The Department of Insurance and Financial Services (DIFS) is seeking an experienced, well-organized and highly professional individual to work in public service as the Senior Executive Management Assistant to the Director of the Office of Consumer Finance. This position is an opportunity to build a lifelong career doing work that truly matters – helping to protect consumers and maintain public confidence in Michigan’s insurance and financial services industries.
This position provides executive support to the Office Director and provides administrative and operational support to the Office’s licensing and examination sections. Responsibilities include maintaining the Office Director’s calendar, the delegation of assignments to office staff, coordinating completion of assignments and monitoring workflow to ensure compliance in meeting deadlines; maintaining records, reports, and statistical data; coordinate responses to the Office of General Counsel for Freedom of Information Act requests; and providing administrative support in a fast-paced regulatory environment with competing priorities.
This position is responsible for preparing draft correspondence for the Office Director’s review, approval, and signature; reviewing, proofreading, and editing correspondence and other professional documents for accuracy, consistency, and clarity prior to distribution. Coordinate and track exchanges of with the Office of General Counsel; manage and maintain confidential and sensitive information; manage calendars and schedules; prepare meeting materials, including taking and maintaining minutes for Mortgage Industry Advisory Board meetings; track assignments and deadlines for office staff; draft routine and specialized correspondence; prepare reports and documents; maintain files and office records; track office staff training and survey reports; track examination survey responses; and perform other related duties as assigned.
The Office of Consumer Finance performs important licensing and regulatory functions related to non-depository consumer finance industries, including mortgage companies, money transmission companies, payday lenders, motor vehicle installment sellers and finance companies, and other lenders. This position works closely with office leadership, departmental staff, stakeholders, and members of the public and plays an important role in supporting the Office’s mission, operations, and customer service efforts.
For more information about this posting, click here: SEMA 11 (Download PDF reader)
*If you previously applied for this posting, there's no need to reapply*
Ideal candidates will have:
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The drive to serve the people of the State of Michigan and make a difference in an important role that supports Michigan individuals and businesses.
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The ability to thrive in a dynamic, collaborative, and high-tech environment while demonstrating sound professional judgement and decision-making.
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The ability to communicate clearly, concisely, and effectively both orally and in writing.
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The ability to exercise sound judgment and maintain confidentiality with sensitive information and documents.
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Strong proofreading, editing, and document review abilities with exceptional attention to detail.
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The ability to manage multiple assignments, competing priorities, and strict deadlines in a professional office environment.
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The ability to anticipate needs and work proactively in support of executive leadership.
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The ability to work effectively both independently and collaboratively within a team environment.
Other job features:
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Participation in webinars, conference calls, and employee development training.
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DIFS is looking for a team member who has an interest in helping others, who wants to learn and grow as a professional, and who wants to enjoy all the exciting things life in Michigan has to offer.
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The State of Michigan has been named as one of America’s Best Employers For New Grads 2026.
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This position provides competitive pay, retirement, health, vision, and dental benefits.
Note: The “Salary” listed above is a range, and the final salary is determined by the selected candidate’s education and experience.
Work Location: This is an in-person position based in Lansing, Michigan, with the possibility for a hybrid work schedule where you would work from home up to three days per week, following a training period if approved.
Work must be performed in Michigan. If you currently reside outside of Michigan, you must relocate to Michigan to perform the duties of this position. Relocation expenses are not reimbursed.
Attachment Requirements
Please submit a cover letter, resume, and writing sample.
Writing Sample: In a document separate from the cover letter, applicants must provide responses, in one page or less, to the following questions:
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Why are you applying for this position?
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Please describe your approach to planning your workday.
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How do you ensure you anticipate your executive’s needs?
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What do you need from your executive in order to be successful?
Failure to attach the requested documents may result in your application being screened out.
Note: The use of artificial intelligence (AI) software of any kind is prohibited in all areas of the selection process; including, but not limited to, responses to application questions, and responses to interview questions or exercises. Any applicant that is suspected of using AI software for any portion of the selection process may be screened out.
DIFS is a Gold-Level Veteran-Friendly Employer, committed to recruiting, training, and retaining veterans and their spouses.
Education
Education typically acquired through completion of high school.
Experience
Six years of administrative support experience where use of a personal computer to prepare correspondence, reports, charts, etc., or to enter/retrieve/update information is an essential part of the work, including three years equivalent to an advanced, 8-level, administrative support worker, Secretary E8, or Legal Secretary E8; two years equivalent to a Secretary 9, Legal Secretary 9, or Senior Executive Management Assistant 9; or, one year equivalent to the Division Head Legal Secretary 10 or Executive Secretary E10.
