Top 281 Insurance Jobs in Lansing, Mi

Client Service Advocate
Jackson National Life Insurance Company —Lansing, MI
- $22.10 an hour
- Full-time
- High school diploma or GED
- Computer skills
- 1 year
- Paid holidays
- 401(k)
12d
Health Insurance Agent
Medical Mutual of Ohio —Michigan
- $85,000 - $240,000 a year
- Contract
- Remote
- Sales
- HIPAA
- Entry level
- Dental insurance
Government Programs Claims Analyst - Metrics and Monitoring
Delta Dental of Michigan —Okemos, MI
- Full-time
- Hybrid work
- Mid-level
- 3 years
- Finance
- Dental insurance
- Opportunities for advancement
Licensed Sales Professional (LSP) - MI
Allstate —Michigan
- $36,000 - $100,000 a year
- Full-time
- In-person
- Communication skills
- Entry level
Financial Advisor- Full Training & Development Program
Northwestern Mutual —East Lansing, MI
- $80,000 - $150,000 a year
- Full-time
- Background check
- Sales
- Bachelor of Science
- Paid training
- Health savings account
Quick Apply
14d
Account Manager - State Farm Agent Team Member
Alex Shattuck State Farm —DeWitt, MI
- $65,000 - $85,000 a year
- Full-time
- 11+ years
- Mid-level
- Office
- Health insurance
- 401(k)
Claims Expediter
Auto-Owners Insurance Company —Lansing, MI
- Full-time
- High school diploma or GED
- US work authorization
- Data entry
- Paid holidays
- Paid time off
Quick Apply
Government Programs Professional Review Claims Specialist
Delta Dental of Michigan —Okemos, MI
- Full-time
- Remote
- Word processing
- Research
- Mid-level
- Dental insurance
- Opportunities for advancement
14h
Auto Damage Adjuster (Field)
GEICO —Lansing, MI
- $32.05 - $49.86 an hour
- Full-time
- Customer service
- Writing skills
- Mid-level
6d
Remote Outbound Sales Representative - Mid Michigan
Evergreen Agency Talent —Lansing, MI
- $55,000 - $70,000 a year
- Part-time
- Hybrid work
- Communication skills
- Entry level
- Work from home
- Opportunities for advancement
Quick Apply
Commercial Support Specialist - Specialty
Michigan Millers Mutual Insurance Company —Lansing, MI
- $19.72 - $23.66 an hour
- Full-time
- Research
- High school diploma or GED
- US work authorization
- Wellness program
- Paid parental leave
Quick Apply
6d
Claim Support Specialist
Comprehensive Risk Services, LLC —Williamston, MI
- $40,000 - $50,000 a year
- Full-time
- Microsoft Outlook
- Computer literacy
- Office
- Health insurance
- Dental insurance
Quick Apply
9h
Claims Analyst - REMOTE
Ryder System —Lansing, MI
- $90,000 - $100,000 a year
- Full-time
- Remote
- Bachelor's degree
- Experience equivalent to degree accepted
- Senior level
- Disability insurance
- Health insurance
Insurance Account Position - State Farm Agent Team Member
Ridge Tefft - State Farm Agent —East Lansing, MI
- $45,000 - $120,000 a year
- Full-time
- Hybrid work
- Office
- Communication skills
- Marketing
- Paid time off
- Work from home
Quick Apply
Farm Bureau Insurance Representative
Central Bay Thumb Partnership —Haslett, MI
- $50,000 - $75,000 a year
- Full-time
- No experience needed
- Office
- Communication skills
- Opportunities for advancement
Quick Apply
Operations Associate I
Jackson National Life Insurance Company —Lansing, MI
- $20.60 an hour
- Full-time
- High school diploma or GED
- Typing
- Communication skills
- Paid holidays
- 401(k)
13d
Customer Support Specialist I
Vertafore —East Lansing, MI
- $17.50 an hour
- Full-time
- Hybrid work
- Computer literacy
- No experience needed
- Microsoft Office
- Commuter assistance
- Health savings account
Quick Apply
9h
Account Representative - State Farm Agent Team Member
Al Shattuck - State Farm Agent —DeWitt, MI
- $65,000 - $85,000 a year
- Full-time
- Hybrid work
- 11+ years
- Entry level
- Health insurance
- 401(k)
Quick Apply
Surety Bonds Processor
Auto-Owners Insurance Company —Lansing, MI
- Full-time
- High school diploma or GED
- US work authorization
- Typing
- Paid holidays
- Paid time off
Quick Apply
Claims Representative - Auto
SET SEG —East Lansing, MI
- Full-time
- Microsoft Excel
- Mid-level
- Office
- Paid parental leave
- Health insurance
Quick Apply

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insurance jobs near lansing, mi

Client Service Advocate

Jackson National Life Insurance Company -
Lansing, MI

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Job Details

Full-time
$22.10 an hour
12 days ago

Benefits

Paid holidays
401(k)
Paid time off

Qualifications

Series 6
High school diploma or GED

Full Job Description

If you are an internal associate, please login to Workday and apply through Jobs Hub.

Job Purpose

Provides world-class customer service and support to business partners, customers, internal associates and other financial firms by responding to questions regarding product features, benefits and administrative requirements. Responsible for documentation, performing account maintenance changes and resolving basic issues.

Essential Job Duties & Responsibilities

Answers incoming telephone calls from our business partners, customers and internal associates regarding new or existing Jackson accounts on one or more lines of business (e.g. new business or enforce aspects on one or more trained product lines).
Responds to questions regarding product features, benefits, account status and transfers of assets from other financial firms.
Effectively communicates administrative “good order” requirements, processes and procedures.
Documents interactions with customer contacts received and initiated.
Utilizes multiple technology-based applications simultaneously.
Identifies and resolves basic customer service issues; escalates issues for resolution as necessary.
Drafts and distributes requests to associates or areas using work tracking or email systems.
Follows up with internal and external customers.
Demonstrates strong customer service.

Other Duties

Must meet departmental production and quality standards related to product and job levels (i.e., average daily call volume, average call handle time, target quality scores, adherence to documentation/standards, etc.).
Other duties as assigned.

Knowledge, Skills & Abilities

Ability to learn and understand features and administrative requirements for assigned product lines.
Ability to acquire understanding of Jackson’s multiple product lines, distribution channels and organizational structure.
Good verbal and written communication skills to interact professionally with business partners, customers, coworkers and management.
Ability to actively listen, interpret customer requests and respond with the appropriate information.
Ability to navigate and utilize multiple software and mainframe computer applications simultaneously to resolve customer service issues.
Ability to work independently as well as in a team environment.
Ability to effectively manage the demands of a high volume, image based, and phone monitored work environment.

Education and Experience

High School diploma or equivalent required; some college or degree preferred.
1+ years of customer service experience.

Certifications, Licenses, Registrations

FINRA Series 6 license required for associates servicing variable annuity and/or variable life lines of business, within 90 days of hire.
FINRA Series 6 license strongly preferred for all other lines of business within 6 months of hire.

Benefits and Compensation

Hourly pay rate of $22.10
Promotional consideration (twice annually)
Annual bonus and merit programs
Annual paid time off and 10 paid holidays
401(k) contributions

Job Level that this position reports to (i.e., Supervisor, Manager, Director, etc.):

Manager

#CB

LI-AH1

Jackson is proud to be an equal opportunity workplace. The Company subscribes to and endorses federal and state laws and regulations relating to equal employment opportunity for all persons without regard to race, color, religion, gender, age, national origin, legally-recognized disability, marital status, legally-protected medical condition, citizenship, ancestry, height, weight, sexual orientation, veteran status, or any other factor not related to the needs of the job. The Company is committed to a policy of equal opportunity. Company facilities and campuses are tobacco-free environments.

Apply Now

Refine Your Search

insurance jobs in lansing, mi

Client Service Advocate

Health Insurance Agent

Government Programs Claims Analyst - Metrics and Monitoring

Licensed Sales Professional (LSP) - MI

Financial Advisor- Full Training & Development Program

Account Manager - State Farm Agent Team Member

Claims Expediter

Government Programs Professional Review Claims Specialist

Auto Damage Adjuster (Field)

Remote Outbound Sales Representative - Mid Michigan

Commercial Support Specialist - Specialty

Claim Support Specialist

Claims Analyst - REMOTE

Insurance Account Position - State Farm Agent Team Member

Farm Bureau Insurance Representative

Operations Associate I

Customer Support Specialist I

Account Representative - State Farm Agent Team Member

Surety Bonds Processor

Claims Representative - Auto

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