Top 103 Guest service agent Jobs in Lancaster Tx

Front Desk Concierge (Overnight)
Stratton Amenities —Dallas, TX
- $14 - $15 an hour
- Part-time
- Bilingual
- Residential
- Hotel
Front Office Manager
Dynamic Sports Medicine —Irving, TX
- $40,000 - $45,000 a year
- Full-time
- Physical & Rehabilitation Medicine
- Mid-level
- Hotel
- Paid time off
- Employee discount
Quick Apply
Front Desk Agent
Brandforge Tech —Dallas, TX
- $20 - $30 an hour
- Full-time
- Sales
- Inventory management
- Computer literacy
- Paid training
- Health insurance
Quick Apply
8d
Front Desk Agent
Hive Eight Consulting —Dallas, TX
- $18 - $25 an hour
- Weekends as needed
- Microsoft Outlook
- Computer literacy
- Office
- Paid training
- Health insurance
Quick Apply
1d
Front Desk Agent - Home2 Suites by Hilton Dallas/Desoto
Seva Hospitality —DeSoto, TX
- Weekends as needed
- Background check
- Experience working with individuals with disabilities
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Guest Service Agent
101 - Canopy by Hilton —Dallas, TX
- Weekends as needed
- English
- Hotel
- High school diploma or GED
Quick Apply
PT- Guest Service Agent
101 - Canopy by Hilton —Dallas, TX
- Part-time
- English
- Hotel
- High school diploma or GED
Quick Apply
Full Time Front Desk Agent - Home2 Suites by Hilton Dallas/Desoto
Seva Hospitality —DeSoto, TX
- Weekends as needed
- Background check
- Experience working with individuals with disabilities
- Hotel
- Health insurance
- Dental insurance
Front Desk Agent - PM Shift
Embassy Suites Dallas Market Center —Dallas, TX
- Weekends as needed
- Computer literacy
- Hotel
- Typing
- Disability insurance
- Health insurance
Hotel Front Desk Agent
3sch Op —Cedar Hill, TX
- $15 an hour
- Part-time
- Computer literacy
- Hotel
- Computer skills
- Employee discount
- Flexible schedule
Quick Apply
Front Desk Staff
Trevino's Gymnastics —Lancaster, TX
- From $10 an hour
- Part-time
- 18 years or older
- Customer service
- Computer literacy
Quick Apply
9d
Hotel Front Desk Agent ("Part-Time")
SOVA Hotels —Dallas, TX
- $14.00 - $14.50 an hour
- Part-time
- Bar
- Sales
- No experience needed
Quick Apply
Front Desk Associate (Part Time) - The Drey Hotel
The Village Dallas —Dallas, TX
- Part-time
- English
- Residential
- Hotel
Quick Apply
Front Desk Agent
Hilton Garden Inn Dallas Market Center —Dallas, TX
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
Quick Apply
6d
Full-Time Guest Service Agent | Holiday Inn Express Dallas Medical / Market Center | Dallas, TX
Holiday Inn Express Dallas Medical / Market Center —Dallas, TX
- Weekends as needed
- Hotel
- Ability to lift 50 pounds
- Ability to stand for extended periods
- Paid training
- Opportunities for advancement
Quick Apply
7d
Front Office Agent
Live! by Loews - Arlington, TX —Arlington, TX
- Weekends as needed
- Ability to walk for extended periods
- Hotel
- Military encouraged
- Paid holidays
- Health insurance
Quick Apply
Front Desk Agent
Adolphus —Dallas, TX
- Weekends as needed
- Ability to walk for extended periods
- Hotel
- Organizational skills
- Loan repayment program
- Health insurance
Front Office Agent (Part-Time)
Loews Arlington Hotel —Arlington, TX
- Part-time
- Ability to walk for extended periods
- Military encouraged
- Ability to stand for extended periods
- Paid holidays
- Health insurance
Quick Apply
Front Desk Agent
Marriott International, Inc —Dallas, TX
- Full-time
- Hotel
- High school diploma or GED
- Front desk
7d
Front Desk Agent
Residence Inn Dallas at The Canyon —Dallas, TX
- From $16 an hour
- Part-time
- Bilingual
- In-person
- Communication skills
Quick Apply
2d

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Front Desk Concierge (Overnight)

Stratton Amenities -
Dallas, TX

Apply Now

Job Details

Part-time | Full-time
$14 - $15 an hour

Qualifications

High school diploma or GED
Resident rapport building

Full Job Description

Overnight Concierge | Front Desk Agent (Overnight)

Stratton Amenities is a hospitality-driven concierge services company providing luxury, hotel-style front desk concierge services for upscale apartment and condominium communities. Our mission is to deliver an elevated residential experience through warmth, professionalism, and attentive service, while ensuring residents feel comfortable, supported, and secure at all times.

Position Overview

We are seeking a professional, dependable, and hospitality-focused Overnight Concierge / Front Desk Agent to represent the community during overnight hours at a luxury residential high-rise.

This role is ideal for a hospitality professional who thrives in a calm, composed environment and understands that overnight operations require both elevated service and strong situational awareness. The Overnight Concierge is responsible for delivering a warm and polished guest experience while also supporting overnight operations such as monitoring activity, conducting walkthroughs, responding to resident concerns, and documenting incidents as needed. During overnight hours, this role plays a critical part in maintaining order, professionalism, and continuity until the daytime team arrives.

Schedule and Employment Type

Overnight shifts, including weekends and holidays
Full-time and part-time positions available

What We Offer

Competitive hourly pay
Stable and consistent overnight schedules
Professional, supportive, and team-oriented work environment
Performance-based recognition and rewards
Opportunity to work in luxury residential communities
Growth opportunities within hospitality and residential services

Key Responsibilities

Welcome residents and guests with professionalism, warmth, and discretion during overnight hours
Serve as the primary overnight front desk representative and point of contact for the community
Deliver anticipatory, hospitality-driven service while managing overnight operations
Conduct routine walkthroughs of common areas, amenities, and the property to ensure cleanliness, safety, and policy compliance
Monitor lobby activity, surveillance cameras, and building access points to support a secure and comfortable environment
Respond calmly and professionally to overnight resident concerns, including noise complaints, access issues, and general disturbances
De-escalate situations when appropriate and escalate concerns according to established protocols
Accurately document incidents, complaints, and unusual activity through detailed incident reports and shift logs
Answer, screen, and route phone calls using polished and professional telephone etiquette
Accurately log, secure, and manage resident packages and perform package inventory audits
Assist residents with reasonable requests including directions, amenity access questions, transportation coordination, and general inquiries
Enforce community policies consistently, professionally, and discreetly
Maintain confidentiality and exercise sound judgment at all times
Ensure the front desk, lobby, and common areas remain clean, organized, and presentable
Provide clear and thorough handoff notes to oncoming team members

Position Requirements

Previous experience in hospitality, concierge services, front desk operations, hotels, luxury residential communities, night audit, or upscale customer service
Minimum of 1 to 2 years of experience delivering exceptional guest or resident service
Excellent verbal and written communication skills
Strong problem-solving skills and ability to remain composed under pressure
Calm, reliable, and professional demeanor, especially during overnight hours
Strong interpersonal skills with a hospitality-first mindset
Organized, proactive, and self-motivated with strong attention to detail
Ability to multitask and prioritize in a dynamic overnight environment
Takes pride and ownership in both the position and the property
Maintains a neat, polished, and professional appearance
Ability to work overnight shifts, weekends, and holidays
Comfortable working independently while following established protocols

Preferred Qualifications

Experience as a hotel night auditor, overnight concierge, or overnight front desk agent
Experience in luxury residential, boutique hotel, or upscale hospitality environments
Experience handling incident reports, noise complaints, and overnight resident concerns
Familiarity with access control systems, surveillance monitoring, and package management tools
Bilingual skills are a plus

Equal Opportunity Employer

Stratton Amenities is an equal opportunity employer. We believe diversity and inclusion are essential to delivering exceptional hospitality and building meaningful connections. We encourage applicants from all backgrounds who are passionate about service excellence and professional responsibility to apply.

High school diploma or equivalent required Additional coursework or training in hospitality or customer service preferred

Apply Now

Refine Your Search

guest service agent jobs in lancaster tx

Front Desk Concierge (Overnight)

Front Office Manager

Front Desk Agent

Front Desk Agent

Front Desk Agent - Home2 Suites by Hilton Dallas/Desoto

Guest Service Agent

PT- Guest Service Agent

Full Time Front Desk Agent - Home2 Suites by Hilton Dallas/Desoto

Front Desk Agent - PM Shift

Hotel Front Desk Agent

Front Desk Staff

Hotel Front Desk Agent ("Part-Time")

Front Desk Associate (Part Time) - The Drey Hotel

Front Desk Agent

Full-Time Guest Service Agent | Holiday Inn Express Dallas Medical / Market Center | Dallas, TX

Front Office Agent

Front Desk Agent

Front Office Agent (Part-Time)

Front Desk Agent

Front Desk Agent

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