Top 2 data entry clerk Jobs in lancaster county pa

Call Center Customer Service / Data Entry Associate
That Fish Place- That Pet Place —Lancaster, PA
- $14 - $18 an hour
- Weekends as needed
- Typing
- Communication skills
- Entry level
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No phone calls or faxes, please. Proficiency with ICD-10, CPT, medical terminology, medical record documentation practices, entering data in computer; knowledge…
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Experienced Medical Billing Specialist
Eye Consultants of Pennsylvania —Wyomissing, PA
Assisting patients by taking their calls and answering questions. Work to resolve billing discrepancies, collect payments, make adjustments in the accounts, and…
From $20 an hour
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Data Entry Specialist
Safe and Secure Healthcare —Columbus, OH
In accordance with state and federal regulations, we do not inquire about criminal backgrounds in the hiring process. Excellent typing speed and accuracy.
$17.50 - $20.00 an hour
Data Entry Operator (Contract)
Blue Star Partners LLC —Columbus, OH
Support multiple concurrent data entry assignments. Proficiency in data entry, data validation, and record maintenance. Rate: $20-$22/hr (W2).
$20 - $22 an hour
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Call Center Customer Service / Data Entry Associate

That Fish Place- That Pet Place -
Lancaster, PA

Quick Apply

Job Details

$14 - $18 an hour

Qualifications

Customer returns handling

Full Job Description

Call Center Customer Service / Data Entry Associate

Job Description – Customer Service / on-site

Basic Function
The Call Center Customer Service / Data Entry Associate provides friendly, accurate, and knowledgeable support to customers contacting our pet retail call center. This role handles phone and online inquiries, processes customer requests, and performs data entry tasks that ensure smooth operations and exceptional experiences for both people and their pets.

Organizational Relationship

Reports to the Call Center Supervisor or Customer Service Manager.
Works closely with Retail, E-Commerce, Livestock, and Purchasing teams.

Principal Duties

Customer Service & Pet-Focused Support

Answer inbound calls and messages with a positive, solution-oriented attitude.

Assist customers with product information, order placement, pet care questions, returns, and general inquiries.

Provide guidance rooted in safe and responsible pet ownership.
Document customer interactions accurately within all required systems.
Maintain a calm, courteous demeanor—even during high call volumes or difficult interactions.

Data Entry & Accuracy

Enter and update customer information, orders, credits, and service tickets with precision.
Verify data for correctness and make adjustments as needed to ensure clean, reliable records.
Process refunds, replacements, or order changes according to company procedures.
Pull and compile information for internal departments when needed.

Operational & Team Support

Collaborate with team members and other departments to resolve customer needs efficiently.
Follow established call center procedures and contribute suggestions for improvement.
Assist with training or supporting new associates once experienced.
Demonstrate professionalism, consistency, and reliability in all tasks.

Skills & Qualifications

Strong verbal, written, and customer-service communication skills.
Knowledge or willingness to learn about pet products, species care, and industry trends.
Strong typing, data entry accuracy, and attention to detail.
Ability to navigate computer systems, order platforms, and CRM tools.
Calm under pressure, adaptable, and solution-focused.
Commitment to a positive experience for every customer and their pets.

Physical & Schedule Requirements

Ability to remain seated for extended periods while using a computer, phone, and headset.
Flexibility to work weekends.

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data entry clerk jobs in lancaster county pa

Call Center Customer Service / Data Entry Associate

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