Top 14 Customer service clerk Jobs in Lansing, Mi

Front Desk Agent-2nd/3rd shift ***Weekends Required***
CP Lansing - Red Cedar LLC —Lansing, MI
- $16.00 - $17.50 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
- Health insurance
- Dental insurance
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Front Desk Staff
Pins & Pints —East Lansing, MI
- $14 - $15 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Flexible schedule
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9d
Night Auditor/Front Desk Clerk
COP Lansing LLC —East Lansing, MI
- Part-time
- Hotel
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Customer Care Associate
Bluebird Fiber —Lansing, MI
- Full-time
- Office
- High school diploma or GED
- Conflict management
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3d
Pharmacy Customer Service Associate
Walgreens —Lansing, MI
- $16 - $18 an hour
- Part-time
- Computer literacy
- Basic math
- Maintenance
- Continuing education credits
- Health insurance
Student Employee - StarZone
Lansing Community College —Lansing, MI
- From $16.30 an hour
- Part-time
- High school diploma or GED
- University
- Criminal background check
- Flexible schedule
Membership & Front Desk Clerk (Westside YMCA)
YMCA of Metropolitan Lansing —Lansing, MI
- $13.73 an hour
- Part-time
- Background check
- 18 years or older
- Computer literacy
- Employee discount
- Flexible schedule
Quick Apply
4d
Front Desk Agent
Holiday Inn Express —Charlotte, MI
- $14 - $15 an hour
- Part-time
- Bilingual
- Microsoft Outlook
- Computer literacy
- Employee discount
Quick Apply
5d

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Front Desk Agent-2nd/3rd shift Weekends Required

CP Lansing - Red Cedar LLC
Lansing, MI

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Job Details

Full-time
$16.00 - $17.50 an hour

Benefits

Health insurance
Dental insurance
401(k)
Tuition reimbursement
Vision insurance
Opportunities for advancement
Life insurance

Qualifications

Visitor query response
Hotel and accommodations payment processing
Hotel policy compliance
Greeting customers
Answering guest questions
High school diploma or GED
Phone customer support
Cash register operations
Internal employee customer service
Mail management
Customer engagement
Hotel emergency procedures
Mail processing
Hotel and accommodations guest complaints handling
Hotel safety procedures
Entry level

Full Job Description

Front Desk & Guest Care Associate
Pay Range: $16–$17.50/hour

Do you love connecting with people and creating memorable experiences? At Concord Hospitality, our Front Desk team is the heartbeat of the hotel — the first to welcome guests and the last to leave a lasting impression. If you’re proactive, friendly, and thrive in a role where no two days are the same, this is the opportunity for you!

We’re looking for individuals with a passion for hospitality, a natural ability to engage with others, and a strong sense of responsibility. In return, you’ll join a company culture that values respect, teamwork, and fun.

What You’ll Do

As a Front Desk or Guest Services Clerk, you’ll be the face of the hotel, ensuring every guest feels cared for:

Greet and assist guests with efficiency, warmth, and professionalism.
Maintain the highest level of service and hospitality throughout each interaction.
Resolve guest concerns quickly and ensure complete satisfaction.
Accurately post charges, handle payments, and follow all cash-handling procedures.
Manage guest mail and messages with professionalism and discretion.
Stay knowledgeable about our hotel brand, programs, and special offers.
Communicate guest needs and feedback clearly to other departments and management.
Answer calls, assist lobby visitors, and support team members promptly.
Know and follow all hotel safety and emergency procedures.

Why You’ll Love Working with Us

Competitive Pay: $16–$17.50/hour.
Comprehensive Benefits (for full-time associates): medical, dental, vision, life insurance, disability options, 401K, tuition assistance, and discounted hotel stays.
Career Growth: Ongoing training, development programs, and advancement opportunities.
Positive Culture: Our five Cornerstones — Quality, Integrity, Community, Profitability, and Fun — are the foundation of everything we do.
Associate First Environment: At Concord, you’re not just an employee — you’re valued, supported, and part of a team that cares.
Engagement & Recognition: We celebrate wins, foster teamwork, and make sure work is rewarding (and fun!).

Why Concord?

At Concord Hospitality, we know our associates are our greatest strength. We pride ourselves on cultivating an environment where you can do meaningful work, grow your career, and enjoy coming to work every day.

If you take pride in delivering exceptional service, enjoy being part of a supportive team, and want to grow in the hospitality industry, we’d love to hear from you! Apply today.

We are proud to be an Equal Opportunity Employer (M/F/D/V) and maintain a drug-free workplace.

Education

Preferred

High School or better

Behaviors

Required

Team Player: Works well as a member of a group
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Enthusiastic: Shows intense and eager enjoyment and interest

Motivations

Required

Self-Starter: Inspired to perform without outside help
Growth Opportunities: Inspired to perform well by the chance to take on more responsibility

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

customer service clerk jobs in lansing, mi

Front Desk Agent-2nd/3rd shift Weekends Required

Front Desk Staff

Night Auditor/Front Desk Clerk

Customer Care Associate

Pharmacy Customer Service Associate

Student Employee - StarZone

Membership & Front Desk Clerk (Westside YMCA)

Front Desk Agent

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