Top 9 Patient access specialist Jobs in Lancaster Pa

Patient Access Specialist I
UNION COMMUNITY CARE —Lancaster, PA
- Computer literacy
- HIPAA
- English
9d
Patient Access Assistant I - Surgical Specialists Apple Hill - Days
Wellspan Health —York, PA
- Full-time
- Surgery
- Computer literacy
- High school diploma or GED
- Paid parental leave
- Health insurance
6d
Customer Service Specialist, Emergency Medicine - 3rd shift
Penn Medicine —Lancaster, PA
- Overnight shift
- Administrative experience
- High school diploma or GED
- ER
- Tuition reimbursement
Quick Apply
6d
Lead Customer Service Specialist
Penn Medicine —Lancaster, PA
- Medical office experience
- Mid-level
- Administrative experience
- Tuition reimbursement
Quick Apply
12d
Health Information Management Specialist (Full Time 0.8 - 1.0 Days)
Hospice & Community Care —Lancaster, PA
- Weekends as needed
- Microsoft Outlook
- Inventory management
- Mid-level
- Mileage reimbursement
- AD&D insurance
Quick Apply
17h
Mobile School - Dental Reception Specialist
Family First Health —Columbia, PA
- Full-time
- Spanish
- Dental office
- English
- Paid holidays
- Disability insurance
Health Information Management Support Specialist - Health Information Management
Penn State Health —Hershey, PA
- Full-time
- Background check
- Mid-level
- Bachelor's degree
- Paid parental leave
- Health insurance

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Patient Access Specialist I

UNION COMMUNITY CARE -
Lancaster, PA

Apply Now

Job Details

9 days ago

Qualifications

Computer operation
HIPAA compliance
HIPAA
English
High school diploma or GED
Computer skills

Full Job Description

Our Mission, Vision, & Model of Care

At Union Community Care, our purpose is at the forefront of all that we do: we stand for whole health to help you live your fullest life.

We envision vibrant and healthy communities supported by inclusive healthcare that embraces each member’s unique culture, needs, and values, and emboldens them to make healthful choices that fuel their well-being and the well-being of others.

We believe in whole health. This means we address and heal disease but equally important, we work at the causes of the causes, the social ills that must be addressed to achieve true equity.

We listen, learn, and embrace the complex lives and unique strengths of our patients, and we work hard to break down all barriers to care. This means we look through a grassroots lens. We connect with our communities because we are our communities. Each of us is a neighbor, a friend, a family member, and together, we are a trusted community health center.

JOB SUMMARY

The Patient Access Specialist I functions as part of the clinical care team and is responsible for delivery of excellent customer service and accurately and efficiently performing patient registration, exit and appointment scheduling.

SPECIFIC JOB DUTIES

1. Ensure all patients and visitors feel warmly welcomed at all Union Community Care sites. Set the tone for a superb care experience.

2. Provides superior telephone customer service for patients seeking access or assistance. This can include rotation through Call Cloud.

3. Verifies all patient demographic and insurance information and applies predetermined sliding fee discount.

4. Verifies coverage of insurance if needed (must keep password current for PROMISe, Navinet, Department of Public Welfare and other insurances).

5. Answers incoming phone calls (at site or in Call Cloud) professionally and knowledgably about Union Community Care access and services.

6. Fully understands and can apply the Sliding Fee Discount Policy and Procedures. Offers Sliding Fee Discount to all patients. Applies sliding fee in Athena.

7. Works buckets including appointments to schedule and reschedule. Checks the Portal Bucket for appointment requests. Contracts patients to reschedule cancelled appointments.

8. Monitors Solution Reach appointment communication platform and cancels, schedules and changes appointments as requested by patients.

9. Collects applicable fees or co-payments at the time of registration, prior to the scheduled visit.

10. Performs patient check-in ensuring that all consents are current, patient account is current, and all demographic data is up to date and accurate in the e-HR.

11. Prepares daily batch report and reconciles cash drawer using the registration collection closing procedure.

12. Performs daily importing and scanning of necessary paperwork and forms, labels and routes documents to the appropriate recipient in Athena, deletes duplicate documents and cover sheets.

13. Performs patient exit, scheduling any necessary follow up appointments and providing patients with orders and care instructions.

14. Helps with other team duties including cleaning rooms, printing labels, work follow-up buckets, reviews team buckets and handles anything that can be appropriately handled by medical reception including labeling and routing of documents and other tasks as needed.

15. Performs other work-related duties as assigned.

POSITION REQUIREMENTS

High School Diploma or G.E.D., Administrative Assistant Degree or Medical Assistant Degree
Excellent customer service and interpersonal skills
Exhibits excellent communication skills
Attention to detail
Good basic computer skills
Strong team player
Compliance with HIPAA regulations
Knowledge of medical terminology a plus
English proficiency required

ESSENTIAL FUNCTIONS

In order to fulfill the requirements of this position, duties 1-15 are considered essential functions of the job.

ORGANIZATIONAL INVOLVEMENT

This position is required to participate in mandatory all staff meetings, team meetings and trainings.

Apply Now

Refine Your Search

patient access specialist jobs in lancaster pa

Patient Access Specialist I

Patient Access Assistant I - Surgical Specialists Apple Hill - Days

Customer Service Specialist, Emergency Medicine - 3rd shift

Lead Customer Service Specialist

Health Information Management Specialist (Full Time 0.8 - 1.0 Days)

Mobile School - Dental Reception Specialist

Health Information Management Support Specialist - Health Information Management

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