SUMMARY:
Responsible for a variety of tasks including, but not limited to: prompt and courteous service to all guests, daily store paperwork, addressing safety and maintenance issues, inventory duties and the recruiting and training of new employees. The Assistant Manager is responsible for the efficient and profitable operation of the facility during an assigned shift or in a manager's absence.
ESSENTIAL DUTIES AND RESPONSIBILITIES: including and following (Other duties may be assigned.)
- Continuously work to maintain and improve image, profitability and efficiency of facility and employees. Assistant Managers will typically-work the second shift, 2:00PM to 10:00PM but must be flexible. Handle's guest complaints and problems.
- Consults with manager concerning disciplinary action and promotions. Assumes immediate responsibility to correct infractions and provide direction.
- Provides guest service in keeping with the operation standards of the company.
- Uses cash register and charge card machines to total guest purchases quickly and efficiently. Sells and redeems lottery tickets. Sells money orders.
- Stocks and rotates merchandise on shelves, in coolers, display cases and freezers, counters or tables. Arrange displays to promote sales. Stamps prices on merchandise when necessary. Receive vendors 1:1 per company policy.
- Accountable for accurate and responsible handling of all moneys received and disbursed. during a respective shift. Prepares required forms and reports for cash and inventory control during shift.
- Understands, operates, cleans and maintains the facility and all its equipment in a safe and efficient manner in keeping with the operating standards of the company.
- Prepares and records all payroll and human resources information accurately and timely. Complies with employee and guest safety regulations. Understands all general rules, company operating standards-and policies.
QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
EDUCATION AND EXPERIENCE: Team building, management and good communication skills are necessary.
LANGUAGE SKILLS:
Ability to effectively and positively present information in one-on-one and small group situations to guests and other employees in the organization in the English language. Ability to read, write and comprehend and speak simple instructions, short correspondence and memos in the English language.
MATHEMATICAL SKILLS: Ability to accurately add, subtract, multiply and divide, calculate percentages and discounts. Must be able to understand and perform cash and inventory control procedures and basic accounting functions.
CERTIFICATES, LICENSES, REGISTRATIONS: Valid Texas Driver's License and TABC license.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions for this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand and walk for the majority of each shift; Employees will use hands to handle or feel objects, use tools or controls; reach with hands and arms; and talk and hear. The employee is required to climb or balance, stoop, kneel and crouch. Employees must be able to move both independently and without significantly interfering with the movement of others in a confined area. The employee must regularly lift and/or move up to 10 pounds, occasionally lift and/or move upto 25 pounds, and occasionally lift and/or move up to 50 lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee frequently works in outside weather conditions and is frequently exposed to wet and/or humid conditions, fumes or airborne particles, and extreme heat and cold. The employee occasionally works in high, precarious places. The noise level in the work environment is usually moderate.
