Top 107 Customer service manager Jobs in Las Vegas, Nv

Operations Manager (LAS)
CLEAR - Field —Las Vegas, NV
- $72,000 - $92,000 a year
- Weekends as needed
- Ability to walk for extended periods
- Mid-level
- 3 years
- Paid parental leave
- Paid holidays
Quick Apply
Client Service Manager
Gallagher —Las Vegas, NV
- $59,202 - $78,000 a year
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Research
- Paid parental leave
- Health savings account
Team Lead of Care (Hybrid / Las Vegas, NV)
FreedomCare —Las Vegas, NV
- $24 - $26 an hour
- Monday to Friday
- Hybrid work
- Spanish
- Computer literacy
- English
- Disability insurance
- Health insurance
Quick Apply
Customer Success Manager
Safety Plus, Inc. —Las Vegas, NV
- $60,000 - $70,000 a year
- Remote
- Marketing
- Mid-level
- Bachelor's degree
Quick Apply
4d
Call Center Operations Manager
Timeshare Legal —Las Vegas, NV
- $90,000 - $120,000 a year
- Email
- Google Workspace
- Mid-level
- Team management
- Paid training
- Paid holidays
Quick Apply
2d
Customer Service Manager - Aerospace
Eaton —Las Vegas, NV
- $112,000 - $130,000 a year
- Background check
- Marketing
- Mid-level
- Relocation assistance
- Retirement plan
Call Center Supervisor - Full Time (Call Center LV)
Caesars Entertainment —Las Vegas, NV
- Full-time
- Background check
- Microsoft Excel
- English
Customer Care Supervisor
Culligan Quench —Las Vegas, NV
- $57,143 a year
- Full-time
- Hybrid work
- Writing skills
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Customer Service Manager II - Las Vegas, NV
Canteen —Las Vegas, NV
- $52,000 - $55,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Commuter assistance
- Disability insurance
Quick Apply
3d
Sr. Manager, Customer Support Payments
PracticeTek —Las Vegas, NV
- $100,000 - $120,000 a year
- Full-time
- Remote
- 5 years
- Office
- Senior level
- Paid holidays
- Health insurance
Quick Apply
Director, Customer Solutions Support
Aristocrat Interactive —Las Vegas, NV
- $126,000 - $234,000 a year
- Full-time
- Background check
- 5 years
- Analysis skills
- Health insurance
- Dental insurance
8d
PWM Client Services Team Leader
U.S. Bank National Association —Las Vegas, NV
- $75,820 - $89,200 a year
- Full-time
- Bachelor's degree
- US work authorization
- Fair chance
- Paid holidays
- Disability insurance
Manager, Government Business Care
T-Mobile USA, Inc. —Las Vegas, NV
- $72,600 - $131,000 a year
- Full-time
- 18 years or older
- Mid-level
- Windows
- Paid parental leave
- AD&D insurance
Director, Customer Success
PracticeTek —Las Vegas, NV
- $130,000 - $150,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Mentoring
- Senior level
- Paid holidays
- Health insurance
Quick Apply
Customer Service Manager - State Farm Agent Team Member
Adam Robertson - State Farm Agent —Henderson, NV
- $65,000 - $125,000 a year
- Full-time
- 5 years
- Office
- Mentoring
- Paid time off
- 401(k) matching
Quick Apply
Customer Service Manager
Albertsons —Las Vegas, NV
- Full-time
- Ability to walk for extended periods
- Merchandising
- Basic math
Quick Apply
5d
Customer Service Quality Analyst
Ten Group —Las Vegas, NV
- Weekends as needed
- Computer literacy
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
Client Success Supervisor
Anderson Business Advisors —Las Vegas, NV
- $60,000 - $70,000 a year
- Full-time
- Hybrid work
- Background check
- Pass drug screening
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Order Management Manager
Caltrol, Inc. —Las Vegas, NV
- $68,000 - $88,000 a year
- Overtime
- Hybrid work
- Background check
- ERP systems
- Office
- Profit sharing
- Health savings account
Quick Apply
5d
Head of Customer Support
Pulse Games —Las Vegas, NV
- Full-time
- Hybrid work
- 7 years
- Analysis skills
- Senior level
Quick Apply

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Operations Manager (LAS)

CLEAR - Field -
Las Vegas, NV

Quick Apply

Job Details

$72,000 - $92,000 a year

Benefits

Paid parental leave
Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Parental leave
Vision insurance
401(k) matching
Bereavement leave
Life insurance

Qualifications

Employee misconduct investigations
Managing teams in a customer support role
Employee grievance management
Talent management
Customer satisfaction tracking
Mid-level
Compliance with security regulations
Sales team management
3 years
Airfield security procedures
Team development
Hiring
Professional development support
Team training
Airline regulations compliance
Sales coaching
Employee relations management
Mentoring
Recruiting
Security
Customer service management experience
Sales leadership
Employee engagement
Transportation Security Administration (TSA) protocols
Leadership
Communication skills
Technical Proficiency
General management
Stakeholder relationship building

Full Job Description

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 38 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it's at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences.

The Operations Manager will be a part of our airport leadership team, reporting to the General Manager and leading and driving the daily operations of a team of hourly Ambassadors. The ideal candidate for this position thrives in a fast-paced environment, and is a hands-on coach for security, customer service and sales.

Key Responsibilities Include:

Support the General Manager in all essential duties for the efficient operation of the station, creating an environment in which Ambassadors are able to perform duties related to security, service and sales.
Ensure CLEAR and TSA policy and procedures are conducted with the highest levels of security and integrity
Assist with the recruitment, on-boarding, and development of Ambassadors while supporting a culture of continuous learning and development.
Coach, mentor, and train the team to meet sales and customer service goals and standards
Assist with employee relations matters & investigations as needed
Analyze key metrics, customer feedback and direct "on the floor" observations to make informed decisions on how to improve team performance
Build and foster internal and external stakeholder relationships & serve as a trusted member of your local station leadership team
Spend at least 80% of time on the floor in a customer-facing environment at the airport

Ideal candidates will have:

At least 3 years of leadership experience in a customer-facing operation (i.e. retail, restaurants, hospitality, rental cars).
Excellent interpersonal and communication skills with the ability to motivate, mentor and influence others.
Solid leadership and organizational skills, and ability to manage multiple priorities in an ever-changing environment
Experience with employee engagement, customer satisfaction, sales and adhering to compliance standards.
Proficiency in using technology daily in your work
Required to successfully complete a government background investigation
Ability to stand/walk for extended periods of time
Ability to follow policies and procedures set forth by CLEAR, airport, state and federal regulations
Availability to work a non-traditional schedule (i.e. weekends, holidays, early mornings, and/or evenings)

The base salary range for this role is $72,000-$92,000 / year depending on level of skills and experience.

This range represents the combined base salary and incentive compensation consistent with our current compensation program for this position at CLEAR. Actual compensation will vary based on factors including, but not limited to, location, education, skills, experience, and performance.

Perks of Being a Team Member at CLEAR!

Competitive compensation structure with base and target bonus
3 weeks paid time off (inclusive of vacation & sick time), increasing with time in service and 10 company-paid holidays
$100 monthly wellness stipend for health and fitness-related expenses
401k Retirement Plan with company match
Comprehensive benefit offerings that include medical, dental, vision, pet, home, and auto insurance, company-paid disability and life insurance
Family Planning benefits through KindBody
Paid Parental Leave
Family, Military & Bereavement Leave Program
Emotional Well Being Assistance
Ongoing training & development programs to grow & advance your career with a growing company!
Free CLEAR memberships for you and one other. Plus a discounted membership for three friends!

Terms and conditions of the benefit, including eligibility are detailed in the applicable benefit policy or plan and are subject to change without notice.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.

CLEAR provides reasonable accommodation to qualified individuals with disabilities or protected needs. Please let us know if you require a reasonable accommodation to apply for a job or perform your job. Examples of reasonable accommodation include, but are not limited to, time off, extra breaks, making a change to the application process or work procedures, policy exceptions, providing documents in an alternative format, live captioning or using a sign language interpreter, or using specialized equipment.

We are committed to a transparent and secure hiring process. All communications related to this role will come directly from a CLEAR employee through valid CLEAR channels (e.g., a valid @clearme.com email address or verified CLEAR LinkedIn profile). We encourage candidates to remain alert to job scams and to report any suspicious activity.

Quick Apply

Refine Your Search

customer service manager jobs in las vegas, nv

Operations Manager (LAS)

Client Service Manager

Team Lead of Care (Hybrid / Las Vegas, NV)

Customer Success Manager

Call Center Operations Manager

Customer Service Manager - Aerospace

Call Center Supervisor - Full Time (Call Center LV)

Customer Care Supervisor

Customer Service Manager II - Las Vegas, NV

Sr. Manager, Customer Support Payments

Director, Customer Solutions Support

PWM Client Services Team Leader

Manager, Government Business Care

Director, Customer Success

Customer Service Manager - State Farm Agent Team Member

Customer Service Manager

Customer Service Quality Analyst

Client Success Supervisor

Order Management Manager

Head of Customer Support

I want to receive the latest job alert for customer service manager in las vegas, nv

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