Top 6 Application support specialist Jobs in Las Vegas Nv

Technical Support Specialist
PSI Services LLC —Henderson, NV
- $21 an hour
- Mid-level
- Microsoft Office
- High school diploma or GED
- Disability insurance
- Health insurance
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Product Support Specialist, eGaming
Arrow International, Inc. —Henderson, NV
- Full-time
- Salesforce
- Pass drug screening
- Mid-level
- Profit sharing
- Paid time off
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HVAC Specialist (Water Source Heat Pumps/Geothermal)
Bosch Group —Whitney, NV
- $65,000 - $80,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Disability insurance
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Cyber Identity - CIAM Senior Engineering Management Specialist/Senior Consultant
Deloitte —Las Vegas, NV
- $105,400 - $207,800 a year
- Full-time
- Computer Science
- Up to 50% travel
- Bachelor of Science

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Product Support Specialist, eGaming
Arrow International, Inc. —Henderson, NV
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Senior Product Specialist
Deloitte —Las Vegas, NV
Bachelor's degree in Finance, Accounting, Information Technology, or another business or technical field. Master's degree in Finance, Accounting, Information…
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Technical Support Specialist

PSI Services LLC -
Henderson, NV

Quick Apply

Job Details

$21 an hour

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance

Qualifications

Phone communication
Software installation
Microsoft Office
High school diploma or GED
Zendesk
Productivity software support
Computer hardware
Desktop (troubleshooting support)
Ticketing system technical support

Full Job Description

Title: Technical Support Specialist

Location: Henderson, NV

Salary: $21/hr

About PSI

We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers.

We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent.

At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That’s why you’ll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle.

Learn more about what we do at: https://www.psiexams.com/ (https://www.psiexams.com/)

About Role

The Technical Support Specialist is primarily responsible for assisting PSI test takers with technical issues or questions relating to computer hardware or software inquiries, as well as general Q&A. Must be comfortable speaking with our candidates via phone as well as chat while providing exceptional and professional services. This requires the ability to navigate issues to resolution in a timely fashion whilst tracking all calls and chats via internal ticketing system.

Role Responsibilities

Provide level 2 technical phone\chat\email support.
Provide technical and application support for a variety of services for online test delivery.
Investigates system problems and provides solutions using specific product knowledge, system utilities, and operating environment.
Develop sound understanding of Technical Support operations and related applications and systems as well as business related processes and procedures.
Take ownership and responsibility of an issues from start through to a successful resolution

The duties requires that the Technical Support Agent receives and logs queries using some applications such as Zendesk, Anydesk and other TSR related applications.
Develop technical knowledge of each system within company profile and specialized knowledge of certain nominated applications.
Maintains and consistently demonstrates a general knowledge of company guidelines, processes, practices, and procedures
Participate in the Quality Assurance process of testing application releases.

Knowledge, Skills and Experience Requirements

High school diploma or equivalent required.
Bachelor’s degree preferred.
Minimum of 1-3 years Technical Support experience
Excellent verbal and written communication skills.
Experience with ZenDesk, AnyDesk, Cisco and any other TSR applications
Knowledgeable in MS Office applications installation, operation and support.
PC hardware support knowledge.

Benefits & Culture

At PSI, our culture is to be transparent and fair. That’s why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role.

In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes:

401k/Pension/Retirement Plan – with country specific employer %
Enhanced PTO/Annual Leave
Medical insurance – country specific
Dental, Vision, Life and Short-Term Disability for US
Flexible Spending Accounts – for the US
Medical Cashback plan covering vision, dental and income protection for UK
Employee Assistance Programme
Commitment and understanding of work/life balance
Dedicated DE&I group that drive core people initiatives
A culture of embracing wellness, including regular global initiatives
Access to supportive and professional mechanisms to help you plan for your future
Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

application support specialist jobs in las vegas nv

Technical Support Specialist

Product Support Specialist, eGaming

HVAC Specialist (Water Source Heat Pumps/Geothermal)

Cyber Identity - CIAM Senior Engineering Management Specialist/Senior Consultant

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