Top 62 Client success manager Jobs in Lanham, Md

Manager, Client Success
Moore —Lanham, MD
- $65,000 - $75,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Bachelor of Science
- Paid holidays
- Disability insurance
Manager, Client Success
Moore, A Series LLC —Lanham, MD
- $65,000 - $75,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Bachelor of Science
- Paid holidays
- Health insurance
Quick Apply
Customer Success Manager (Remote)
Sorcero —Washington, DC
- $110,000 - $125,000 a year
- Remote
- Marketing
- 3 years
- Analysis skills
- Paid parental leave
- Health insurance
Customer Success Manager - Secret Clearance – Fort Meade (Hybrid)
General Dynamics Information Technology —Fort Meade, MD
- $107,744 - $126,500 a year
- Hybrid work
- Up to 50% travel
- Mid-level
- Bachelor's degree
- Paid time off
- 401(k) matching
7d
Customer Success Manager
SimpliGov LLC —Washington, DC
- From $100,000 a year
- Full-time
- Remote
- 5 years
- Continuous improvement
- Product management
- Paid holidays
- Disability insurance
Quick Apply
Customer Success Manager
3E —Bethesda, MD
- $74,000 - $84,000 a year
- Full-time
- Remote
- Mid-level
- 2 years
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
12d
Client Success Manager
Trivium —Washington, DC
- $70,000 - $120,000 a year
- Full-time
- Remote
- Mentoring
- Senior level
- Paid time off
Quick Apply
Customer Success Manager
Nortek Air Solutions, LLC —Annapolis, MD
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- Business
- Disability insurance
- Health insurance
Quick Apply
Enterprise Customer Success Manager
MariaDB plc —Alexandria, VA
- $70,000 - $75,000 a year
- Full-time
- Remote
- Mid-level
- Analysis skills
- Organizational skills
- Paid holidays
- Disability insurance
Quick Apply
Senior Customer Success Manager (Remote - MD)
Nodes & Links —Annapolis, MD
- $140,000 - $155,000 a year
- Full-time
- Remote
- 5 years
- Construction experience
- Senior level
- Health insurance
- 401(k)
Customer Success Manager - Secret Clearance – Fort Meade (On-site)
General Dynamics Information Technology —Fort Meade, MD
- $107,744 - $126,500 a year
- Mid-level
- Bachelor's degree
- Travel
- Paid time off
- 401(k) matching
7d
Manager, Customer Success Lead
nitra —Washington, DC
- $130,000 - $170,000 a year
- Full-time
- Hybrid work
- 7 years
- Office
- Analysis skills
- Dental insurance
- Vision insurance
Quick Apply
Customer Success Manager, Sales Products
Choice Hotels —North Bethesda, MD
- $100,000 - $117,316 a year
- Full-time
- Marketing
- 3 years
- Bachelor's degree
- Paid jury duty
- Paid holidays
Customer Success Manager
nitra —Washington, DC
- Full-time
- Hybrid work
- Mid-level
- Office
- Bachelor's degree
- Dental insurance
- Vision insurance
Quick Apply
Senior Customer Success Manager
ChurnZero —Washington, DC
- $100,000 - $112,000 a year
- Full-time
- Remote
- 7 years
- Analysis skills
- Experience equivalent to degree accepted
Senior Customer Success Manager, Consumables
Amazon.com Services LLC —Arlington, VA
- $80,000 - $154,000 a year
- Full-time
- Merchandising
- Office
- SQL
- AD&D insurance
- Health insurance
Senior Customer Success Manager
MongoDB —Washington, DC
- $97,000 - $190,000 a year
- Remote
- Computer science
- Computer Science
- Bachelor's degree
- Parental leave
Customer Success Manager (Ophthalmology) - OptymEdge
Emmes Group —Rockville, MD
- Full-time
- Remote
- Bachelor's degree
- Senior level
- Communication skills
- Health insurance
- 401(k)
6d
Customer Success Manager
Enhesa —Washington, DC
- $80,000 - $90,000 a year
- Marketing
- Mid-level
- 3 years
Senior Manager, Customer Success Management - Enterprise US East/EMEA
Chainguard —Washington, DC
- Up to $200,000 a year
- Remote
- DevOps
- Bachelor's degree
- Mentoring
- Paid parental leave
- Health insurance
Quick Apply

I want to receive the latest job alert for client success manager in lanham, md

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

client success manager jobs near lanham, md

Customer Success Manager jobs in Washington, DC

Customer Success Manager jobs in Annapolis, MD

Customer Success Manager jobs in Alexandria, VA

Customer Success Manager jobs in Bethesda, MD

Customer Success Manager jobs in Rockville, MD

Customer Success Manager jobs in Arlington, VA

Customer Success Manager jobs in Montana

Maintenance Manager jobs in Memphis, TN

Clinical Trial Manager jobs in Atlanta, GA

Customer Service Chat Remote jobs in New York, NY

Customer Service Supervisor jobs in San Diego, CA

Customer Success Manager jobs in Durham, NC

Customer Success Manager jobs in Virginia

Customer Success Manager jobs in Provo, UT

Client Success Manager jobs in Saint George, UT

Client Success Manager jobs in Cincinnati, OH

Client Success Manager jobs in Lexington, KY

Client Success Manager jobs in Concord, CA

Client Success Manager jobs in Sacramento, CA

Academic Success Coach jobs in Wisconsin

Manager, Client Success

Moore -
Lanham, MD

Apply Now

Job Details

Full-time
$65,000 - $75,000 a year

Benefits

Paid holidays
Disability insurance
Health insurance
Paid time off

Qualifications

Optimizing workflow processes
Meeting minutes
Marketing project management
Managing customer accounts
Microsoft Excel
Customer relationship building
Microsoft Outlook
Direct marketing
Bachelor of Science
Salesforce
Meeting transcription
NetSuite
Account development
Mid-level
Project communication management
Asana
3 years
Meeting scheduling
Managing clients in a customer support role
Salesforce Cloud
Continuous improvement
Client retention
Accounting
Fundraising
Collaborative technology platforms
Organizational skills
Microsoft Teams
SharePoint
Meeting facilitation
Managing projects

Full Job Description

The Manager, Client Success, is responsible for supporting the successful delivery of client programs and initiatives by coordinating projects, managing accounting activities, and fostering strong client relationships. This role serves as a key liaison between clients and internal teams, ensuring all stakeholders have the information and resources needed to execute against the approved scope and meet client objectives. The Manager, Client Success, tracks deliverables, facilitates communication, documents key decisions, and helps ensure projects are completed accurately and on time. Working collaboratively across departments, this role contributes to client satisfaction, account growth, operational efficiency, and the overall success of Moore's mission.

Moore is a data-driven constituent experience management (CXM) company achieving accelerated growth for clients through integrated supporter experiences across all platforms, channels, and devices. We are an innovation-led company that is the largest marketing, data, and fundraising company in North America, serving the purpose-driven industry with clients across education, association, political, and commercial sectors.

Check out www.WeAreMoore.com for more information.

Your Impact:

Partner with the Associate Vice President of Client Success to support the execution of client strategies, contractual obligations, and account objectives.

Build and maintain positive working relationships with clients and internal stakeholders, serving as a key point of contact for day-to-day account needs.

Collaborate with cross-functional teams, including Creative, Audience Planning, Analytics, Data & Analytics, and other departments, to ensure timely completion of client deliverables.

Track project deliverables and client commitments across assigned accounts, proactively identifying potential risks or delays and communicating them to appropriate stakeholders.

Support client satisfaction by assisting with issue resolution, facilitating follow-up, and ensuring client requests are addressed promptly.

Schedule and coordinate client and internal meetings, assisting with agenda development and preparation of meeting materials as needed.

Capture, organize, and distribute meeting notes, key decisions, action items, and next steps to ensure clear communication and accountability.

Participate in recurring internal status meetings, providing updates on project progress, client needs, upcoming milestones, and deliverables.

Support the overall health and growth of client accounts by helping maintain strong client relationships and identifying opportunities to enhance service delivery.

Assist in the day-to-day management of assigned accounts, ensuring projects remain organized, on schedule, and aligned with client expectations.

Demonstrate initiative by identifying process improvements, operational gaps, and client needs, bringing recommendations forward to improve efficiency and client experience.

Provide support to directors and other team members on special projects and additional assignments as needed.

Your Profile:

3+ years of agency experience

Direct marketing fundraising experience highly desirable

Bachelor’s degree (B.A. or B.S.) or equivalent from accredited college or university.
Ability to work in a team environment to meet client goals.
Solid understanding of a direct response/direct marketing program
Friendly, customer-service oriented attitude.
Strong written and verbal communication skills.
Exceptional attention to detail and strong organizational/project management skills
Self-motivated and solutions-oriented, with the ability to anticipate client and organizational needs
Self-starter with strong organizational skills and the ability to work independently while seeking guidance when needed.
Proficiency with Microsoft Office suite of products including Outlook, Word, Excel, PowerPoint, SharePoint and Teams.

How We’ll Support You:

Join the largest marketing and fundraising company in North America serving the nonprofit industry, where we prioritize innovation and professional growth.
Collaborate with industry subject matter experts with over 5,000 employees across the enterprise.
To help you stay energized, engaged, and inspired, we offer a wide range of benefits, including comprehensive healthcare, paid holidays, and generous paid time off so you can have the time and space to recharge and pursue your other passions and be with the people you care about.
Moore is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

#LI-TM1 #LI-hybird

Apply Now

Refine Your Search

client success manager jobs in lanham, md

Manager, Client Success

Manager, Client Success

Customer Success Manager (Remote)

Customer Success Manager - Secret Clearance – Fort Meade (Hybrid)

Customer Success Manager

Customer Success Manager

Client Success Manager

Customer Success Manager

Enterprise Customer Success Manager

Senior Customer Success Manager (Remote - MD)

Customer Success Manager - Secret Clearance – Fort Meade (On-site)

Manager, Customer Success Lead

Customer Success Manager, Sales Products

Customer Success Manager

Senior Customer Success Manager

Senior Customer Success Manager, Consumables

Senior Customer Success Manager

Customer Success Manager (Ophthalmology) - OptymEdge

Customer Success Manager

Senior Manager, Customer Success Management - Enterprise US East/EMEA

I want to receive the latest job alert for client success manager in lanham, md

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected