Top 9 Program administrator Jobs in Lansing, Mi

Customer Experience Rep
CATA —Lansing, MI
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Office
- Flexible schedule
4d
Customer Experience Rep
Capital Area Transportation Authority —Lansing, MI
- $18 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Office
- Flexible schedule
Quick Apply
Head Start - Education Supervisor
Capital Area Community Services Inc. —Charlotte, MI
- $30.59 - $31.10 an hour
- Full-time
- School experience
- Classroom
- Writing skills
- Health insurance
Quick Apply
Class C 2nd Shift Custodian Winans 2026
Waverly Community Schools —Lansing, MI
- $17.26 an hour
- Overtime
- Classroom
- Writing skills
- Office
Grounds Crew- Monster Tree Service of Lansing
Monster Tree Service —Dimondale, MI
- Full-time
- Maintenance
- Ability to lift 50 pounds
- Driver's License
- Health insurance
Quick Apply
Custodian – 2nd Shift Class C July 2026
Waverly Community Schools —Lansing, MI
- $17.95 an hour
- 8 hour shift
- Classroom
- Writing skills
- High school diploma or GED
Quick Apply
Construction Manager - Residential Programs
Capital Area Community Services Inc. —Lansing, MI
- From $76,900 a year
- Full-time
- Construction site
- Pass drug screening
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
MEDICAL DIRECTOR STROKE
University of Michigan Health Sparrow —Lansing, MI
- Day shift
- Medicine
- Surgery
- Neurology
Senior Commercial Program Underwriter - Remote
CSAA Insurance Services, Inc. —Okemos, MI
- $136,890 - $182,450 a year
- Full-time
- Remote
- Finance
- 8 years
- Bachelor's degree
- 401(k) matching
4d

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Admin Services Rep I
PADNOS —Lansing, MI
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6d
Customer Experience Rep
CATA —Lansing, MI
Process daily cash, check, and credit/debit receipts accurately and reconcile transactions. Experience with retail cash, check, and credit/debit transactions.
4d

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Program Administrator 3
State of Ohio - Job & Family Services —Columbus, OH
Completion of undergraduate core program for academic field of study commensurate with program area to be assigned per approved Position Description on File; 36…
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Administrative Professional 1 - Ross County Office
State of Ohio - Public Defender Commission —Chillicothe, OH
Screen calls and visitors for attorneys and other personnel. For positions requiring technical terminology, applicants must also have 6 mos. trg. or 6 mos. exp.…
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10d

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program administrator jobs near lansing, mi

Customer Experience Rep

CATA -
Lansing, MI

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Job Details

Part-time
4 days ago

Benefits

Flexible schedule

Qualifications

Microsoft Excel
Microsoft Outlook
Map reading
High school diploma or GED
Math
Conflict management
Proofreading
Grammar Experience
Quality data entry

Full Job Description

CUSTOMER EXPERIENCE REPRESENTATIVE

Job Summary - Essential Functions:

The Customer Experience Representative is located at the CATA Transportation Center ("CTC"), the Multi-Modal Gateway, or at the CATA Administrative Offices and is responsible for providing information to the public regarding CATA services, sales of CATA fare media (tokens, passes, etc.), and positive public relations. The role requires the ability to work flexible hours and days as assigned. The essential functions include the following:

Customer Service (35%)

Provide accurate fare, route, and other CATA information to the public, maintaining full knowledge of all routes and schedules

Assist customers in understanding how best to use CATA services

Communicate with customers, vendors, and all CATA employees in a friendly, courteous, and professional manner

Process lost and found items and distribute according to company policy

Follow high standards and practices at all times by utilizing concepts learned in customer service training modules

Maintain service and quality standards

Work flexible and varied schedules, as needed to meet staffing requirements

Communications (25%)

Communicate effectively and accurately with customers, vendors, and team members in person, via the phone, and via other CATA technology including email and live chat

Receive, record, and process customer comments and complaints relating to CATA services, employees, and facilities

Provide timely, reliable, and effective reports and communications, written and verbal

Currency Management (30%)

Sell fare media (tokens, passes, etc.) to customers

Process daily cash, check, and credit/debit receipts accurately and reconcile transactions

Balance the cash drawer and reconcile fare media sales

Oversee and maintain the CATA club Cards Program

Administrative Duties – CTC/MMG (10%)

Open and close the CTC Information Booth & Multimodal Gateway in compliance with established procedures at each location.

Know and apply CATA's policies and procedures

Provide backup and relief for the Front Desk Representative and other Customer Experience Representatives

Follow and promote safe work practices and all CATA safety rules, policies, and procedures

Assist the Customer Experience Manager, as requested, by providing assistance with various department projects and team initiatives

Actively participate in all team meetings and team training initiatives

Administrative Duties – Administrative Offices, Tranter Street (10%)

Open the Administrative Offices promptly at 8:00 am daily

Receive, date stamp, and distribute all incoming mail to appropriate employee mailboxes

Route legal mail and deliveries (notices, court mail, etc.) per procedures

Accept and reconcile with the Finance Department incoming checks and cash and balance the daily sheet

Know and apply CATA's policies and procedures

Follow and promote safe work practices and all CATA safety rules, policies, and procedures

Assist the Customer Experience Manager, as requested, by providing assistance with various department projects and team initiatives

Actively participate in all team meetings and team training initiatives

Reports To: Customer Experience Manager

Required Competencies:

Service-Oriented
Effective Multi-Tasker
Technology Savvy
Conflict Resolution
Positive Attitude
Team-Centered Approach

Qualifications:

High School diploma or General Education Degree (GED), with experience in retail, call center or working directly with the public

Experience with retail cash, check, and credit/debit transactions

Proficient map reading, math, grammar/punctuation and computer skills, including the Microsoft Suite (Outlook, Word, Excel and Access)

Proficient proof reading and data entry skills

Able to communicate effectively, handle details, meet deadlines, and work both independently and under general direction

Professional appearance

Able to perform essential functions and duties and to perform other tasks as assigned.

Cooperative, willing to work with and learn from others, and able to respond productively to change

Punctual and reliable attendance as necessary to meet ongoing service requirements for public transportation

Ability to work well under pressure during periods of high call volume and/or in person interactions.

THIS JOB DESCRIPTION IS STATED IN GENERAL TERMS AND DOES NOT DESCRIBE ALL DUTIES WHICH MAY BE ASSIGNED OR REQUIRED.

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Refine Your Search

program administrator jobs in lansing, mi

Customer Experience Rep

Customer Experience Rep

Head Start - Education Supervisor

Class C 2nd Shift Custodian Winans 2026

Grounds Crew- Monster Tree Service of Lansing

Custodian – 2nd Shift Class C July 2026

Construction Manager - Residential Programs

MEDICAL DIRECTOR STROKE

Senior Commercial Program Underwriter - Remote

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