Top 730 Guest services Jobs in Lansing, Mi

Hotel Front Desk Clerk
Clarion Pointe East Lansing —East Lansing, MI
- $15 - $16 an hour
- Extended hours
- Customer service
- Computer literacy
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Guest Service Agent
Hilton Garden Inn Lansing West —Lansing, MI
- Part-time
- Hotel
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
10d
Server
Olga's Kitchen —Lansing, MI
- Full-time
- Serving
- Writing skills
- Basic math
- Paid time off
- Flexible schedule
Quick Apply
Receptionist
StoryPoint —East Lansing, MI
- $18 an hour
- Part-time
- Travel
- 1 year
- Ability to lift 25 pounds
- Health insurance
- Dental insurance
Quick Apply
6d
Front Desk Agent-2nd/3rd shift ***Weekends Required***
CP Lansing - Red Cedar LLC —Lansing, MI
- $16.00 - $17.50 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Hampton Inn Lansing —Lansing, MI
- $15 an hour
- Ability to walk for extended periods
- Hotel
- US work authorization
- Wellness program
- Commuter assistance
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Host
Art & Jake's Sports Bar & Grill —Lansing, MI
- $13.75 - $16.00 an hour
- Part-time
- Bar
- Organizational skills
- Restaurant
- Paid training
- Disability insurance
Quick Apply
Receptionist
McLaren Health Care —Lansing, MI
- Full-time
- Surgery
- Office
- High school diploma or GED
Doubletree Lansing - Front Desk Agent
Aimbridge Hospitality —Lansing, MI
- Full-time
- Hotel
- High school diploma or GED
- Entry level
- AD&D insurance
- Disability insurance
Crew Member
Sky Zone —Lansing, MI
- $14 - $15 an hour
- Part-time
- Ability to sit for extended periods
- 16+ years old
- Ability to stand for extended periods
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Night Audit- 3rd SHIFT OPPORTUNITY-Weekends Required
CP Lansing - Red Cedar LLC —Lansing, MI
- $17.25 - $17.50 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Sales Associate - Spirit
Spirit Halloween —Lansing, MI
- $13.73 - $13.98 an hour
- Seasonal
- Merchandising
- Ability to lift 50 pounds
- Cleaning
- Paid sick time
Part Time Receptionist
Vista Springs Timber Ridge Village —East Lansing, MI
- Part-time
- English
- Travel
- 16+ years old
- Disability insurance
- Health insurance
Quick Apply
Specialty Sales Team Leader
Target —Lansing, MI
- $22.25 - $37.80 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- Mid-level
- Paid holidays
- Disability insurance
4d
Administrative Assistant
Michigan Virtual —Lansing, MI
- $19.15 - $21.12 an hour
- Part-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Office
Quick Apply
4d
Guest Experience Lead | Eastwood Towne Center
Lululemon —East Lansing, MI
- $21.50 - $24.74 an hour
- Weekends as needed
- Mid-level
- High school diploma or GED
- Travel
- Health insurance
- Dental insurance
Part-Time Educator | Eastwood Towne Center
Lululemon —Lansing, MI
- $18.00 - $22.71 an hour
- Weekends as needed
- 18 years or older
- High school diploma or GED
- Travel
- Health insurance
- Dental insurance
Guest Advisor - LIV Lansing - PT
Common Citizen —Lansing, MI
- From $16 an hour
- Part-time
- 21 years or older
- Data entry
- Ability to stand for extended periods
Host
Olga's Kitchen —Lansing, MI
- Full-time
- Serving
- Writing skills
- Basic math
- Paid time off
- Flexible schedule
Quick Apply
2nd shift Front Desk - Hotel
Spring Hill Suites —East Lansing, MI
- $15 - $16 an hour
- Part-time
- Fair chance
- In-person
- Communication skills
- Paid time off
- Employee discount
Quick Apply
4d

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Hotel Front Desk Clerk

Clarion Pointe East Lansing
East Lansing, MI

Quick Apply

Job Details

Part-time | Full-time
$15 - $16 an hour

Benefits

Health insurance
Dental insurance
401(k)
Parental leave
Vision insurance
Employee discount
Flexible schedule

Qualifications

Computer operation
Active listening
Customer service
Attention to detail
Organizational skills
Front desk
Receptionist experience within hospitality industry
Typing
Hotel experience

Full Job Description

This jobs includes:

Weekly Pay and Nation-Wide Employee Discounts at Radisson and Choice hotels.

The new Clarion Pointe Hotel in East Lansing is looking to hire a front desk clerk for our hotel!

A front desk is responsible for the attending to guest needs, checking in and checkout out guests, maintaining and understanding housekeeping room status, and taking and receiving reservation inquiries.

There is room to grow within the company!

Experience:

Other duties may be assigned.
Review arrivals nothing special requests, blocking rooms as needed.
Check in and out hotel guests in a confident, professional and friendly manner.
Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information.
Manage online and phone reservations
Complete all items in appropriate (AM, PM, Overnight) checklist by end of shift.
Work well under pressure, dealing with many arrivals and departures within a short period of time.
Able to accommodate a flexible schedule that may include any shift, weekends and/or holidays
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to clients ‘complaints in a timely and professional manner
Communicate with our housekeeping staff to ensure all rooms are clean. Communicate with other departments in a friendly and professional manner
Accurately communicate with other shifts regarding issues arising from day to day operations
Confirm group reservations and arrange personalized services
Follow set policies at all times
Be aware of local attractions and restaurants and make recommendations to guests
Reliable transportation

Knowledge, Skills, and Abilities:

Excellent customer service skills
Excellent communication skills
Strong problem solving and listening skills.
Self-motivated with excellent organizational skills and attention to detail.
Ability to handle and maintain confidential information.
Ability to multi-task several activities and duties simultaneously.
Ability to function and act independently.
Ability to work well with people, in a team environment, and to communicate effectively both written or oral.
Ability to work a flexible schedule including extended hours, weekends, and holidays.
Possess basic computer and typing skills.
Register guests and assigns rooms.
Welcomes guests with a smile and positive attitude
Guest-related problem solving within scope of authority.
Use suggestive selling techniques to sell rooms/up sell and to promote other services of the hotel.
Coordinate room status updates with the housekeeping department by notification housekeeping of all checkouts, late checkouts, early check-ins, special requests, and day use rooms.
Report any unusual occurrences or requests to the manager
Maintain the cleanliness and neatness of the front desk area
Other Requirements
Require strong organizational skills.
Able to be on your feet for long periods of time.
Must meet grooming standards.

Job Types: Full-time, Part-time

Pay: $15.00 - $16.00 per hour

Benefits:

401(k)
Dental insurance
Employee discount
Flexible schedule
Health insurance
Parental leave
Vision insurance

Experience:

Typing: 1 year (Preferred)
Customer service: 1 year (Required)
Organizational skills: 1 year (Required)
Hotel experience: 1 year (Required)
Front desk: 1 year (Required)

Work Location: In person

Quick Apply

Refine Your Search

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Specialty Sales Team Leader

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Guest Experience Lead | Eastwood Towne Center

Part-Time Educator | Eastwood Towne Center

Guest Advisor - LIV Lansing - PT

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2nd shift Front Desk - Hotel

I want to receive the latest job alert for guest services in lansing, mi

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