Work Schedule: Monday-Friday, 9:00am-6:00pm Eastern Time
FLSA Status:
Job Summary
All Dart Bank team members take 100% ownership of their positions. They are proactive, flexible, courteous, and resourceful. They have a “how can we make this work” mindset and provide the best customer service possible. They are innovative and creative in meeting the needs of their position and in offering ideas and solutions that will be of benefit. They are excellent at prioritization and organization to ensure maximum customer satisfaction. Underwriters are self sufficient, confident, and accurate decision makers. They work both independently and cohesively with others and foster a team environment. The focus of an underwriter is to provide sound risk evaluation of mortgage applications while always putting the customer first to ensure the highest loan quality. Maintaining an attitude of approachability and willingness to assist in troubleshooting with customers and Dart Bank departments as needed. They thrive in our ever changing environment and take great pride in contributing to Dart Bank being an industry leader.
Job Duties
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Underwrite mortgage loan transactions as required. Products determined by approved Underwriting authority.
- Run various AUS programs, review findings and clear conditions.
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Thorough understanding of underwriting fundamentals and able to implement changing regulations, guidelines and overlays to ensure quality transactions that meet all salability requirements.
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Review and analyze complex financial statements, personal and corporate tax returns.
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Review credit worthiness, assets, income, sale contracts, appraisal, title and supporting documents in accordance with agency and/or investor guidelines.
- Issue loan decisions (including adverse) in accordance with compliance regulations.
- Responsible for reviewing loan documentation provided by internal teams and external partners to ensure conditions are met and transaction meets program salability requirements.
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Prioritize workflow to meet deadlines, maintaining or exceeding established turn times and SLA.
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Perform due diligence on all borrowers, their employment and subject property and investigate loan transactions for any fraudulent activity.
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Execute an appraisal analysis to determine that acceptable collateral standards are met, while completing the necessary research to determine federal, state and company compliance.
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Assist post closing/insuring with any additional documentation or requests, both internal and external.
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Responsible for adhering to all Quality Control/investor requirements including but not limited to timely response to audit requests.
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Actively participate and advocate the bank’s training and development programs and commitment to learning.
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Excellent verbal and written communication skills with the ability to handle delicate situations with diplomacy and tact.
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Maintain strong knowledge and understanding of Agency and product requirements. Continuing education is required.
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Responsible for following company policies and procedures as directed. Never employ workarounds to procedures or policies.
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Be relentlessly resourceful in finding answers and assist in creating trainings, manuals and job aids as needed.
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Willing and able to assist mortgage teams with questions and training as needed.
- Maintain strong positive communication with all departments to develop cohesive working relationships.
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Adheres to all Federal and State laws and regulations, including the Bank Secrecy Act.
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All other duties as assigned.
Essential Functions
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To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed in this job description are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.
Qualifications
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Education
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College degree or equivalent experience.
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Experience
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5+ years of recent mortgage underwriting experience, proficient with AUS and appraisal reviews.
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Encompass knowledge and agency guidelines expertise.
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Experience in the wholesale market is preferred.
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FHA and VA credentials preferred but not required.
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Skills
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Demonstrates consistency, reliability, and a strong commitment to responsibilities.
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Highly organized with strong attention to detail.
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Ability to adapt effectively in a fast‑paced environment and respond to changing priorities.
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Strong time management skills with the ability to balance multiple tasks and deadlines.
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Customer focused mindset with a high standard of service.
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Proficient in computer applications and general technology use.
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Strong verbal and written communication skills.
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Ability to build, maintain, and foster positive relationships with external contacts, as this role involves frequent interaction with outside sales partners and requires a strong focus on customer service.
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Ability to establish and maintain effective working relationships with internal sales partners and Mortgage Brokers.
Supervised by
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Wholesale Lending Underwriting Manager
Supervises
Management retains the discretion to change this job description at any time.
Dart Bank is a community bank, serving our community since 1925. We specialize in providing financial services, but we are passionate about serving the community and building real relationships with people. Dart Bank provides innovative financial services for both personal and business banking, consumer and mortgage loans, commercial loans and lines of credit, merchant credit card processing, investment services and more. Our array of products and services and our longstanding history within our communities shows we care about what matters most for our customers and we are there for them for the most important times in their lives. Dart Bank. For What Matters Most.
We offer:
- Medical Benefits
- Dental
- Vision
- 401(K) Plan with Employer Matching
- Employee Stock Ownership Plan (Profit Sharing)
- Paid vacation & sick time
- Flexible scheduling
- Employee Assistance Program
- Dart Bank University
Dart Bank is committed to providing equal opportunity in employment, maintaining a diverse workforce, and prohibiting all forms of unlawful discrimination and harassment.
All employment decisions, policies, and practices, in terms of the recruitment process and other conditions and privileges of employment, will comply with applicable federal, state, and local anti discrimination laws. The Company seeks, employs, promotes, and compensates qualified individuals based on ability, as demonstrated by performance and other legitimate nondiscriminatory factors, without regard to race, color, religion, national origin, citizenship, ancestry, sex (including sexual orientation, gender expression, and gender identity), age, physical or mental disability, pregnancy, genetic information, military status, veteran status, or any other protected status under federal, state (in Michigan: marital status, familial status, height, weight, and misdemeanor arrest record), or local law (individually and collectively, “Protected Class”). This employer participates in E Verify and will provide the federal government with your Form I 9 information to confirm that you are authorized to work in the United States. If E Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so that you can begin to resolve the issue before this employer can take any action against you, including terminating your employment. This employer can only use E Verify once you have accepted a job offer and completed Form I 9.
Technology & Workspace Requirements
Dart Bank is committed to supporting flexible work arrangements when they align with business and position requirements. Remote and hybrid work are privileges that carry additional responsibilities and workspace requirements to ensure employees can effectively and securely perform their job duties.
To support our technology and security standards, employees are required to have a modern smartphone capable of supporting company authentication and communication applications.
Employees in remote or hybrid roles will be provided with a computer, monitors, docking station, keyboard, and mouse to perform their work. Employees must maintain a work environment that supports the effective performance of their job duties, including a reliable high speed internet connection with minimum speeds of 25 Mbps download and 5 Mbps upload.
