Top 4 Hotel front office manager Jobs in Lansing, Mi

Front Desk Agent
Pyramid Hotel Group —Lansing, MI
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
4d
Night Auditor
Hilton Garden Inn Lansing —Lansing, MI
- Overnight shift
- Hotel
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Join our Team as a Part-time Guest Services Agent
Crowne Plaza Lansing —Lansing, MI
- Part-time
- Writing skills
- Hotel
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
11d

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Front Desk Agent
Pyramid Hotel Group —Lansing, MI
While checking in, registering guests, the Front Desk Agent is a source of knowledge for the guest for everything about the hotel, its amenities, and the local…
4d
Join our Team as a Part-time Guest Services Agent
Crowne Plaza Lansing —Lansing, MI
Answer and process all guest calls, messages, requests, questions or concerns in a prompt and courteous manner. Record guest preferences in the system.
Quick Apply
11d

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Assistant Hotel Front Office Manager- Hilton at Easton
Hilton Columbus at Easton —Columbus, OH
Review V.I.P. reservations, amenity orders, and resumes for incoming and in-house guests. Maintain guest standards for service by: anticipating guests’ needs,…
$50,000 - $60,000 a year
Quick Apply
3d
General Manager
Holiday Inn Express and Suites —Springfield, OH
Supervise work at all levels (front desk, kitchen staff, housekeeping, maintenance etc.) and set clear objectives. Provide a unique guest experience.
$65,000 - $70,000 a year
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hotel front office manager jobs near lansing, mi

Front Desk Agent

Pyramid Hotel Group -
Lansing, MI

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Job Details

Part-time
4 days ago

Qualifications

Customer communication

Full Job Description

Location: Lansing, Michigan, 48910

Job Type: Part time

Category: Rooms

Job ID: R0065147

widget: Regular

Candlewood Suites East Lansing

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property:

Pyramid Hotel Group is the manager of this Candlewood Suites Hotel owned by Michigan State University. The 128-suite hotel is attached to MSU's state-of-the-art 96,000-square-foot Executive Education Center, overlooking the MSU-owned 18-hole championship golf course. Hotel guests also have access to the adjacent University Club dining facilities, health club, day care and recreational facilities.

What you will have an opportunity to do:

We are looking for a highly motivated individuals to join our Front Desk team. The ideal candidate uses their engaging personality to create a memorable first impression for our guests. While checking in, registering guests, the Front Desk Agent is a source of knowledge for the guest for everything about the hotel, its amenities, and the local area.

If you enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.

Your Role:

Help guests discover their “Wanderlust” experience
Provide exceptional customer service by being engaging and taking sincere interest
Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established.
Help to resolve problems and “WOW” guests through recovery when things aren’t quite right
Promote and sell special hotel programs.
Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information.
Be knowledgeable of all emergency procedures and policies.
Maintain house bank.
Communicate all pertinent information to manager on duty.
Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds.
Assist other departments as needed.

What are we looking for?

Qualifications:

High school diploma or equivalent.
A strong desire to make an impact on other people
An outgoing and engaging personality
Computer skills
Excellent verbal and written communication skills
Ability to work in a fast-paced setting
Ability to stand for the duration of the shift
Must be available to work various shifts including weekends and holidays

Compensation:

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Apply Now

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hotel front office manager jobs in lansing, mi

Front Desk Agent

Night Auditor

Join our Team as a Part-time Guest Services Agent

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Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

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