This position supports our workers' compensation line of business, Eastern Alliance, and is hybrid, reporting to our Lancaster PA office approximately two times per month.
The primary responsibility of the Underwriter I is to execute the strategic initiatives and financial goals of the Underwriting Department in support of the Company’s revenue and profitability objectives and overall business plan while engaging in training and professional development activities to build underwriting knowledge and skills. This is accomplished through the sound decision-making process of performing new and renewal underwriting decisions and establishing effective relationships with agency partners. This position provides focused customer service and support for all commercial underwriting transactions within delegated authority, specifically focused on accounts within the <$50,000 business unit book of business in support of the Company’s revenue and profitability objectives and overall business plan.
What you'll do:
35% - Within approved authority, analyze and document risks for new and renewal business in support of the company’s Underwriting objectives; makes decisions in support of profitability about accepting, modifying or declining all new and renewal business within the timelines set by regulatory and Company guidelines.
20% - Perform functions necessary for the accurate, timely issuance of quotations, policies, renewals, endorsements, cancellations, non-renewals, risk management survey requests and required file documentation by working collaboratively with agency partners, Associate Underwriters and all internal colleagues.
15% - Cultivate and develop high quality company-agency and company-client working relationships by visiting and communicating with agents on a regular and timely basis as necessitated by business needs and company guidelines.
10% - Champion ecovery initiatives by working collaboratively with agents, clients, claims representatives and risk management consultants to ensure proper return to wellness guidelines and procedures are established, followed and acceptable results are achieved.
5% - Prepare for and attend bi-monthly team meetings to discuss adverse accounts, offer solutions for managing these accounts, and other relevant topics, including the dissemination of competitive information. Actively participate in weekly Roundtable meetings.
5% - Manage book of business and agency related results and concerns by monitoring reports and communications and facilitate collaboration between Underwriters, Claims, Risk Management and others as outlined in the Interdepartmental Communication Requirements document.
5% - Review monthly reports, individual results and goals and implement necessary changes to ensure strategic initiatives and operational objective are being met.
5% - Continue professional growth and development through assisting with company projects, participating in company events, insurance industry functions and through self-study. Offer mentoring and guidance for assigned Associate Underwriter.
What we're looking for:
- Bachelor’s degree in business, insurance, or related field is required. Eight years of industry related experience plus a CPCU, CIC or CRM designation can replace the bachelor’s degree.
- Workers’ compensation, customer service or insurance industry experience is preferred as well as the active pursuit of professional development and insurance designations (CPCU, CIC, CRM, AU, ARM, AINS, etc.).
- Ability to establish effective internal and external relationships.
- Ability to attend insurance and industry/business functions to promote and present a positive image of the Company.
- Proficiency in Microsoft Office computer applications; ability to learn new computer software applications.
- Advanced analytical ability in order to research, analyze and interpret information; and make profitable decisions about risks.
- Attention to detail in processing policy information, establishing priorities, and meeting deadlines.
- Solid analytical and problem-solving skills, including formulating logical and objective conclusions.
- Ability to assess the urgency and importance of a situation and take appropriate action.
- Ability to communicate effectively and professionally both verbally and in writing with various constituencies and at all levels; both in and outside of the organization including agency partners, outside customers and clients.
#LI-Hybrid
We are committed to providing a dynamic and inclusive environment where everyone can do their best work and grow personally and professionally.
For that reason, we partner with The Predictive Index (PI) – an organization equally committed to improving the working lives of people, to help us hire the best talent by providing additional insight about one’s work style.
The position you applied to requires completion of two assessments prior to being scheduled to interview with a hiring manager. A Talent Acquisition team member may review your application and contact you before the assessment is complete. These assessments are Behavioral and Cognitive, and each assessment takes less than 12 minutes to complete.
After submitting your application, you will receive two emails from The Predictive Index inviting you to complete each of these assessments (please check your SPAM or Junk email folder if you do not see these emails in your inbox).
Note: If you already completed the assessments as part of an application with us, we may have results on file and you may not receive the emails inviting you to take the assessments. If you are moving forward in the process, a Talent Acquisition team member will confirm if we already have your assessment results.
$50,069.00 - $82,622.00
