Top 330 Level customer service representative Jobs in Lansing, Mi

Patient Ambassador
Xanitos Inc —Lansing, MI
- $21 an hour
- Full-time
- Background check
- Hospitality
- Hospital
Quick Apply
5d
Caregiver 7 am to 7 pm
Vista Springs Timber Ridge Village —East Lansing, MI
- $15.75 - $40.00 an hour
- 12 hour shift
- Microsoft Word
- Vital signs
- Microsoft Outlook
- Disability insurance
- Health insurance
Quick Apply
Customer Service Representative - Remote
NeoPollard Interactive —Lansing, MI
- Remote
- Windows
- High school diploma or GED
- Travel
- Profit sharing
- Paid parental leave
Quick Apply
User Support Specialist I
State of Michigan —Lansing, MI
- $43,352 - $59,787 a year
- Full-time
- Computer science
- Computer Science
- Computer literacy
10d
Remote P&C Licensed CSR - Detroit Metro Area Residents
AAA The Auto Club Group —Michigan
- From $21.75 an hour
- Extended hours
- Pass drug screening
- Windows
- High school diploma or GED
- Paid training
- Paid jury duty
8d
Claims Representative - Multi-Line
SET SEG —East Lansing, MI
- Full-time
- Microsoft Excel
- Mid-level
- Office
- Paid parental leave
- Health insurance
Quick Apply
Bilingual CSR - Portuguese
First National Bank of America —Lansing, MI
- English
- US work authorization
- Communication skills
- Health savings account
- Paid time off
Quick Apply
Route Sales and Service Representative
Service Tool Co, LLC —Lansing, MI
- $60,000 - $80,000 a year
- Full-time
- Merchandising
- No experience needed
- Travel
- Profit sharing
- Paid training
Quick Apply
5d
Portuguese Mortgage Resolution Representative - Afternoon Shift
First National Bank of America —Lansing, MI
- English
- Office
- US work authorization
- Health savings account
- Health insurance
Quick Apply
12d
Senior PIP Litigation Claim Specialist - Michigan
ACS Auto Club Services, Inc. —Michigan
- $76,700 - $102,000 a year
- Weekends as needed
- Hybrid work
- Anatomy knowledge
- 5 years
- Writing skills
- Paid jury duty
- Health savings account
Consumer Care Representative
Coast Professional, Inc. —Dimondale, MI
- $15.25 an hour
- Background check
- High school
- Office
- Paid training
- AD&D insurance
Quick Apply
Sales and Operations Management Trainee
Penske Truck Leasing —Lansing, MI
- $25 an hour
- Marketing
- Inventory management
- DOT physical examination
- Employee discount
- Opportunities for advancement
6d
Tool Builder
Invio Automation —Lansing, MI
- Computer literacy
- Mid-level
- Ability to lift 50 pounds
Quick Apply
Student Achievement Navigator- Jackson County Early College
Jackson College —Michigan
- $21.50 - $24.00 an hour
- Overtime
- High school
- Bachelor of Science
- Mid-level
- AD&D insurance
- Paid holidays
11d
Entry Level Sales Representative - Fast Track Program - Uncapped Commission (Relocation Provided)
TQL —East Lansing, MI
- $55,000 - $75,000 a year
- Full-time
- Customer service
- Office
- Bachelor's degree
- Relocation assistance
- Health insurance
Quick Apply
Diesel Technician/Mechanic III - Entry Level
Penske Truck Leasing and Logistics —Lansing, MI
- Background check
- Customer service
- Ability to walk for extended periods
11d
LKQ Refinish Outside Sales Representative
LKQ Corporation —Lansing, MI
- Full-time
- Microsoft Outlook
- Basic math
- Mid-level
- Paid parental leave
- Disability insurance
4d
EVS Call Center Dispatcher 2nd Shift
Xanitos Inc —Lansing, MI
- $22 an hour
- Full-time
- Background check
- Hospital
- Pass drug screening
- Wellness program
- Paid jury duty
Quick Apply
5d
CATA Van Driver
Transdev —Lansing, MI
- $20.11 an hour
- Full-time
- Background check
- Customer service
- Pass drug screening
- Health insurance
- Dental insurance
Paratransit Service Representative
CATA —Lansing, MI
- Part-time
- High school diploma or GED
- Typing
- Entry level

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Patient Ambassador

Xanitos Inc -
Lansing, MI

Quick Apply

Job Details

Full-time
$21 an hour
5 days ago

Qualifications

High school diploma or GED

Full Job Description

Xanitos, Inc. is a management company that provides hospital housekeeping, patient transport, and central laundries services. It is differentiated by its patented XRO System for cleaning patient rooms, its outstanding operations management team, and by being a private company whose priority is giving top-quality service. The results are evident; at the hospitals it serves, Xanitos has improved the cleaning quality, increased HCAHPS scores, reduced the risk of HAIs, lowered bed turnaround time, and significantly reduced costs.

Xanitos is hiring a Full Time Mid Shift EVS Patient Ambassador at UMH Sparrow in Lansing, MI.

Please review below for job qualifications.

Apply today to secure an interview.
Pay $21 per hour

Job Overview:

The Environmental Service Patient Ambassador may work in any location on client premises. The general responsibilities of the position include those listed below, but Xanitos may identify other responsibilities of the position. These responsibilities may differ among accounts, depending on business necessities, client requirements and applicable industry standards.

Daily Responsibilities:

- Greets/meets patients as admitted each day and during stay.
- Educates patients on services provided by Environmental Services and Patient Transportation; probes for concerns, needs, and impressions of service.
- Identifies through interviews, discussions or observations opportunities to improve inpatient experience.
- Works collaboratively with housekeepers and supervisors to enhance inpatient experience—resolving patient concerns, addressing special requests, providing creative “touches.”
- Dispatches concerns regarding other department services to appropriate personnel.
- Follows-up on every concern to ensure that resolution occurs and that patient perceives this resolution.
- Connects with each patient prior to discharge to ensure stay was fully satisfying. Provides each patient a business card.
- Provides supportive, caring, “obsessive” attention to patients who complain about EVS.
- Relates in a positive, can-do spirit to housekeepers, nursing and department personnel and visitors.
- Completes the required amount of Patient Satisfaction surveys for both Environmental and Patient Transportation services.
- Implements and administers any special patient focus programs. Obtains materials, arranges distribution.
- Orders, receives, and arranges distribution of tent cards.
- Organizes “morning policing” and evening “turndown” service into meaningful CLEAN & INTERACT programs. Maintains tight control over quality of these programs.
- Arranges and administers post-discharge mailing program. Obtains materials/cards.
- Serves as additional “uniform monitors” to ensure that all public and patient area staff is in hotel-style uniforms.
- Creatively develops and implements programs designed to reach and exceed 85% on the Press-Ganey Surveys.
- Designs special hospitality initiatives/campaigns to include buttons, posters, balloons, special events, etc.
- Develops Supervisor-Patient Contact Program.
- Researches what other departments and other Xanitos accounts are doing with hospitality.
- Maintains liaison with external patient polling service (i.e. Parkside; Press-Ganey; Gallup; Tenet PSMS). Work closely with them on improvement strategy.
- Works closely with other departments to ensure customer satisfaction with the Xanitos Program.
- Maintains thorough records of all patient admissions and stayovers; maintains thorough record of contact with patients.
- Administers formal interview program utilizing questionnaire. Scores results and prepares monthly statistical reports and graphs.
- Maintains careful records of financial expenditures on hospitality.
- Monitors Patient and Client Surveys. Calculates survey results and tracks trends as needed.
- Performs assignments as directed.
- Maintains a positive attitude – Exudes a “can-do” image at all times.

Job Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to communicate effectively in written format and oral presentations
Ability to multi-tasks and establish priorities
Ability to maintain organization in a changing environment
Exhibit initiative, responsibility, flexibility, and leadership
Possess a thorough knowledge of contract administration and office procedures
Post-Offer Medical, Background Screening and Drug Test required
Successful applicants for this position must be fully vaccinated against COVID-19 as a condition of employment unless they request and are granted a medical or religious exemption.
High school diploma or general education degree (GED); or equivalent required.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee is frequently required to climb or balance; stoop, kneel, crouch, or crawl and talk or hear. Ability to work in a standing position for long periods of time. Requires frequent lifting, carrying, pushing, pulling of up to 50 lbs.

Close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus, with or without corrective lenses.

Possible exposure to chemicals requiring special clothing or safety equipment.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to fumes or airborne particles. The employee is occasionally exposed to work near moving mechanical parts. The noise level in the work environment is usually quiet.

#LI-DNI

Education

Required

High School Diploma, GED or equivalent or better

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

level customer service representative jobs in lansing, mi

Patient Ambassador

Caregiver 7 am to 7 pm

Customer Service Representative - Remote

User Support Specialist I

Remote P&C Licensed CSR - Detroit Metro Area Residents

Claims Representative - Multi-Line

Bilingual CSR - Portuguese

Route Sales and Service Representative

Portuguese Mortgage Resolution Representative - Afternoon Shift

Senior PIP Litigation Claim Specialist - Michigan

Consumer Care Representative

Sales and Operations Management Trainee

Tool Builder

Student Achievement Navigator- Jackson County Early College

Entry Level Sales Representative - Fast Track Program - Uncapped Commission (Relocation Provided)

Diesel Technician/Mechanic III - Entry Level

LKQ Refinish Outside Sales Representative

EVS Call Center Dispatcher 2nd Shift

CATA Van Driver

Paratransit Service Representative

I want to receive the latest job alert for level customer service representative in lansing, mi

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