Top 2379 Guest experience leader Jobs in Landover Hills Md

Shift Leader/Supervisor
Nando's PERi-PERi Woodmore Town Center (Lanham, MD) —Lanham, MD
- $18 - $22 an hour
- 8 hour shift
- Bar
- 7 years
- 6 years
- Paid training
- Health insurance
Quick Apply
Office Management Specialist II
Goldbelt, Inc. —Washington, DC
- $85,000 - $97,500 a year
- Full-time
- Microsoft Outlook
- Writing skills
- ERP systems
- Health insurance
- Dental insurance
Communications Agent
Marriott International, Inc —Washington, DC
- $30.95 an hour
- Full-time
- Hotel
- High school diploma or GED
- Entry level
Workplace & Engagement Coordinator
Cognition AI —Washington, DC
- $80,000 - $110,000 a year
- Full-time
- Office
- In-person
- Communication skills
11d
Guest Service Agent
Hilton DC National Mall The Wharf —Washington, DC
- $30.25 an hour
- English
- Hotel
- High school diploma or GED
- AD&D insurance
- Paid holidays
Quick Apply
11d
Guest Experience Manager - Maryland
Live! Casino and Hotel Maryland —Hanover, MD
- $73,003 - $100,694 a year
- Weekends as needed
- CRM software
- Bachelor's degree
- Team management
- Free parking
- Disability insurance
Manager, Hilton Honors Elite Experience
Hilton —McLean, VA
- $90,000 - $130,000 a year
- Full-time
- 5 years
- Office
- Senior level
- Paid parental leave
- Employee stock purchase plan
11d
Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1295)
Target —Greenbelt, MD
- $18 - $27 an hour
- Part-time
- Entry level
- Flexible schedule
Server
IHOP —Greenbelt, MD
- $3.63 an hour
- Part-time
- Casual dining restaurant
- No education required
- In-person
- Opportunities for advancement
- Flexible schedule
Quick Apply
Visitor Experience Associate, IS-1001-03
National Zoo and Conservation Biology Institute —Washington, DC
- $36,745 - $47,763 a year
- Full-time
- Background check
- US work authorization
- Entry level
- Commuter assistance
- AD&D insurance
12d
Administrative Assistant (Office Coordinator)
Joint Commission —Washington, DC
- $67,000 - $84,000 a year
- Mid-level
- Office
- Bachelor's degree
3d
Team Member
CAVA - College Park —College Park, MD
- $18.50 an hour
- Part-time
- Fast casual restaurant
- Ability to lift 50 pounds
- Guest services
- Health insurance
- Dental insurance
Quick Apply
Deputy Chief of Staff
No Labels —Washington, DC
- $129,165.39 - $150,000.00 a year
- Full-time
- Background check
- Customer service
- Office
- Health insurance
- Dental insurance
Quick Apply
Education and Employment Coordinator
Camp Bennett Christian Ministry Center —Washington, DC
- Full-time
- Research
- Mid-level
- Office
Events Concierge
Marriott International, Inc —Washington, DC
- $31 an hour
- Full-time
- Hotel
- High school diploma or GED
- 1 year
10d
Workplace Experience 24/7 Agent
Latham & Watkins LLP —Washington, DC
- $60,000 - $70,000 a year
- Full-time
- Mid-level
- Office
- Administrative experience
- Paid holidays
- Disability insurance
Guest Service Agent I
The Potomac Hotel —Washington, DC
- $25 an hour
- Weekends as needed
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
9d
Front Desk Supervisor
Hilton Washington DC Nat'l Mall Wharf —Washington, DC
- $32.73 an hour
- Bar
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Executive Assistant to the Acting Publisher & CEO
The Washington Post —Washington, DC
- $105,600 - $176,000 a year
- Full-time
- Google Workspace
- 5 years
- Research
- Paid parental leave
- Paid holidays
Front Desk & Guest Experience Manager
Merriweather Lakehouse —Columbia, MD
- Weekends as needed
- Mid-level
- 3 years
- Hotel
Quick Apply
9d

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Shift Leader/Supervisor

Nando's PERi-PERi Woodmore Town Center (Lanham, MD) -
Lanham, MD

Quick Apply

Job Details

Full-time
$18 - $22 an hour

Benefits

Paid training
Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Vision insurance
401(k) matching
Employee discount

Qualifications

Customer communication
Staff supervision
Teamwork
Interpersonal skills
Customer service
Team leadership
In-person customer service
Employee relationship building
English
Attention to detail
Leading team collaboration initiatives
Managing food service teams
Delegation
General management
Food Handler Certification

Full Job Description

SHIFT LEAD / SUPERVISOR
Nando's PERi-PERi - Woodmore Town Center
#EveryoneIsWelcome

We are looking for fun and fired up people to join our restaurant in Hanover, MD. Our ideal candidates have great energy and thrive on teamwork. We offer a FUN, casual work environment that feels more like being part of a family than it does a boring old job. Are you detail oriented, confident, thoughtful and dedicated to the customer experience?

If so-check us out - you'll be happy you did! There's nothing like the energy of working in a restaurant... and there's no place like Nando's! Come on... let's have fun and make money together! Game on!

PERi-Benefits

Your competitive base salary, which we commit to reviewing annually
A delicious free meal on us every shift you work
Bonus eligible if maintains average of 30 or more hours per week (this is an average of all hours worked)
50% discounts for you and your family when you’re not working
6 Weeks Paid Training
Opportunities to attend offsite Nando’s cultural immersion events and interact with fellow Nandocas from other locations.
Referral Rewards
Our commitment is to grow our leaders from within
Earn Paid Time off after 1 year, begin earning Sick + Safe Leave immediately. Parental Leave available after 1 year.
Participate in a 401(K)-retirement savings plan with up to a 4% match after your 1st year here

QUALIFICATIONS

Ability to complete onsite Shift Lead Training -in one of our Nando's restaurants.
Comfortable with both verbal and written English communication
Must pass a background and credit check
Be able to hold a food handlers and alcohol serving license (as needed by the restaurant’s jurisdiction)
Possess excellent communication skills that will serve their ability to professionally navigate and resolve situations with both Nandocas and guests

STILL INTRIGUED? KEEP READING

SHIFT LEAD

Shift Leads shine by positively influencing the team through strong relationships with both the team and with their managers. Shift Leads may sometimes be scheduled in position (i.e. Griller or Cashier) and other times may serve in a supervisory role. These rock stars have the soft skills to be able to coach Nandocas (hourly employees) and diffuse upset customers. They proactively manage their time and energy – delegating tasks and leading service. As with all members of the Nando’s family, there is an expectation to wear multiple hats, seek out opportunities to make us and themselves better every day and in general, be a good team player!

Lead Your Peers…

Consistently communicate in a respectful, proactive, and effective manner and tone to build credibility with your peers
Engage with guests and Nandocas alike to develop relationships and create lasting connections
Practice and exude professional language and demeanor at all times to navigate and resolve situations with both Nandocas and guests

Manage Your Shifts…

Lead all shifts to Nando’s food safety and operational standards while providing and an excellent and safe guest and Nandoca experience
Practice responsible Cash Management including: monies issued, safe counts, deposit preparation, cashier check outs, discount authorizations, refunds, and voids following Nando's policies
Be responsible for the safety and security of your People and Restaurant by safeguarding keys, securing doors, and setting the alarm.
Thoroughly execute all opening duties: Read the Manager Communication Log (MCL), review the staff line up for the shift, check catering orders and ensure operational preparedness to execute, review sales forecast for the day, validate previous days inventory, complete prep sheet, complete any food and beverage orders required, count safe, assign cash drawers, order change, complete chicken cook sheet.
Own Back of House duties during the shift, to include: completion of prep and pull/thaw lists, full utilization of the cook sheet to call chicken, and consistently performing timely and accurate line checks.
Thoroughly conduct a Shift Changeover: Ensure the next manager and team of Nandocas are set up for success by making sure that all AM monies and safe are reconciled, food and production levels are validated, a final walk through is conducted and the Manager Communication Log (MCL) has been updated
Thoroughly execute all closing duties, to include: Conduct final walk through to check for cleanliness, set up catering orders for the next day, complete closing inventory, reconcile all cash for the day, validate all time keeping for the day, run end of day reports, update the Manager Communication Log (MCL).

Nando’s North America provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Paid training
Vision insurance

Shift:

8 hour shift

Experience:

Restaurant Leadership: 1 year (Required)

Work Location: In person

Quick Apply

Refine Your Search

guest experience leader jobs in landover hills md

Shift Leader/Supervisor

Office Management Specialist II

Communications Agent

Workplace & Engagement Coordinator

Guest Service Agent

Guest Experience Manager - Maryland

Manager, Hilton Honors Elite Experience

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1295)

Server

Visitor Experience Associate, IS-1001-03

Administrative Assistant (Office Coordinator)

Team Member

Deputy Chief of Staff

Education and Employment Coordinator

Events Concierge

Workplace Experience 24/7 Agent

Guest Service Agent I

Front Desk Supervisor

Executive Assistant to the Acting Publisher & CEO

Front Desk & Guest Experience Manager

I want to receive the latest job alert for guest experience leader in landover hills md

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