Top 15 Desktop support Jobs in Laredo, Tx

IT Support Technician
Killam Oil Co LTD —Laredo, TX
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
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IT Support Technician

Killam Oil Co LTD
Laredo, TX

Apply Now

Job Details

Full-time

Qualifications

Desktop computer repair
Endpoint Security
Spanish
Confidential information handling
Microsoft Excel
Microsoft Outlook
SQL databases
Safety protocol adherence
CCTV system operation (AV)
Phone communication
Professional ethics
CCTV
Hardware maintenance
English
Microsoft Exchange
Printer (troubleshooting support)
Security data analysis
High school diploma or GED
SQL
Firewall configuration
Driver's License
Video conferencing software
Computer hardware
Desktop (troubleshooting support)
Computer management
Log analysis tools
Networking equipment (troubleshooting support)
Voice over internet protocol (VoIP) configuration
VMware
Telephone systems

Full Job Description

Description:

Summary:

Looking for a well-rounded individual to join and help support the Killam Companies Information Technology Department.

Essential duties/responsibilities:

Provide support to users and serve as the first point of contact for support requests
Troubleshoot hardware and software issues in a timely manner
Install, configure, and manage hardware and software components to ensure usability
Install, configure, and manage IP phones and video conferencing systems
Install and terminate Cat 5 / Cat 6 cabling
Upgrade system components and reinstall compatible operating systems and required software
Install and upgrade antivirus software to maintain security at the user level
Maintain system updates and patches across computers, iPhones, iPads, and other organizational devices
Monitor internal system reporting tools, report vulnerabilities, and partner with the IT team to resolve them
Perform tests and evaluations of new hardware and software
Maintain hardware and software inventory
Develop and maintain IT documentation and procedures
Build and maintain strong working relationships across all departments
Stay current with emerging trends and technologies in IT support

Requirements:

Technical Requirements:

Windows 10/11
macOS
Microsoft Office Products: Word, Excel, Outlook, Access
Active Directory
Network troubleshooting
VMware
Exchange Server
Antivirus and Firewall Functions
CCTV
IP-Phone/ VoIP systems
VPN
SQL Fundamentals
Internet security and data privacy principles
Event log analysis
Remote support tools
Printer and peripheral support

Education:

High school diploma or equivalent required
Associate Degree in Computer Science, or similar relevant field
Certifications are a plus but not required ex. CompTIA A+

Experience:

2+ years of experience in computer networks and systems maintenance.

Location:

Killam Oil and Gas., Ltd is located Laredo, Texas; this is an in-office position based at our office in Laredo, all applicants will be required to relocate, if necessary.

Skills:

Must have the following skills and/or abilities:

Confidentiality and discretion
Strong communication skills
Ability to work as part of a team
Methodical, organized, and disciplined approach to problem-solving
Critical thinking and analytical skills
Attention to detail and thoroughness
Strong user focus and a genuine desire to assist coworkers

Licenses/Certifications:

Must have a current valid driver’s license and a excellent driving record.

Physical Requirements:

Must be able to perform the following physical activity on a frequent to constant basis:

Sit for long periods of time.
Lift 10–20 lbs. of files, plans, office supplies, or similar items.
Constantly uses fingers and hands when dialing/answering the telephone and operating a computer or other office machinery, such as a copy machine, scanner, and computer printer.
Ability to hear average or normal conversations and receive ordinary information through verbal communications in person or detect objects in and around job site over the telephone.
Average, ordinary visual acuity is necessary to prepare or inspect documents; operate a computer or other office machinery.
Walk short distances on slippery, even, and/or uneven surfaces.
Stand, bend, stoop, kneel, crouch, twist, turn, or crawl.
Fluency in both English and Spanish is required.

Working Conditions:

Majority of work is performed in an office atmosphere located inside a building with no hazardous or significantly unpleasant conditions.
May require in frequent job site visits involve performing work in outdoor weather conditions with exposure to extreme cold, heat, and noise depending upon project site.
May travel locally during the workday.

Other Requirements:

Must be able to:

Adhere to the highest standards of ethics, integrity, professionalism, and discretion.
Project a courteous, professional and positive approach with clients, subcontractors, employees, and authorizing agencies while providing prompt, efficient, and accurate assistance.
Follow and exchange basic instructions, information, and guidelines.
Make decisions based on experience or knowledge with minimal supervision.
Participate in training and development opportunities offered to maintain related software and safety knowledge.
Adhere to and perform functions according to company and OSHA safety guidelines.
Maintain regular, timely, and predictable attendance.
Represent the company in a professional manner to callers and visitors.

Apply Now

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Seasonal, Operations Technical Specialist (Part Time)

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