Top 332 Director of customer service Jobs in Lansing, Mi

EVS Assistant Director
Xanitos Inc —Lansing, MI
- Hospital
- Inventory management
- Customer service
- Wellness program
- Paid jury duty
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11d
Director of Events
Michigan Veterinary Medical Association —Okemos, MI
- $65,000 - $85,000 a year
- Weekends as needed
- Microsoft Word
- Background check
- Hospitality
- Paid holidays
- Disability insurance
Quick Apply
12d
Wellness Director
StoryPoint —East Lansing, MI
- Weekends as needed
- Mid-level
- Travel
- Leadership
- Health savings account
- Health insurance
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2d
State Administrative Manager 16 - Deputy Director of Communications
State of Michigan —Lansing, MI
- $107,029 - $149,448 a year
- Full-time
- Hybrid work
- Management
- Pass drug screening
- Bachelor's degree
- Paid parental leave
- Health savings account
4d
Assistant Director - State Administrative Manager 15
State of Michigan —Lansing, MI
- $46.39 - $66.73 an hour
- Full-time
- Management
- Teaching Certification
- Office
- Paid parental leave
- Health savings account
Customer Service Representative 9 (Lead Worker) / ITB / CJIC / APMU / Help Desk
State of Michigan —Dimondale, MI
- $24.49 - $32.19 an hour
- High school
- Pass drug screening
- Office
- Paid parental leave
- Health savings account
Director of Human Resources
Okemos Public Schools —Okemos, MI
- $125,000 - $145,000 a year
- Full-time
- School experience
- Writing skills
- Office
- Dental insurance
5d
FT Admin - Director of Enterprise Systems
Lansing Community College —Lansing, MI
- $100,000 - $120,000 a year
- Full-time
- Customer service
- 5 years
- Master's degree
- Flexible schedule
Director, Asset Services
Cushman & Wakefield —East Lansing, MI
- $136,000 - $160,000 a year
- Full-time
- 5 years
- Office
- Ability to climb stairs
- Health savings account
- Disability insurance
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Director of Operations
Fresenius Medical Care —Lansing, MI
- Full-time
- Customer service
- 3 years
- Clinic
1d
FT Admin - Director of Facilities and Capital Development
Lansing Community College —Lansing, MI
- $95,000 - $115,000 a year
- Full-time
- Engineering
- Supervising experience
- University
- Flexible schedule
Senior Living Director
Vista Springs Timber Ridge Village —East Lansing, MI
- $80,000 a year
- Full-time
- Mentoring
- Recruiting
- Senior level
Quick Apply
Director, Preschool Instruction
Ingham Intermediate School District —Mason, MI
- $114,270 - $142,880 a year
- 8 hour shift
- 3 years
- Master's degree
- Senior level
- Disability insurance
- Health insurance
Quick Apply
Program Manager, Customer Care Services
ICF —Lansing, MI
- $98,614 - $167,644 a year
- Full-time
- Hybrid work
- Microsoft Word
- Background check
- Microsoft Excel
- Travel reimbursement
- Employee stock purchase plan
Director Clinic Operations - Lansing Market
McLaren Health Care —Lansing, MI
- Full-time
- Surgery
- Sales
- Research
Director, Supplier Performance & Relationship Management
Cushman & Wakefield —East Lansing, MI
- $131,750 - $155,000 a year
- Full-time
- 5 years
- Master's degree
- Organizational skills
- Health savings account
- Disability insurance
Quick Apply
Director - Sales Midwest
Holman —Lansing, MI
- $194,740 - $301,850 a year
- Full-time
- Microsoft Outlook
- Master's degree
- Bachelor's degree
- Paid jury duty
- Health savings account
Quick Apply
Director of Learning Design and Practice (PK-12)
Lansing School District —Lansing, MI
- $107,234.00 - $116,326.32 a year
- Multiple hires
- School experience
- Classroom
- Ability to walk for extended periods
Quick Apply
Customer Success Manager
Nortek Air Solutions, LLC —Lansing, MI
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- Business
- Disability insurance
- Health insurance
Quick Apply
Director, Consult Partner - State Local Education (SLED), Michigan/Indiana
Kyndryl —Lansing, MI
- $185,760 - $401,160 a year
- Full-time
- Remote
- School experience
- HIPAA
- Senior level
- Health insurance
- Dental insurance

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EVS Assistant Director

Xanitos Inc -
Lansing, MI

Quick Apply

Job Details

11 days ago

Benefits

Wellness program
Paid jury duty
Commuter assistance
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
Employee discount

Qualifications

Customer communication
Customer service
Team leadership
High school diploma or GED
Union relations
Contracts
Healthcare team management

Full Job Description

Xanitos is seeking a 2nd Shift EVS Assistant Director in Lansing, MI

As an Assistant Director, you will be responsible for overseeing the operational needs of the EVS Department. Coordinate the tasks of the subordinate supervisory staff. Assure that staff is trained in accordance with The Joint Commission guidelines. Schedule staff to meet the needs of the facility doing so in line with budgetary constraints. In the absence of the Unit Director act as the administrative liaison between key client contacts and the departments.

What we look for in an EVS Assistant Director:

Strong leadership skills and experience leading and managing a team
Customer service minded individuals
Strong communication skills

Required Skill(s):

EVS Healthcare
Union Experience

Responsibilities:

Establish and annually review standards and work procedures for all EVS staff in accordance with established policies and practices of the facility.
Plan work schedules, hours, areas of work and job duties to ensure adequate EVS services are rendered to all areas. Interview, select, hire, evaluate and recommend termination of facility EVS personnel in accordance with facility standards. Orientate, train (develop) and supervise of all supervisory/EVS staff under span of control.
Regularly inspect and evaluate physical condition of facility; recommend painting, repairs and furnishings.
Provide monthly administrative progress reports relative to short-term accomplishments, future short-term plans and staff education/training.
Supervise the relocation and storage of all furnishings and equipment as well as the relocation of space to improve the sanitation and appearance of the facility.
Report unsafe conditions and conduct research to improve EVS technology.
Conduct regular staff meetings and communicate with members of other departments to coordinate EVS activities. May serve on facility-wide committee.
Schedule major project work, assuring that adequate staff and supplies are available to perform said tasks.
Conduct regular inventory of EVS supplies and order same, keeping costs in line with approved budgetary amounts. Maintain and establish and annually review standards and work procedures for all EVS staff in accordance with established policies and practices of the facility.
Coordinate all outside services relative to the EVS department (i.e. Pest Control, Window Cleaning, Medical Waste, Solid Waste, Document Destruction and Recycling program
Discipline associates when necessary according to progressive disciplinary guidelines.
Prepare associate disciplinary and variance reports and conduct follow-up investigation as needed, reporting findings to the Department Director. Prepare disciplinary action notices and conduct follow-up as required.
Maintain an environment that is in sanitary, attractive and orderly condition.
Demonstrate and promote Xanitos’ culture, values, and management philosophy.
Demonstrate quality leadership in meeting performance plans.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Employees in Healthcare are required to be fully vaccinated against COVID-19 as a term and condition of employment at Xanitos, absent a legally required Medical or Religious exception, and are required to report their vaccination status and upload proof of vaccination via a secure online portal.
Ability to communicate effectively in written format and oral presentations.
Ability to multi-task and establish priorities.
Ability to maintain organization in a changing environment.
Exhibit initiative, responsibility, flexibility and leadership.
Possess a thorough knowledge of contract administration and office procedures.
Ability to use working knowledge of working environment to meet established goals and objectives.
Demonstrated progressive growth in the field of health care EVS facility maintenance.

Education:

Four year college degree or equivalent work experience.
High school diploma, GED or Equivalent Required
Two to four years supervisory experience in EVS or service-related field with high customer/client contact required.

Xanitos understands the importance of you, your family’s health and well-being, and your financial future. With that in mind, we take pride in the variety of benefit plans that are available for our employees. Please note, plans vary by location and are subject to eligibility and work hour requirements in accordance with company policy and state laws. Plans may include:

Medical
Dental
Vision
Life, Accident, and Disability Insurance
401K Retirement Plans
Employee Assistance Program (EAP)
Employee Wellness Program
Commuter Benefits
Shoes for Crews Reimbursement
Paid Time off including Vacation, Sick, Holidays, Elective Holidays, Bereavement, Parental Bonding, Volunteer Day, and Jury Duty.
Employee Discounts to Theme Parks, Theaters, Sporting Events, Movies, and More.

Xanitos, Inc. Is a management company that provides hospital housekeeping, patient transport, central laundries services, and patient observation services. It is differentiated by its patented XRO System for cleaning patient rooms, its outstanding operations management team, and by being a private company whose priority is giving top-quality service. The results are evident; at the hospitals it serves, Xanitos has improved the cleaning quality, increased HCAHPS scores, reduced the risk of HAIs, lowered bed turnaround time, and significantly reduced costs.

Education

Required

High School Diploma, GED or equivalent or better

Preferred

Bachelors or better in Business Administration or related field

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

director of customer service jobs in lansing, mi

EVS Assistant Director

Director of Events

Wellness Director

State Administrative Manager 16 - Deputy Director of Communications

Assistant Director - State Administrative Manager 15

Customer Service Representative 9 (Lead Worker) / ITB / CJIC / APMU / Help Desk

Director of Human Resources

FT Admin - Director of Enterprise Systems

Director, Asset Services

Director of Operations

FT Admin - Director of Facilities and Capital Development

Senior Living Director

Director, Preschool Instruction

Program Manager, Customer Care Services

Director Clinic Operations - Lansing Market

Director, Supplier Performance & Relationship Management

Director - Sales Midwest

Director of Learning Design and Practice (PK-12)

Customer Success Manager

Director, Consult Partner - State Local Education (SLED), Michigan/Indiana

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Xanitos is seeking a 2nd Shift EVS Assistant Director in Lansing, MI

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