Top 114 Customer service/data entry Jobs in Lansing, Mi

Technical Support Specialist
ESS Education —Portland, MI
- $15 - $16 an hour
- Microsoft Excel
- Office
- US work authorization
- Paid holidays
- Health insurance
Customer Service Representative - Remote
NeoPollard Interactive —Lansing, MI
- Remote
- Windows
- High school diploma or GED
- Travel
- Profit sharing
- Paid parental leave
Quick Apply
Community Re-Entry Assistant - Part-Time
Ingham County —Mason, MI
- $20.50 an hour
- Part-time
- Computer literacy
- HIPAA
- High school diploma or GED
14h
Imaging Assistant
McLaren Health Care —Lansing, MI
- Full-time
- Surgery
- Hospital
- High school diploma or GED
Front Desk and Development Coordinator
Women's Center of Greater Lansing —Lansing, MI
- $20 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Office
Quick Apply
11d
Quality Inspector
STRATOSPHERE QUALITY —Lansing, MI
- $17.27 an hour
- Full-time
- No experience needed
- Entry level
- Under 1 year
- Paid training
- Paid time off
Quick Apply
4d
Eligibility Consultant
CVS Health —East Lansing, MI
- $17.00 - $31.30 an hour
- Full-time
- Microsoft Word
- HIPAA
- Research
- Health insurance
- Dental insurance
Office Assistant
Krause, Bangs & Associates, PC. —East Lansing, MI
- $20 - $25 an hour
- Part-time
- Writing skills
- Basic math
- Administrative experience
Quick Apply
Registrar
McLaren Health Care —Lansing, MI
- Full-time
- Surgery
- Hospital
- Customer service
Customer Service/Eligibility Coordinator
TIC Midwest, LLC —Lansing, MI
- From $20 an hour
- Full-time
- Microsoft Excel
- Writing skills
- English
- AD&D insurance
- Disability insurance
Quick Apply
High School Clerk (Substitute Coordination & Registrar Support)
Okemos Public Schools —Okemos, MI
- $15.24 - $19.61 an hour
- Full-time
- School experience
- High school
- Word processing
20h
Call Center Agent
Alpha Solutions Management —Okemos, MI
- From $15 an hour
- Part-time
- Analysis skills
- In-person
- Communication skills
- Flexible schedule
Quick Apply
5d
Receptionist
Waverly Chiropractic Center —Lansing, MI
- $13.73 - $15.00 an hour
- Part-time
- Microsoft Excel
- Inventory management
- No experience needed
- Flexible schedule
Quick Apply
10d
Departmental Analyst (Trainee) 9 - P11 (Aircraft and UAS Registration Program Analyst)
State of Michigan —Lansing, MI
- $25.85 - $40.51 an hour
- Full-time
- High school
- Pass drug screening
- High school diploma or GED
- Paid parental leave
- Health savings account
10d
Dispensary Associate-Full Time
Ascend Wellness —East Lansing, MI
- From $15 an hour
- Weekends as needed
- Computer literacy
- Merchandising
- High school diploma or GED
- Paid time off
- Flexible schedule
Quick Apply
Part-Time Dispensary Associate
Ascend Wellness —East Lansing, MI
- From $15 an hour
- Part-time
- Computer literacy
- Merchandising
- High school diploma or GED
- Employee discount
- Flexible schedule
Quick Apply
Coordinator Office
McLaren Health Care —Lansing, MI
- Full-time
- Surgery
- Mid-level
- Office
Patient Registration Coordinator
Behavioral Health Group —Lansing, MI
- $18 - $19 an hour
- No nights
- Addiction Medicine
- Word processing
- Computer literacy
- Paid holidays
- Health insurance
Quick Apply
3d
Part-Time Service/Install Scheduler & Office Assistant
Blue Wolf Concepts —Mason, MI
- $16 - $17 an hour
- Part-time
- Office
- Administrative experience
- High school diploma or GED
Quick Apply
9d
Receptionist
Mid-Michigan Podiatry —East Lansing, MI
- $14 - $15 an hour
- Part-time
- Microsoft Outlook
- Computer literacy
- Administrative experience
Quick Apply
1d

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customer service/data entry jobs near lansing, mi

Technical Support Specialist

ESS Education -
Portland, MI

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Job Details

$15 - $16 an hour

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Flexible schedule

Qualifications

Live chat
Training program design for professional development
Report writing
Microsoft Excel
Email customer support
Technical support via phone
Texting/chatbox tools
Triage
Word embeddings
Incident Escalation
User training (technical support)
Managing clients in a customer support role
Internal employee customer service
Task prioritization
Customer engagement
Developing new training programs
Productivity software
Technical support via email
Course design
Customer information system software
Escalation handling
Communication skills
Technical Proficiency
Entry level
Quality data entry
Ticketing system technical support
Client interaction via phone calls
Customer data entry

Full Job Description

At ESS our motto is, “Every day counts!” We take opportunities every day to grow and better our company as well as our employees.

OVERVIEW: We are seeking Tier 1 Support Specialists in our Portland, MI Midwest Regional office. The successful candidate will be responsible for providing exceptional service, telephone, chat and email support to our partnering school districts and our employees assigned to those districts. The rapid growth and expansion of our business is causing a need for a new generation of Support Specialists to provide world-class services to our clients.

ESSENTIAL DUTES & RESPONSIBILITIES:

Answer incoming calls, support emails, and live chats with professionalism; triage client and employee inquiries with minimal supervision to provide solutions, escalate to Tier 2, or pass to correct department in a timely manner.
Updating and manipulating data in willSub®.
Manage inbound feature requests, identify business needs and support.
Demonstrate functional skill to take ownership, troubleshoot and resolve low level support requests in a single customer interaction to maximize customer experience in an organized and efficient manner.
Escalate complex support requests to Tier 2, to ensure timely resolution.
Compiling reports for designated client contacts.
Manage support tickets proficiently by assessing ticket priority and escalating as necessary through proper channels.
Deliver informal training to customers and fellow employees.
Assist in the design and development of curriculums & training modules/courses.

QUALIFICATIONS:

A minimum of 1-year customer service, software support or high-volume call center experience preferred
Excellent oral and written communication, interpersonal and teamwork skills
Ability to thrive in a fast-paced, rapidly changing environment
Demonstrate a high level of accuracy in data entry
Proficiency in Microsoft Office Word and Excel
Strong interpersonal skills and the ability to work individually and in a team environment
Ability to multi-task and perform effectively under pressure
Ability to prioritize and organize workflow
Must be a self-starter and seek understanding of our systems, as well as any new features or updates as they are released
Ability to work in a fast-paced setting with attention to detail and follow-up

ESS ADVANTAGES:

Health insurance (medical, dental, vision, life, and disability)
401(k)
Nine paid holidays
PTO

About ESS & Employment Information

ESS specializes in placing qualified K–12 personnel in daily, long-term, and permanent school district positions, including substitute teachers, aides, and other school support staff. With more than 900 school district partners nationwide, ESS supports over 5.5 million students each day. Since 2000, ESS has helped improve student achievement while providing meaningful opportunities for passionate educators through flexible schedules, comprehensive training, benefits, and ongoing professional development. Learn more at ESS.com.

Physical Requirements & Work Environment: Physical requirements may vary by assignment and location and may include sitting, standing, walking, and regular use of hands and arms. Close vision may be required for computer and detail-oriented work. Work is typically performed in a moderate-noise environment, such as an office or school setting.

Equal Opportunity & Employment Eligibility: ESS is committed to fostering a diverse, inclusive, and respectful workplace where all employees can succeed. ESS is an Equal Opportunity Employer and E-Verify employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, protected veteran status, or any other status protected by applicable federal, state, or local law. ESS does not participate in the Optional Practical Training (OPT) or STEM OPT extension programs and is unable to employ individuals whose work authorization is based solely on OPT or STEM OPT.

#INDCORP

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Refine Your Search

customer service/data entry jobs in lansing, mi

Technical Support Specialist

Customer Service Representative - Remote

Community Re-Entry Assistant - Part-Time

Imaging Assistant

Front Desk and Development Coordinator

Quality Inspector

Eligibility Consultant

Office Assistant

Registrar

Customer Service/Eligibility Coordinator

High School Clerk (Substitute Coordination & Registrar Support)

Call Center Agent

Receptionist

Departmental Analyst (Trainee) 9 - P11 (Aircraft and UAS Registration Program Analyst)

Dispensary Associate-Full Time

Part-Time Dispensary Associate

Coordinator Office

Patient Registration Coordinator

Part-Time Service/Install Scheduler & Office Assistant

Receptionist

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