Top 24 Automotive service advisor Jobs in Lansing Mi

Automotive Service Advisor
LaFontaine Buick GMC —Lansing, MI
- Full-time
- Dealership
- Ability to walk for extended periods
- Computer literacy
- AD&D insurance
- Paid holidays
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8d
Now Hiring Service Advisor at Feldman Chevrolet of Lansing – Michigan’s #1 Chevy Dealer!
Feldman Chevrolet of Lansing —Lansing, MI
- Clean driving record
- Dealership
- Mid-level
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Service Advisor
Feldman Chevrolet of Lansing —Lansing, MI
- Dealership
- Computer literacy
- High school diploma or GED
- Paid training
- AD&D insurance
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Service Advisor
Williams Volkswagen Inc —Lansing, MI
- $60,000 - $100,000 a year
- Full-time
- High school diploma or GED
- Driver's License
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Service Advisor
Crippen Buick GMC Mazda Volvo —Lansing, MI
- $800 - $1,800 a week
- Urgently hiring
- Clean driving record
- Sales
- Dealership
- Health insurance
- Dental insurance
2d
Service Advisor - Spartan Toyota
Germain Automotive —Lansing, MI
- ASE Certification
- Bilingual
- Dealership
- Disability insurance
- Health insurance
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Automotive Tire and Service Advisor - Lansing, MI
GOODYEAR —Lansing, MI
- Weekends as needed
- 18 years or older
- Heavy lifting
- Sales
- Health insurance
- 401(k)
2d
Automotive Estimator / Service Writer
Barnum and Tenny Body Shop —Lansing, MI
- $40,000 - $80,000 a year
- Full-time
- Spanish
- Google Workspace
- Clean driving record
Quick Apply
Automotive Service Advisor
Charlotte Tire Pros —Charlotte, MI
- Full-time
- OSHA
- Mechanic experience
- Dealership
- Health insurance
- 401(k)
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Service Advisor Assistant
Crippen Buick GMC Mazda Volvo —Lansing, MI
- $750 - $1,000 a week
- Full-time
- Dealership
- High school diploma or GED
- Driver's License
- Health insurance
- Dental insurance
2d
Service Advisor
Candy Ford, Inc —Charlotte, MI
- Full-time
- Clean driving record
- Dealership
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Service Manager
Williams Volkswagen Inc —Lansing, MI
- $65,000 - $100,000 a year
- Full-time
- Sales
- Mid-level
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Customer Service Advisor - Jiffy Lube Multicare
Stonebriar Auto Services LLC —DeWitt, MI
- Full-time
- Customer service
- Driver's License
- Entry level
- Disability insurance
- Dental insurance
Quick Apply
14d
Service Manager
Garber Automotive Group —Lansing, MI
- Urgently hiring
- Clean driving record
- Dealership
- Mid-level
- Health insurance
- Dental insurance
Body Shop Estimator
GRAFF CHEVROLET OKEMOS/GRAFF NISSAN —Okemos, MI
- $60,000 - $85,000 a year
- Full-time
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Body Shop Manager
Baker Auto Group —Lansing, MI
- $50,000 - $100,000 a year
- Full-time
- Mid-level
- Driver's License
- Team management
- Dental insurance
- 401(k)
Quick Apply
SERVICE WRITER
Ace Hardware —Bath, MI
- From $17 an hour
- 8 hour shift
- No education required
- Customer service
- Computer skills
Quick Apply
Auto Care Center Service Manager
Walmart —Lansing, MI
- $19 - $32 an hour
- Full-time
- High school
- Mid-level
- Paid jury duty
- Disability insurance
Collision Manager in Training
Gerber Collision & Glass —Lansing, MI
- $65,000 - $75,000 a year
- Full-time
- Military
- Mid-level
- High school diploma or GED
- Paid parental leave
- Paid holidays
Quick Apply
9d
Auto Care Center Service Writer
Walmart —Charlotte, MI
- $14 - $27 an hour
- Part-time
- High school
- Mid-level
- Paid jury duty
- Disability insurance

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Automotive Service Advisor

LaFontaine Buick GMC -
Lansing, MI

Quick Apply

Job Details

Full-time
8 days ago

Benefits

AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Referral program
Pet insurance

Qualifications

Customer communication
Computer literacy
High school diploma or GED
Driving

Full Job Description

AUTOMOTIVE SERVICE ADVISOR

Are you interested in joining a growing business that is committed to family, promotes employees from within, is Passionate about protecting the environment, has an inspiring company culture, and is actively involved with the community and local charities? If so, this opportunity might be for you!

THE POSITION: The Service Advisor is responsible for scheduling service work in the service department and for selling additional services to customers.

THE PERKS:

Competitive Compensation
Employee Referral Program
Employee Discounts on Sales and Service
Benefits Package (Medical, Dental, Vision, Employer Paid Life/AD&D, Employee Assistance Program, Pet Insurance)
Voluntary Benefits (Flexing Spending Account, Life/AD&D, Short-Term and Long-Term Disability, Critical Illness, Accident Insurance, Legal & Identity Theft Protection)
401(k) and Employer Match
Holiday Savings Program with Employer Match
Paid Time Off
Holiday Pay

Skills & Qualifications:

Problem Solving
Documentation and Repair Order Entry.
Solid knowledge of computers and proficient in web navigation.
Strong written and verbal communication skills.
Customer focused.
Ability to overcome objections.
Positive Attitude
Team Player
Excellent communication skills.

Education and Experience:

Ability to read and comprehend instructions and information.
Professional personal appearance.
High School Diploma or GED.
2 years or more experience.

Essential Duties & Responsibilities:

Maintain Customer Satisfaction Index (CSI) rating as set by service manager.
Maintain the prescribed standard for “hours per customer repair order written.”
Greet customers in a timely, friendly, and professional manner. Let customers who are waiting know that they will be helped soon. Communicate with customers to determine the nature of their mechanical problem(s). Obtain accurate customer and vehicle data.
Test-drive vehicle as necessary.
Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with the manufacturers’ specifications.
Lift the hood of every vehicle and look underneath for potential additional repair needs.
If additional work is needed, clearly explain the exact repair instructions, making a special note of the main reason(s) the customer brought the vehicle in. Repair orders must be legible.
Notify dispatcher of incoming work.
Provide estimates for labor and parts. If the cost of service cannot be established during reception, leave open and contact the customer later for approval.
Establish each customer’s method of payment. Obtain approval of credit, if necessary.
Obtain customer’s signature on repair order; provide customer with a copy.
Follow up progress of each repair order during the day. Contact customer by telephone regarding any changes in the estimate of time promised. Record changes on repair order in the approved manner.
Handle telephone inquiries regarding work in process and appointments.
Compare final invoice with original repair order.
Analyze quality control report to ensure that work is completed as requested to reduce comebacks.
Deliver vehicle to customer and answer any questions.
Maintain follow up program on additional items found in need of repair.
Establish and maintain good working relationships with customers to encourage repeat and referral business.
Ensure that work areas and customer waiting areas are kept clean.

Physical Requirements:

Regularly required to stand, talk, and hear.
Frequently is required to walk and sit.
Is potentially exposed to exhaust fumes or other airborne particles.
Occasionally lift and/or move up to 10 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, and peripheral vision.

THE COMPANY:

Founded in 1980 by Michael Sr. and Maureen LaFontaine, the award-winning and nationally-recognized LaFontaine Automotive Group includes 54 retail franchises, 9 collision centers and 34 Michigan retail locations. The group employs nearly 2,500 individuals. It’s the mission of the LaFontaine Family to personalize the automotive experience by building lifelong relationships that connect families and strengthen communities. The LaFontaine commitment to customers, staff, and local communities is demonstrated by active participation and contributions to numerous non-profit organizations, educational institutions, and charities throughout southeast Michigan. The combination of both the mission and core values provides the basic foundation of our promise … to treat every customer like they are members of our family. From sales to service to parts, LaFontaine Automotive Group is able to meet any customer’s specific needs. LaFontaine represents the following brands: Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, Fiat, Genesis, Honda, Hyundai, Jeep, KIA, Lincoln, Mazda, RAM, Polestar, Subaru, Toyota, Volvo, and Volkswagen. The LaFontaine Family Deal; it’s not just what you get, it’s how you feel. Visit www.familydeal.com for additional details.

Our Mission: To Build Lifelong Relationships that Connect Families, Strengthen Communities, and Personalize the Automotive Experience.

Our Core Values: Accountability, Responsibility, Respect, Communication, Teamwork, Passion.

LaFontaine Automotive Group is an equal opportunity employer.

TIER1

#: 20260721

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Refine Your Search

automotive service advisor jobs in lansing mi

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