Top 862 It technician Jobs in Landover, Md

Cloud Service Desk Representative
Focused Management, Inc. —Washington, DC
- $95,000 - $110,000 a year
- Full-time
- Computer science
- 6 years
- Computer Science
- Health insurance
- Dental insurance
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11d
GD168 Science Data Center Operations Technical Support Developer
ADNET Systems, Inc. —Greenbelt, MD
- Computer Science
- Bachelor of Science
- Writing skills
- Paid holidays
- Disability insurance
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Systems Technician - TS/SCI W/ POLY (Open)
General Dynamics Information Technology —Washington, DC
- $40.87 - $55.29 an hour
- 3 years
- Senior level
- Associate's degree
- 401(k) matching
Information Security
CACI —Hanover, MD
- $103,800 - $218,100 a year
- Full-time
- Customer service
- Bachelor's degree
- Organizational skills
- Health insurance
Help Desk Technician - TS/SCI W/ Polygraph
General Dynamics Information Technology —Washington, DC
- $33.52 - $45.34 an hour
- Senior level
- 4 years
- No travel
- Paid holidays
- 401(k) matching
Information Technology Associate I (Junior)
PEOPLE TECHNOLOGY AND PROCESSES LLC —Washington, DC
- $63,500 - $71,500 a year
- Full-time
- Office
- Computer networking
- Entry level
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IT Support Technician I
Grossberg Company LLP —Bethesda, MD
- $50,000 - $75,000 a year
- Online Application
- Office
- Windows
- High school diploma or GED
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Information Technology Generalist I
PEOPLE TECHNOLOGY AND PROCESSES LLC —Washington, DC
- $78,000 - $85,500 a year
- Full-time
- Customer service
- Mid-level
- Under 1 year
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IT Service Desk Agent
General Dynamics Information Technology —Bethesda, MD
- $30.44 - $41.18 an hour
- Hybrid work
- Mid-level
- Office
- Windows
- Paid holidays
- 401(k) matching
3d
IT Mart Tech Support
General Dynamics Information Technology —Washington, DC
- $30.44 - $41.18 an hour
- Hybrid work
- Computer literacy
- Mid-level
- Experience equivalent to degree accepted
- Paid time off
- 401(k) matching
IT Support Specialist
The Nuclear Company —Washington, DC
- $81,000 - $98,000 a year
- Mid-level
- Continuous improvement
- Health insurance
- Dental insurance
IT Support Analyst
Howard University Hospital —Washington, DC
- $70,000 - $80,000 a year
- Weekends as needed
- Mid-level
- Bachelor's degree
- Children
- Disability insurance
- 403(b)
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3d
Desktop Support Specialist
T and T Consulting Services Inc —Silver Spring, MD
- $62,000 - $69,000 a year
- Full-time
- Remote
- Mid-level
- Windows
- Paid holidays
- Health insurance
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3d
Help Desk Specialist
Ardent Eagle Solutions —Washington, DC
- $26 - $33 an hour
- Full-time
- Hybrid work
- Computer Science
- Mid-level
- Office
- Paid time off
- Work from home
Tech Support Specialist
Axinn —Washington, DC
- $36 - $41 an hour
- Full-time
- Hybrid work
- Google Workspace
- Bachelor of Science
- Mid-level
- Profit sharing
- Health savings account
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13d
IT Help Desk Technician
North Star Fertility Partners LLC —Washington, DC
- $52,000 - $55,000 a year
- Full-time
- Hybrid work
- Research
- High school diploma or GED
- 1 year
- Paid holidays
- Health insurance
Quick Apply
4d
IT Specialist Helpdesk II
Bizzell Group —Hyattsville, MD
- Full-time
- Computer Science
- Mid-level
- Analysis skills
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3h
Help Desk System Specialist 1 - Washington, DC
M.C. Dean, Inc —Washington, DC
- $75,520 - $94,400 a year
- Full-time
- Office
- High school diploma or GED
- Organizational skills
- Paid parental leave
- Disability insurance
3d
IT Support Technician
Samsung SDS America —Rockville, MD
- $90,000 - $110,000 a year
- Full-time
- Google Workspace
- Computer Science
- Mid-level
- Wellness program
- Paid holidays
Quick Apply
5d
Desktop Technician
CyberLinx Solutions LLC —Washington, DC
- Full-time
- Research
- Mid-level
- Analysis skills
Quick Apply

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it technician jobs near landover, md

Cloud Service Desk Representative

Focused Management, Inc.
Washington, DC

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Job Details

Full-time | Contract
$95,000 - $110,000 a year
11 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Cloud identity and access management (IAM)
Top Secret Clearance
Customer communication
Computer Science
IT user and group management
GPO
Inventory records
Standard Operating Procedures (SOPs) implementation
Enterprise software
Configuration management
Microsoft Exchange
Communication platforms
Bachelor's degree
Email configuration (technical support)
Cloud service support
Productivity software support
Desktop (troubleshooting support)
Azure AD
macOS administration
Collaborative technology platforms
Microsoft Teams
SharePoint
Customer service knowledge base
MFA
macOS
UEM
Online help documentation
CompTIA Security+
Standard operating procedures (SOPs)
Developing technical user guides

Full Job Description

Our firm, Focused Management, Inc. (FMI) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) and, Software Engineering Institute (SEI) – CMMI Maturity Level-3 Services Rated Company and we handle a wide range of government contracting opportunities. www.focusedmgmtinc.com

Focused Management, Inc. (FMI) is seeking an experienced Cloud Service Desk Representative to support the Congressional Budget Office (CBO). The selected candidate will provide advanced technical support for Microsoft cloud services, Windows and macOS endpoints, Microsoft Intune, Windows Autopilot, Microsoft Entra ID, and enterprise collaboration platforms. This position serves as the technical interface between end users and engineering teams by resolving complex technical issues, supporting secure endpoint deployments, assisting with device provisioning, and ensuring enterprise devices remain secure, compliant, and operational.

Unlike a traditional Help Desk role, this position supports engineering-driven Endpoint management, identity services, cloud technologies, and enterprise device lifecycle operations.

Clearance Requirement

Active Top Secret (TS) Security Clearance Required.

⸻

Primary Responsibilities

Resolve advanced Microsoft 365 and endpoint support issues.
Support Windows and macOS endpoint deployments.
Assist with Microsoft Intune enrollment and policy implementation.
Support Windows Autopilot device provisioning.
Troubleshoot Microsoft Entra ID authentication issues.
Support passwordless authentication and Multi-Factor Authentication (MFA).
Assist with endpoint compliance and configuration management.
Troubleshoot Exchange Online, Teams, SharePoint Online, and OneDrive issues.
Support enterprise software deployment and application updates.
Assist with endpoint patch validation and remediation.
Maintain endpoint inventory and asset records.
Escalate complex engineering issues to specialized engineering teams.
Document technical procedures and knowledge base articles.
Support onboarding, offboarding, and device lifecycle activities.
Collaborate with cybersecurity, cloud, and endpoint engineering teams to improve service quality.

⸻

Required Qualifications

Minimum 8 years of Information Technology, Endpoint Engineering, or Enterprise Technical Support experience.
Minimum 6 years supporting enterprise Microsoft environments.
Experience supporting Microsoft 365 enterprise users.
Experience supporting Windows and macOS endpoints.
Experience with formal change management processes.
Excellent customer service and communication skills.
Strong analytical and troubleshooting abilities.
Ability to support multiple priorities in a fast-paced enterprise environment.

⸻

Required Technical Skills

Candidates should demonstrate experience with:

Microsoft 365

Exchange Online
Microsoft Teams
SharePoint Online
OneDrive
Microsoft 365 Administration

Endpoint Management

Microsoft Intune
Windows Autopilot
JAMF Pro
Group Policy (GPO)

Identity Management

Microsoft Entra ID
Active Directory
Multi-Factor Authentication (MFA)
Passwordless Authentication
YubiKeys
Conditional Access

Operating Systems

Windows 11
macOS

Endpoint Lifecycle

Device provisioning
Device enrollment
Device lifecycle management
Endpoint compliance
Asset management

Endpoint Security

Microsoft Defender
Endpoint protection
Device compliance
Security policy enforcement

Collaboration Technologies

Microsoft Teams
SharePoint Online
OneDrive
Exchange Online

Troubleshooting

Desktop support
Microsoft cloud troubleshooting
Identity troubleshooting
Endpoint diagnostics
Remote support

Documentation

Knowledge Base articles
Standard Operating Procedures
User documentation
Technical documentation

These skills align with the solicitation’s focus on secure endpoint operations, Microsoft cloud services, device management, authentication, and engineering support.

⸻

Preferred Qualifications

Federal Government IT support experience.
Experience supporting hybrid Microsoft environments.
Experience with Zero Trust initiatives.
Familiarity with NIST SP 800-53 security controls.
Experience supporting Microsoft Sentinel-integrated environments.
ITIL-based Service Management experience.
Experience supporting enterprise endpoint engineering teams.

⸻

Preferred Certifications

One or more of the following is highly desirable:

Microsoft 365 Certified: Modern Desktop Administrator (or successor)
Microsoft Certified: Endpoint Administrator Associate
Microsoft Certified: Identity and Access Administrator Associate
Microsoft 365 Certified: Administrator Associate
CompTIA A+
CompTIA Network+
CompTIA Security+
ITIL Foundation

⸻

Education

Bachelor’s degree in Information Technology, Information Systems, Computer Science, or a related technical discipline (or equivalent professional experience).

⸻

Job Types: Full-time, Contract

Pay: $95,000.00 - $110,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Education:

Bachelor's (Preferred)

Experience:

Windows 11: 4 years (Required)
Microsoft Teams: 4 years (Preferred)
Federal IT support: 8 years (Preferred)
Federal Government IT support: 8 years (Preferred)
Intune: 3 years (Required)
macOS: 4 years (Preferred)
GPO: 4 years (Preferred)
SIEM: 4 years (Preferred)
Microsoft Defender: 4 years (Preferred)

Security clearance:

Top Secret (Required)

Work Location: In person

Quick Apply

Refine Your Search

it technician jobs in landover, md

Cloud Service Desk Representative

GD168 Science Data Center Operations Technical Support Developer

Systems Technician - TS/SCI W/ POLY (Open)

Information Security

Help Desk Technician - TS/SCI W/ Polygraph

Information Technology Associate I (Junior)

IT Support Technician I

Information Technology Generalist I

IT Service Desk Agent

IT Mart Tech Support

IT Support Specialist

IT Support Analyst

Desktop Support Specialist

Help Desk Specialist

Tech Support Specialist

IT Help Desk Technician

IT Specialist Helpdesk II

Help Desk System Specialist 1 - Washington, DC

IT Support Technician

Desktop Technician

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