Top 36 Inside sales manager Jobs in Lanham, Md

Contact Center Manager - Inside Sales
Long Fence & Home —Savage, MD
- $75,000 - $110,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Presentation skills
- Health savings account
- Health insurance
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1d
Inside Sales Supervisor
Long Home Products —Savage, MD
- $53,000 - $57,000 a year
- Classroom
- Writing skills
- Mid-level
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Call Center Manager
Confidential —Rose Hill, VA
- $70,000 - $95,000 a year
- Full-time
- Background check
- Mid-level
- Residential
- Paid training
- Paid holidays
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Regional Sales Manager East Coast (Remote)
GEHA —Washington, DC
- $81,755 - $103,425 a year
- Full-time
- Marketing
- 5 years
- Bachelor's degree
- AD&D insurance
- Disability insurance
Account Manager, Inside Sales, US
Meso Scale Diagnostics, LLC. —Rockville, MD
- $67,900 - $101,000 a year
- Hybrid work
- Mid-level
- Office
- Bachelor's degree
- Paid parental leave
- AD&D insurance
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Renewal Success Manager – Inside Sales
Cellebrite —Tysons, VA
- Full-time
- Hybrid work
- Office
- Contracts
- 1 year
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Inside Sales Account Manager, DC
Axis Communications —Arlington, VA
- Full-time
- Research
- Mid-level
- Office
8d
Growth Sales Manager - E-commerce (Remote)
BlueTuskr —Washington, DC
- $70,000 - $180,000 a year
- Full-time
- Remote
- Management
- Mid-level
- Travel
- Health insurance
- Dental insurance
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Inside Sales Account Manager, Maryland USA
INFORS-HT —Annapolis Junction, MD
- Full-time
- Hybrid work
- Mid-level
- Bachelor's degree
- Travel
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Regional Inside Sales Lead
Havtech LLC —Columbia, MD
- Full-time
- Microsoft Excel
- Mid-level
- 3 years
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Regional Sales Manager, Federal Sales - Civilian (Remote)
CrowdStrike —Washington, DC
- $130,000 - $175,000 a year
- Full-time
- Remote
- Bachelor of Science
- 3 years
- Bachelor's degree
- Paid holidays
- Health insurance
Commercial Account Manager
Colossal Contracting LLC —Annapolis, MD
- $100,000 - $150,000 a year
- Full-time
- Remote
- Research
- Business development
- Bachelor's degree
- Health insurance
- 401(k)
Quick Apply
Sr Sales Training Manager, Bioproduction (remote)
Thermo Fisher Scientific —Washington, DC
- $130,000 - $173,000 a year
- Full-time
- Remote
- Microsoft Excel
- 5 years
- Analysis skills
- Commuter assistance
- Paid parental leave
Inside Account Manager - Federal Sales
Connection —Rockville, MD
- $20.19 - $25.48 an hour
- Full-time
- Mid-level
- Office
- US work authorization
- Health insurance
- Dental insurance
Federal Account Manager
Colossal Contracting LLC —Annapolis, MD
- $100,000 - $150,000 a year
- Full-time
- Remote
- Research
- Business development
- Bachelor's degree
- Health insurance
- 401(k)
Quick Apply
Sr. Account Manager, SKS Seattle, WA
LG Electronics —Washington, DC
- $145,000 - $160,000 a year
- Full-time
- Remote
- 8 years
- High school diploma or GED
- Bachelor's degree
- Paid parental leave
- Paid holidays
Account Manager - SMB Sales
WorkWave —Arlington, VA
- $65,000 - $70,000 a year
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- Organizational skills
- Paid holidays
- Health insurance
Quick Apply
Sr. Manager, National Account Agency Operations (INSURANCE EXP. REQUIRED) (FLORIDA)
GEICO —Bethesda, MD
- $108,650 - $169,125 a year
- Full-time
- Remote
- 3 years
- Bachelor's degree
- Travel
Kitchen Sales and Design Manager
Pro Kitchen & Bath —Lanham, MD
- $75,000 - $105,000 a year
- Full-time
- CRM software
- Background check
- Construction site
- Mileage reimbursement
- Paid time off
Quick Apply
Key Account Manager
Schneider Electric —Washington, DC
- Online Application
- Engineering
- English
- In-person
- Dental insurance
- Military leave

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inside sales manager jobs near lanham, md

Contact Center Manager - Inside Sales

Long Fence & Home -
Savage, MD

Quick Apply

Job Details

Full-time
$75,000 - $110,000 a year
1 day ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance
Retirement plan

Qualifications

High school diploma or GED

Full Job Description

About the Role:

The Contact Center Manager leads Contact Center Supervisors and Inside Sales Contact Center Agents responsible for converting inbound and outbound leads into qualified appointments that support Long Home’s sales and revenue objectives. This position oversees daily Contact Center performance, develops frontline leadership, analyzes conversion and productivity data, and ensures the effective use of technology, artificial intelligence, automation, and quality assurance tools. The Contact Center Manager is responsible for creating a performance-driven environment focused on lead conversion, appointment quality, operational execution, continuous improvement, and a positive prospect experience

Base Pay: 75,000 - 90,000; Bonus potential up to $30,000 annually

Responsibilities:

Hire, train and lead Contact Center Supervisors and agents to ensure quality of service provided aligns with Long Home values.
Coach, develop, and motivate Contact Center Supervisors and Inside Sales Contact Center Agents to convert leads into qualified appointments and consistently achieve established sales, productivity, quality, and conversion goals
Develop supervisors in sales coaching, objection handling, call strategy, accountability, performance management, scheduling, data analysis, and operational decision-making
Oversee the day-to-day operations of the team to ensure the daily goals are met.
Lead the implementation, adoption, and continuous optimization of AI-powered contact center technologies, including voice AI, chat, SMS, and agent-assist solutions.
Continuously evaluate emerging AI technologies and recommend new tools and enhancements to improve efficiency, customer satisfaction, and conversion rates.
Review AI conversations and interactions regularly to identify improvement opportunities, update workflows, and optimize prompts and business rules.
Ensure AI knowledge bases remain accurate and current by coordinating updates to scripts, FAQs, products, promotions, and company policies.
Trains supervisors and Agents on effectively utilizing AI tools and ensure adoption through ongoing coaching and performance management.
Ensure the team properly utilizes approved contact center tracking technologies.
Monitor individual and team results through audit of quality assurance strategies and compliance with company policies.
Lead team meetings, proactively listen to agent questions and concerns and provide effective coaching.
Prepare reports and analyze agent data to improve processes, ensure resources are properly allocated and to maximize efficiency.
Identify and act on performance trends to ensure attainment of goals and performance targets.
Ensure team members meet performance goals and correct when needed.
Provide communication and training to ensure Contact Center Supervisors and Agents are fully informed of product offerings, the industry and company policies and procedures.
Resolve escalated customer complaints and maintain customer satisfaction and retention.
Ensure cross-departmental collaboration to improve processes and leverage best practices, working closely with Marketing, Sales and Operations, as needed.
Provide verbal and written performance feedback, including annual performance reviews, and follow the Long Home disciplinary action process, when applicable.
Maintain an environment that embodies the company’s Mission, Vision, and Values.  
Remain in compliance and up to date on all company-wide live and digital training. 
Perform other related duties as assigned.

Qualifications:

Proven experience in call center marketing.
Experience implementing or managing AI-powered contact center technologies, conversational AI, speech analytics, workforce optimization, or automation platforms preferred.
Strong understanding of AI, workflow automation, CRM integrations, and data-driven operational improvements.
Experience working with Salesforce, Five9, AI voice platforms, chatbots, knowledge management systems, and analytics platforms preferred.
Effectivecommunication, both written and verbal.
Ability to manage and lead a team of performance-driven employees.
Ability to multitask, remain calm under pressure, manage stress and ensure team performance, especially during high-pressure periods, peak seasons and demanding customer situations.
Ability to generate and analyze reports to support decision making and problem solving.
Strong interpersonal skills, including conflict resolution.
Ability to work in a fast-paced professional environment.
Ability to instill and demonstrate company values, mission, and vision to others.
Proficiency with moderately advanced technologies, including complex software applications and phone systems.
Skilled in comprehending detailed documents, including step-by-step instructions, diagrams and processes.
Able to create written instructions, workflow charts and step-by-step processes.
Experienced in presenting to groups.
Ability to calculate all units of measurement.

Education/Experience:

High school diploma or equivalent required; college degree preferred.
Minimum of 5 years of experience in a high-volume call center setting; home improvement or similar industry experience preferred.

Pay: $75,000.00 - $110,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

inside sales manager jobs in lanham, md

Contact Center Manager - Inside Sales

Inside Sales Supervisor

Call Center Manager

Regional Sales Manager East Coast (Remote)

Account Manager, Inside Sales, US

Renewal Success Manager – Inside Sales

Inside Sales Account Manager, DC

Growth Sales Manager - E-commerce (Remote)

Inside Sales Account Manager, Maryland USA

Regional Inside Sales Lead

Regional Sales Manager, Federal Sales - Civilian (Remote)

Commercial Account Manager

Sr Sales Training Manager, Bioproduction (remote)

Inside Account Manager - Federal Sales

Federal Account Manager

Sr. Account Manager, SKS Seattle, WA

Account Manager - SMB Sales

Sr. Manager, National Account Agency Operations (INSURANCE EXP. REQUIRED) (FLORIDA)

Kitchen Sales and Design Manager

Key Account Manager

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