Top 952 Service manager Jobs in Lanham Md

Call Center Customer Service Representative
Thompson Creek Window Company —Lanham, MD
- $23 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid training
- Health insurance
Quick Apply
Assistant Maintenance Manager
Olive Tree Management —Halethorpe, MD
- From $55,000 a year
- Full-time
- Mechanic experience
- Dealership
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Substance Use Services Manager (LGSW/LMSW/LGPC/Substance Use License)
Us Helping Us, People Into Living, Inc. —Washington, DC
- $77,000 - $85,000 a year
- Full-time
- Background check
- Mid-level
- Outpatient
- Health insurance
- 401(k)
Quick Apply
Roofing Service Manager
Ruff Roofers Inc. —Halethorpe, MD
- $80,000 - $110,000 a year
- Full-time
- Customer service
- 5 years
- Pass drug screening
- Paid holidays
- Health insurance
Quick Apply
Manager, Diversion Services
EVERYMIND INC —Rockville, MD
- $71,000 - $83,000 a year
- Weekends as needed
- Office
- 3 years
- Ability to climb stairs
- Disability insurance
- Health insurance
People Services Manager
WPAS Inc —Capitol Heights, MD
- $95,000 - $105,000 a year
- Full-time
- Background check
- Management
- 5 years
- Health insurance
- Dental insurance
Quick Apply
9d
Service Technician/Junior Project Manager
Nu Look Home Design —Columbia, MD
- From $45,000 a year
- Full-time
- Construction site
- Mid-level
- Windows
Quick Apply
Electrical Trade Manager
F.H. Furr —Capitol Heights, MD
- $90,000 - $140,000 a year
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Disability insurance
- Health insurance
Manager of Human Resources and Office Services – Benefits Administration Office
The National Automatic Sprinkler Industry —Landover, MD
- $110,000 - $130,000 a year
- Full-time
- 5 years
- Office
- Residential
- Health insurance
- Paid time off
Quick Apply
5d
Electrical Trade Manager
F.H. Furr —Rockville, MD
- $90,000 - $140,000 a year
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Disability insurance
- Health insurance
HVAC Service Manager
Carroll Mechanical, Inc. —Columbia, MD
- $80,000 - $105,000 a year
- Weekends as needed
- Mid-level
- Office
- Residential
- Health insurance
- Dental insurance
Quick Apply
12d
Clinical Trial Service Line Manager
United Theranostics —Bethesda, MD
- Full-time
- Bachelor's degree
- Travel
- Senior level
- Health savings account
- Health insurance
Quick Apply
Diesel Service Manager
Miller Transportation Group —Jessup, MD
- $90,000 - $112,000 a year
- Urgently hiring
- 6 years
- Customer service
- Team management
- Health savings account
- Health insurance
Quick Apply
SERVICE LANE MANAGER - GM EXPERIENCE
Criswell Chevrolet GMC —Gaithersburg, MD
- $100,000 - $200,000 a year
- Full-time
- Bilingual
- Sales
- Dealership
- Health insurance
- 401(k)
Quick Apply
12d
Assistant Maintenance Supervisor
Legend Management Group —Arlington, VA
- Weekends as needed
- Mid-level
- Residential
- Ability to climb stairs
- Paid holidays
- Health insurance
Quick Apply
8d
Facilities Manager
Peraton —Linthicum, MD
- $112,000 - $179,000 a year
- Full-time
- Mid-level
- Office
- Master's degree
- Health savings account
- Paid holidays
Lead Service Technician
Grady Management Inc —Hyattsville, MD
- $26 - $28 an hour
- Weekends as needed
- Background check
- Spanish
- Computer literacy
- Paid holidays
- Disability insurance
Quick Apply
14d
HVAC Commercial Service Technician
Teksky LLC —Alexandria, VA
- $30 - $60 an hour
- Overtime
- Clean driving record
- Basic math
- Mid-level
- Paid training
- Paid holidays
Quick Apply
15h
Assistant Manager (Olney Station Full Service Bar & Restaurant)
Sardi's Chicken Inc. (Olney Station) —Olney, MD
- $50,000 - $60,000 a year
- Weekends as needed
- Bar
- Management
- Sales
- Health insurance
- Dental insurance
Quick Apply
2d
Bath Service Technician
Long Home —Savage, MD
- $22 - $23 an hour
- Full-time
- Clean driving record
- Mid-level
- Residential
- Mileage reimbursement
- Paid holidays
Quick Apply
19h

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Explore jobs in more locations

service manager jobs near lanham md

Call Center Customer Service Representative

Thompson Creek Window Company -
Lanham, MD

Quick Apply

Job Details

Full-time
$23 an hour

Benefits

Paid training
Health insurance
Dental insurance
401(k)
Paid time off
On-the-job training
Vision insurance
401(k) matching

Qualifications

High school diploma or GED

Full Job Description

Customer Experience Coordinator (CEC)

Be the voice of the customer. Drive the experience. Make an impact.

If you thrive in a fast-paced environment, enjoy helping people, and like the balance of service and sales, this role puts you right in the center of it all. As a Customer Experience Coordinator, you will be the connection point between our customers, service teams, and sales partners, ensuring every interaction is smooth, professional, and memorable.

This is more than a customer service role. It is about owning the customer journey from first contact through resolution, while identifying opportunities to enhance their experience along the way.

What You’ll Do

Customer Support & Service

Act as the main point of contact for customers throughout scheduling, service, and follow-up
Manage service requests from start to finish, including documentation, agreements, and payments
Keep customer records accurate and up to date in our CRM system
Resolve issues quickly, escalating when needed to ensure a strong customer outcome

Communication (Inbound & Outbound)

Handle inbound calls, emails, chat, and text inquiries with professionalism and urgency
Make outbound calls to confirm appointments, follow up on requests, and support ongoing projects
Identify and qualify potential leads while delivering a great customer experience
Document all interactions clearly and accurately

Collaboration & Coordination

Partner with service technicians, sales reps, and internal teams to keep projects on track
Coordinate schedules and ensure appointments are set up for success
Support Factory Representatives with clear, timely communication

Reporting & Improvement

Track service results, customer feedback, and lead activity
Identify trends and suggest ways to improve processes and customer satisfaction
Support team goals and take on additional responsibilities as needed

What You Bring

Strong communication skills with the ability to build trust quickly
Organized and detail-oriented, able to manage multiple priorities
A problem-solving mindset with the ability to stay calm under pressure
Results-driven approach with the ability to influence and guide conversations
Professionalism, accountability, and follow-through

Qualifications

High School Diploma required; Bachelor’s degree preferred
Experience in customer service, sales, or call center environment preferred
Comfortable using Microsoft Office (Word, Excel, Outlook)
Experience with CRM systems is a plus

Why Thompson Creek?

For more than 45 years, Thompson Creek has built a reputation on quality, trust, and results. Today, we are evolving into something more. A technology-enabled home improvement company focused on delivering a seamless, end-to-end customer experience.

As a family-owned business with local manufacturing, we control what matters. From product quality to customer satisfaction. That means stronger outcomes for homeowners and a more reliable, rewarding environment for our team.

Whether you are in sales, operations, technology, or corporate support, your work directly impacts the homeowner experience. You are not just part of a company. You are part of a team building something that lasts.

Headquartered in Lanham, Maryland, with our manufacturing facility in Upper Marlboro, we serve customers across the Mid-Atlantic while continuing to grow.

EOE • Drug-Free Workplace • We celebrate diversity and are committed to creating an inclusive environment for all employees.

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
On-the-job training
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

service manager jobs in lanham md

Call Center Customer Service Representative

Assistant Maintenance Manager

Substance Use Services Manager (LGSW/LMSW/LGPC/Substance Use License)

Roofing Service Manager

Manager, Diversion Services

People Services Manager

Service Technician/Junior Project Manager

Electrical Trade Manager

Manager of Human Resources and Office Services – Benefits Administration Office

Electrical Trade Manager

HVAC Service Manager

Clinical Trial Service Line Manager

Diesel Service Manager

SERVICE LANE MANAGER - GM EXPERIENCE

Assistant Maintenance Supervisor

Facilities Manager

Lead Service Technician

HVAC Commercial Service Technician

Assistant Manager (Olney Station Full Service Bar & Restaurant)

Bath Service Technician

I want to receive the latest job alert for service manager in lanham md

Related Searches

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Customer Experience Coordinator (CEC)

What You’ll Do

Customer Support & Service

Communication (Inbound & Outbound)

Collaboration & Coordination

Reporting & Improvement

What You Bring

Qualifications

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