in EPIC patient portal and taking patient photos for identification purposes within EPIC EMR.
Ensure the patient chart has all the required paperwork prior to the patient’s appointment.
Verify and document any changes to patient demographics and update insurance at each visit.
Ensures data is entered accurately for all patient demographic and insurance information.
Maintains and applies current knowledge of insurance requirements when verifying eligibility and confirms authorization is secured prior to forwarding patients to service delivery areas; escalates unsecure financial accounts to management.

Scheduling:

Schedule all patient appointments (including hospital and office follow-ups).
Call patients to confirm, cancel or reschedule appointments.
Call no show patients and follows policy for notification.
Assist patients with telehealth technology.
Provides prompt communication of schedule changes to appropriate individuals including supervisors and clinical staff.
Assures that the correct pre-registration visit encounter type is linked to the scheduled appointment.
Completion of referrals within EPIC EMR

Quality Assurance:

Maintains appropriate level of productivity and accuracy for work performed based on department standards.
Maintains thorough knowledge of policies, procedures, and standard work within the department to successfully perform duties on a day-to-day basis.

Administrative and Clerical tasks:

Responsible for sending and receiving packages from deliveries.
Processing of incoming and outgoing mail.
Sending and delivering fax messages.
Photocopying, scanning, collating, and filing documents.
Maintain office inventory and equipment

Your qualifications should include:

High school diploma or equivalent.
Two years of medical front office in a clinic or hospital setting.
Medical Terminology experience required.
Preferred: EPIC EMR

City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location.

City of Hope is an equal opportunity employer. To learn more about our commitment to diversity, equity, and inclusion, please click here. To learn more about our Comprehensive Benefits, please CLICK HERE.

Additional Information:

This position is represented by a collective bargaining agreement.
COH employees may apply for a transfer or promotion to job openings for which they meet the minimum qualifications if they meet the following criteria:
- Employed at COH in current role for at least 6 months, unless otherwise stipulated in an applicable collective bargaining agreement.
- Are in good standing and have no current performance issues.

Apply Now

Refine Your Search

patient representative jobs in lancaster ca

Patient Office Representative II - Antelope Valley

Admitting Representative - ER Registration - Full Time/Nights - Req#2134759706

Admitting Representative - ER Registration - Full Time/Days - Req#2134759701

Admitting Representative - ER Registration - Full Time/Days - Req#2134759700

Admissions Representative/Registrar - Per Diem

Quality Clinical Safety Coordinator - Quality Mgmt/Clinical Safety - Full Time/Days - Req#2117934814

Front Desk Receptionist

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for patient representative in lancaster ca

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected