Top 14 Technical support specialist Jobs in Lansing Mi

Client Specialist
State of Michigan —Lansing, MI
- $37.62 - $54.99 an hour
- Online Application
- Hybrid work
- Computer Science
- High school
- Mid-level
- Paid parental leave
- Health savings account
10d
Technology Specialist
LAFCU —Lansing, MI
- Office
- Bachelor's degree
- Entry level
- 401(k)
- Tuition reimbursement
3d
Associate Support Specialist
BS&A Software —Bath, MI
- Full-time
- Bachelor of Science
- Communication skills
- Entry level
Quick Apply
Customer Support Specialist I
Vertafore —East Lansing, MI
- $17.50 an hour
- Full-time
- Hybrid work
- Computer literacy
- No experience needed
- Microsoft Office
- Commuter assistance
- Health savings account
Quick Apply
IT Application Specialist
Michigan Virtual —Lansing, MI
- $26.97 - $30.14 an hour
- Part-time
- Hybrid work
- Classroom
- Google Workspace
- Computer Science
Quick Apply
PT Support - Customer Relations Specialist - Technology Resources
Lansing Community College —Lansing, MI
- $16.15 - $17.65 an hour
- Part-time
- Computer literacy
- High school diploma or GED
- Analysis skills
- Flexible schedule
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Perry, MI
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule
Training and Adoption Specialist
Convergence Networks —Lansing, MI
- $52,000 - $65,000 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
11d
HV Training and Technical Support Specialist (Remote)
SOLV Energy, LLC —Lansing, MI
- $113,100 - $141,375 a year
- Weekends as needed
- Remote
- English
- High school diploma or GED
- Driver's License
- Paid holidays
- Disability insurance
Quick Apply

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Client Specialist

State of Michigan -
Lansing, MI

Apply Now

Job Details

Full-time
$37.62 - $54.99 an hour
10 days ago

Benefits

Paid parental leave
Health savings account
Paid holidays
Disability insurance
Dental insurance
401(k)
Flexible spending account
Adoption assistance
Parental leave
Vision insurance
401(k) matching
Loan forgiveness
Flexible schedule
Life insurance

Qualifications

Computer Science
Triage
Information Systems
Mid-level
Incident Escalation
Technical user customer support
High school diploma or GED
Managing clients in a customer support role
IT infrastructure
Computer Information Systems
Security compliance measures implementation
Associate's degree
Escalation handling
2 years
Security policy compliance management

Full Job Description

Job Description

TheDepartment of Technology, Management and Budget (DTMB)supports the business operations of state agencies through a variety of services including Information Technology project delivery, maintenance and support. This position is with the Agency Services area of DTMB Agency Services supporting the Michigan Department of Education (MDE) and the Center for Educational Performance and Information (CEPI).

We are looking for a person who understands the value of public service and wants to help us meet the needs of our citizens and someone who embraces diversity. Above all, we are looking for someone that is passionate about information technology and customer support. This person needs to be an excellent communicator, meaning you can effectively make oral and written reports, presentations and prepare clear and concise documentation. You need to have a team-oriented mindset and be capable of establishing and maintaining effective relationships with clients and matrix support teams. We need someone who can resolve problems in a timely manner and seeks optimum solutions.

This position functions as a Client Specialist, within a team of technology professionals. The position is responsible for triaging and assisting clients to resolve their IT challenges, facilitating all escalations and issue resolution according to DTMB policies and procedures, and assisting with security compliance all in support of MDE and CEPI agency goals and missions. This position works with a variety of team members, including state employees and contractors, architects, developers, database administrators, and agency business clients from MDE and CEPI.

If you are a self-motivated individual with a proven track record, seeking a challenge in a fast-paced environment, we are interested in hearing from you. Join the State of Michigan employee family and apply today!

The State of Michigan offers competitive work experience that includes in-state remote work options, tuition reduction program at several higher education institutions, a variety of benefits, access to professional development training, and excellent vacation and sick time policies. Please consider sending in your application today.

DTMB does not participate in STEM-OPT.

ITS 14 - Position Description

SIGNING BONUS:

This position may be eligible for a sign-on bonus of up to $2,500. Up to $1,250 to be paid upon new hire and the remainder to be paid after satisfactory completion of the initial probationary period (12-month period). This does not apply to current state employees.

Position Location/Remote Office: The office location is Lansing, MI. The State of Michigan is not able to offer employment to out-of-state applicants that do not plan to relocate. The Department of Technology Management and Budget currently offers a hybrid work option which requires two days working on-site at the official work location and three days of remote work per week.

DTMB is proud to be a Michigan Veteran’s Affairs Agency (MVAA) Gold Level Veteran-Friendly Employer.

Required Education and Experience

Education and Experience
Possession of a bachelor's degree with at least 21 semester (32 term) credits in one or a combination of the following: computer science, data processing, computer information systems, data communications, networking, systems analysis, computer programming, information assurance, IT project management or mathematics.

Experience
Information Technology Specialist 14
Three years of professional experience equivalent to an Information Technology Infrastructure or Programmer/Analyst P11 or one year equivalent to an Information Technology Infrastructure or Programmer/Analyst 12.

Alternate Education and Experience

An associate's degree with 16 semester (24 term) credits in one or a combination of the following: computer science, data processing, computer information systems, data communications, networking, systems analysis, computer programming, mathematics or equivalent; and at least two years of experience as an application programmer, computer operator, or information technology technician and four years of professional experience equivalent to an Information Technology Infrastructure or Programmer/Analyst P11 or one year equivalent to an Information Technology Infrastructure or Programmer/Analyst 12.

OR

At least an educational level typically acquired through the completion of high school and at least three years of experience as an application programmer, computer operator, or information technology technician and four years of professional experience equivalent to an Information Technology Infrastructure or Programmer/Analyst P11 or one year equivalent to an Information Technology Infrastructure or Programmer/Analyst 12.

Additional Requirements and Information

To be considered for this position you must:

Apply for this position online via NEOGOV; click on "Apply" in the job posting for instructions on submitting your electronic application. Hard copy applications are not accepted.
Relevant experience and/or education referred to in the supplemental questions must be documented in the resume, transcript and/or application to allow for accurate screening.
Attach a resume identifying specific experience and dates of employment. Dates of employment should include month and year and hours per week.
Attach a cover letter.
If applicable, attach a copy of an official transcript(s). We accept scanned copies of official transcripts. We do not accept web-based, internet, or copies of unofficial transcripts. Official transcripts provide the name of the institution, confirmation that a degree was awarded and on what date, and the registrar's signature.

Failure to complete any of the above items may result in your application not being considered and screened out. See instructions for attaching files here: Instructions (Download PDF reader)(Download PDF reader)

Your application for any position does not guarantee that you will be contacted by the Department/Agency for further consideration. Only those applicants interviewed will be notified of the results.

In accordance with federal law, all new employees must provide proof of eligibility to work in the United States within three business days of beginning employment. If selected for employment, you must be able to submit proof of your legal right to work in the United States.

Certain positions may be assigned subclass codes and individuals appointed must possess the required specialized experience.

View the job specifications at: https://www.michigan.gov/mdcs/-/media/Project/Websites/mdcs/JOBSPECS/I/InformationTechnologySpecialist.pdf (Download PDF reader)

Accommodations
If you require a reasonable accommodation to participate in the application or selection processes, please contact the ADA coordinator (Download PDF reader) for the agency that posted this position vacancy.

Apply Now

Refine Your Search

technical support specialist jobs in lansing mi

Client Specialist

Technology Specialist

Associate Support Specialist

Customer Support Specialist I

IT Application Specialist

PT Support - Customer Relations Specialist - Technology Resources

Seasonal, Operations Technical Specialist (Part Time)

Training and Adoption Specialist

HV Training and Technical Support Specialist (Remote)

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Alternate Education and Experience

Additional Requirements and Information

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