Top 12 Mid level help desk support technician Jobs in Lanham, Md

Mid-level Help Desk Support Technician
Chenega Defense & Aerospace Solutions —Washington, DC
- $28.05 - $38.00 an hour
- Full-time
- Mid-level
- Office
- 3 years
9d
Mid-Level Help Desk Technician (Tier 1) - all shifts available - Active Top Secret Required
General Dynamics Information Technology —Washington, DC
- $35.04 - $47.40 an hour
- Monday to Friday
- English
- Mid-level
- Office
Service Desk Specialist
XPERTECHS —Columbia, MD
- $38,800 - $61,200 a year
- Weekends as needed
- Microsoft Outlook
- Mid-level
- Office
- Health insurance
- 401(k)
Quick Apply
IT Technician
SAIC —Washington, DC
- $40,001 - $80,000 a year
- Full-time
- 7 years
- Mid-level
- Windows
Systems Administrator - NMCI Desktop Support
HII —Springfield, VA
- $68,458 - $144,732 a year
- Email
- Mid-level
- Windows
- 3 years
10d
Intelligence Analyst 2
HII —Fort Meade, MD
- $75,599 - $105,000 a year
- 12 hour shift
- 6 years
- Military
- Research
- Paid holidays
- Health insurance
8d
Outreach SME 4
T-Rex Solutions —Annapolis Junction, MD
- $160,000 - $200,000 a year
- Mid-level
- SharePoint
- Paid parental leave
- Health insurance
Quick Apply
Veterinary ER Client Service Representative – Mid Shift Opportunity Available
Anne Arundel Veterinary Emergency Clinic —Annapolis, MD
- $20 - $26 an hour
- Weekends as needed
- Mid-level
- Cleaning
- ER
- Paid training
- Paid holidays
Quick Apply
OMC Deskside Technician (Mid-level)
Empower AI Inc. —Arlington, VA
- Full-time
- Computer Science
- Research
- Mid-level
Unclassified Help Desk Manager - Top Secret clearance
General Dynamics Information Technology —Washington, DC
- $111,155 - $150,385 a year
- 5 years
- Bachelor of Science
- English
- Paid holidays
- 401(k) matching
L1 & L2 Manager
Acuity INC —Washington, DC
- Full-time
- Windows
- Microsoft Office
- 3 years
Recreation Leader IV – Pool Manager
City of Alexandria, VA —Alexandria, VA
- $47,254.74 - $63,298.56 a year
- Weekends as needed
- Microsoft Word
- Background check
- CPR Certification

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Help Desk Technician
Astute Technology Management —Columbus, OH
Serve as the first point of contact for support, responding promptly and kindly to calls and emails, and ensuring every client feels heard and supported.
$19 - $24 an hour
Quick Apply
11h

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Mid-level Help Desk Support Technician

Chenega Defense & Aerospace Solutions -
Washington, DC

Apply Now

Job Details

Full-time
$28.05 - $38.00 an hour
9 days ago

Qualifications

Desktop computer repair
Non-technical user support
Computer operation
Network troubleshooting
Technical support via phone
Testing and evaluation
Hardware maintenance
Secret Clearance
Mid-level
Printer (troubleshooting support)
Software installation
User training (technical support)
3 years
High school diploma or GED
Firewall
On-site repair services (office equipment)
Computer hardware
Task prioritization
Desktop (troubleshooting support)
Computer management
System testing
Hardware configuration
CompTIA Network+
Desktop applications
Handling customer service requests
macOS
Desktop administration
Associate's degree
CompTIA Security+
Hardware diagnostics

Full Job Description

Overview:

Mid-level Help Desk Support Technician

Navy Yard, Washington, DC

Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer’s core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level!

As one of the newest Chenega companies, Chenega Defense & Aerospace Solutions (CDAS) was developed with the purpose of providing expert Engineering and Technical Support Services to federal customers.

The Mid-level Help Desk Support Technician provides support to distributed PC/networking environments, including installation, testing, repair, and troubleshooting for stand-alone PCs, PCs linked to networks, printers, and other computer peripherals. Support responsibilities include software installation and configuration.

Responsibilities:

Perform technical, operational, and training support to users of personal computers either by telephone or on-site for PC desktop hardware and software packages.
Install and test personal computers, printers, and other peripherals, configure the operating system, and load shrink-wrap programs and other application software programs.
Troubleshoot computer problems, perform hardware and software diagnostics, coordinate needed repairs, resolve computer system problems, including coordination between users and components of a local area network, and participate in the evaluation of system configuration and software.
Other duties as assigned.

Qualifications:

Associate degree from an accredited institution with 3+ years of experience OR
- Bachelor’s degree (preferred)
High school diploma or GED equivalent, and an additional 5+ years of experience can be substituted for a degree
CompTIA Certification A+, Network+, or Security+
Secret clearance required

Knowledge, Skills, and Abilities:

Understanding of desktops, peripherals, operating systems (Windows, macOS), and software applications.
Techniques for diagnosing and resolving hardware, software, and network issues.
Familiarity with installing and configuring PCs, printers, OS, and application software.
Basics of antivirus, firewalls, and data protection.
Ability to identify and fix hardware, software, and network issues.
Strong communication skills for helping users, both remotely and in person.
Hands-on skills to set up and configure PCs, peripherals, and software.
Analytical thinking for quick and effective issue resolution.
Ability to prioritize tasks and manage multiple support requests.
Quick learner in new technologies and systems.
Careful installation, configuration, and documentation to avoid errors.
Ability to explain technical processes in a simple, user-friendly way.
Managing multiple technical issues simultaneously without loss of quality.

How you’ll grow

At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn.

We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers.

Benefits

At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits.

Learn more about what working at Chenega MIOS can mean for you.

Chenega MIOS’s culture

Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives.

Corporate citizenship

Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.

Learn more about Chenega’s impact on the world.

Chenega MIOS News- https://chenegamios.com/news/

Tips from your Talent Acquisition Team

We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links:

Chenega MIOS web site - www.chenegamios.com

Glassdoor - https://www.glassdoor.com/Overview/Working-at-Chenega-MIOS-EI_IE369514.11,23.htm

LinkedIn - https://www.linkedin.com/company/1472684/

Facebook - https://www.facebook.com/chenegamios/

#Chenega Defense & Aerospace Solutions, LLC

Teleworking Permitted?: false Estimated Salary/Wage: USD $28.05/Hr. Up to USD $38.00/Hr.

Apply Now

Refine Your Search

mid level help desk support technician jobs in lanham, md

Mid-level Help Desk Support Technician

Mid-Level Help Desk Technician (Tier 1) - all shifts available - Active Top Secret Required

Service Desk Specialist

IT Technician

Systems Administrator - NMCI Desktop Support

Intelligence Analyst 2

Outreach SME 4

Veterinary ER Client Service Representative – Mid Shift Opportunity Available

OMC Deskside Technician (Mid-level)

Unclassified Help Desk Manager - Top Secret clearance

L1 & L2 Manager

Recreation Leader IV – Pool Manager

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