Top 10 Care navigator Jobs in Las Cruces, Nm

Home Visiting Care Navigator
MECA Therapies LLC —Las Cruces, NM
- Full-time
- HIPAA
- Mid-level
- Children
Quick Apply
6d
Forensic Peer Navigator
IO Management Company LLC —Las Cruces, NM
- $30 an hour
- Full-time
- HIPAA
- Mid-level
- Communication skills
- Paid holidays
- Disability insurance
Quick Apply
5d
Lead Career Navigator
Equus —Las Cruces, NM
- Full-time
- Hybrid work
- Microsoft Outlook
- Writing skills
- Mid-level
Quick Apply
Patient Navigator (43-70)
La Clinica de Familia Inc. —Las Cruces, NM
- Up to $24.51 an hour
- Full-time
- 18 years or older
- Spanish
- English
- AD&D insurance
- Paid holidays
Quick Apply
6d
Youth Career Navigator
New Mexico State University —Doña Ana, NM
- $43,908.80 - $54,885.74 a year
- Multiple hires
- 5 years
- Office
- Senior level
4d
School Programs Navigator - Bilingual Preferred
Lutheran Family Services Rocky Mountains —Las Cruces, NM
- $20.96 - $22.04 an hour
- Full-time
- Bilingual
- Classroom
- High school
Quick Apply
1d
Youth Support Navigator - Certified Youth Peer Support Specialist
Magellan Health —Las Cruces, NM
- $41,505 - $62,255 a year
- Full-time
- Hybrid work
- Mid-level
- Residential
- High school diploma or GED
Director of Population Health Care (44-00)
La Clinica de Familia Inc. —Las Cruces, NM
- Up to $121,367 a year
- Full-time
- Nursing
- Word processing
- Computer literacy
- AD&D insurance
- Paid holidays
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IO Management Company LLC —Las Cruces, NM
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Home Visiting Care Navigator

MECA Therapies LLC -
Las Cruces, NM

Quick Apply

Job Details

Full-time
6 days ago

Qualifications

Performance dashboard reports
HIPAA compliance
Data validation techniques
Spreadsheets
Data quality assurance
HIPAA
Mid-level
Community resource coordination in health services social work
Data summary reports
Healthcare referral management
Records management
Fax machines
Data quality monitoring
Customer relationship management (CRM) systems (technically supported)
Healthcare privacy protection
Client referral services
Working with families
Continuous quality improvement (CQI)
Zoho
Faxing
Cross-functional collaboration
Process management
Experience working with families with children
Healthcare data reporting
Excel data analysis

Full Job Description

Home Visiting Care Navigator

Location: Las Cruces, New Mexico
Department: Home Visiting
Company: MECA Therapies, LLC

Position Summary
The Home Visiting Care Navigator is responsible for coordinating and managing the referral infrastructure for the Home Visiting Program. This position serves as the primary point of contact for incoming referrals and ensures timely capture, documentation, tracking, and assignment of referrals to support efficient enrollment into services.
Working under the direction of the Home Visiting Assistant Director and Home Visiting Director, and in close collaboration with the Home Visiting Data Manager, the Home Visiting Care Navigator monitors multiple referral sources throughout the day, maintains accurate referral records, supports data reporting, and assists with re-engagement efforts to maximize family participation and enrollment opportunities.
This position plays a critical role in strengthening MECA's referral response process by improving timeliness, reducing missed referral opportunities, and supporting overall program growth.

Essential Duties and Responsibilities

Referral Monitoring & Intake Support

Monitor the Am I Eligible (AIE) platform continuously throughout the workday to identify, accept, and capture available referrals in a timely manner.
Monitor and manage referrals received through multiple sources, including:
- Am I Eligible (AIE) Platform
- Email o Fax
- Zoho CRM
- Internal referral systems
Review all incoming referrals for completeness, accuracy, and eligibility.
Contact families, referral sources, or partnering agencies to obtain missing demographic information or other required documentation needed to process referrals.
Communicate professionally and effectively with referral partners to resolve incomplete or inaccurate referral information.
Enter and process all externally received referrals into the Am I Eligible (AIE) platform in accordance with program procedures.
Process referrals received through the AIE platform and ensure all required information is accurately documented.
Assign completed referrals to the appropriate Home Visiting Lead for intake, family engagement, and service initiation.
Maintain timely referral processing to support prompt family contact and enrollment into Home Visiting services.
Escalate urgent or high-priority referrals to program leadership as appropriate.

Referral Tracking & Data Management

Maintain accurate referral tracking spreadsheets.
Enter and update referral information in designated databases.
Track referral status from receipt through assignment, enrollment, or closure.
Maintain organized electronic referral records.
Ensure confidentiality of all participant information in accordance with HIPAA and program policies.
Assist in maintaining referral performance dashboards.
Maintain referral tracking reports and assist with identifying referral trends.

Reporting & Quality Improvement

Assist the Home Visiting Data Manager with:
Referral reports
Pivot tables
Enrollment tracking
Quarterly referral analysis

Monitor referral trends and identify opportunities to improve referral response times and enrollment outcomes.
Support Continuous Quality Improvement (CQI) initiatives related to referral management and program growth.
Assist leadership with data validation and referral performance monitoring as requested.

Family Re-Engagement

- Conduct outreach calls to:
  - Non-engaged referrals
  - Previously closed referrals
  - Families who previously declined services
  - Families requiring additional follow-up
- Additionally:
  - Assist families determined to be ineligible for Home Visiting services by providing information on available community resources.
  - Ability to work independently while collaborating with multiple departments.
  - Ability to analyze referral trends and maintain accurate records.

Performance Expectations

The Home Visiting Care Navigator will be expected to:

Monitor referral platforms consistently throughout the workday.
Capture and process referrals promptly to reduce missed opportunities.
Maintain accurate referral tracking records with minimal errors.
Ensure timely communication with families and referral partners.
Complete re-engagement outreach activities as assigned.
Connect families who are not eligible for Home Visiting services with appropriate community resources and the MECA Community Health Worker Program, Early Intervention, Outpatient Clinic and/or Maternal Health when appropriate.
Support referral reporting, data quality initiatives, and quality improvement efforts.

Why Join MECA Therapies?

At MECA, we believe families are the foundation of successful outcomes for children. Our Early Intervention team partners with families to provide meaningful support during the most critical years of development.

We offer:

Competitive compensation
Supportive leadership and clinical collaboration
Professional development opportunities
A mission-driven workplace
The opportunity to positively impact children and families throughout New Mexico

MECA Therapies, LLC is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and providing reasonable accommodations throughout the hiring process and employment.

Quick Apply

Refine Your Search

care navigator jobs in las cruces, nm

Home Visiting Care Navigator

Forensic Peer Navigator

Lead Career Navigator

Patient Navigator (43-70)

Youth Career Navigator

School Programs Navigator - Bilingual Preferred

Youth Support Navigator - Certified Youth Peer Support Specialist

Director of Population Health Care (44-00)

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