WE’RE CHANGING ENTERTAINMENT. COME JOIN US.:
We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.
Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.
WE LOVE OUR WORK.:
ESSENTIAL DUTIES AND RESPONSIBILITIES
Additional responsibilities may be assigned as needed:
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Troubleshoot mechanical, electrical, and plumbing issues across the property
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Install or reconfigure electrical circuits as needed
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Complete work orders promptly and accurately
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Install new layouts for gaming tables as required
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Read and interpret blueprints, schematics, and one-line diagrams
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Conduct daily property walkthroughs and perform necessary repairs
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Replace lighting fixtures and bulbs throughout the property
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Operate machinery and equipment such as forklifts (training provided if necessary)
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Provide courteous and professional service to guests and team members
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Take initiative in identifying and correcting unsafe work practices or facility conditions
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Adhere to departmental and company policies, including attendance guidelines
BRING US YOUR BEST.:
QUALIFICATION REQUIREMENTS
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Must be at least 21 years of age
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Previous facilities experience required in HVAC, electrical, locksmithing, plumbing, kitchen systems, and general maintenance
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High School Diploma or GED required
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Ability to learn and understand company and departmental policies, procedures, rules, and regulations
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Skilled in establishing and maintaining effective working relationships with staff
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Ability to read, write, and communicate effectively in English
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Working knowledge of plumbing, electrical, and mechanical systems
LANGUAGE SKILLS
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Ability to read and interpret documents such as safety rules, operating procedures, and manuals in English
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Strong verbal and written communication skills to interact effectively with guests, team members, and management
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Capable of conveying information clearly and professionally in high-pressure or fast-paced situations
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Able to understand and respond to guest inquiries, concerns, and feedback with courtesy and accuracy
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Must be able to document incidents, complete reports, and follow written instructions precisely
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Proficiency in communicating policies, procedures, and expectations to team members
REASONING ABILITY
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Ability to apply common sense and sound judgment to carry out written, oral, or diagrammed instructions
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Strong problem-solving skills in standardized situations involving multiple variables
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Capable of making quick decisions under pressure while maintaining guest satisfaction and safety
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Able to assess situations and respond appropriately to guest needs, operational challenges, or unexpected events
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Demonstrates logical thinking and adaptability in a fast-paced, high-volume environment
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Must be able to prioritize tasks and manage time effectively during peak business hours
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Ability to interpret and follow company policies, procedures, and regulatory guidelines
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Maintains professionalism and discretion when handling sensitive or confidential information
CERTIFICATES, LICENSES, REGISTRATIONS
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Must qualify for all licensing and permit requirements as mandated by federal, state, and local regulations
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Valid Nevada Driver’s License required
PHYSICAL DEMANDS
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Regularly required to stand for extended periods and use hands to handle tools, equipment, and objects
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Frequently required to reach with arms, speak clearly, and actively listen in a fast-paced environment
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Visual acuity required, including close vision, color differentiation, and peripheral awareness
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Ability to lift and move:
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Up to 30 lbs regularly
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Up to 50 lbs frequently
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Up to 300 lbs occasionally (with assistance or equipment as needed)
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Must be able to push, pull, bend, twist, stoop, crouch, kneel, and maintain balance in various work environments, including confined or crowded spaces
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May be required to navigate stairs, ramps, and uneven surfaces
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Must be able to perform physical tasks safely and efficiently in a dynamic and guest-facing setting
WORK ENVIRONMENT
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May be exposed to secondhand tobacco smoke
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Fast-paced, high-energy atmosphere requiring excellent multitasking and communication skills
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Frequent interaction with guests and team members in a dynamic customer service setting
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May involve standing, walking, or moving for extended periods during shifts
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Must be comfortable working in areas with varying noise levels, lighting, and temperature conditions
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Flexibility required to work nights, weekends, holidays, and overtime based on business needs
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Compliance with uniform and grooming standards is required
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Must adhere to all company policies, procedures, and regulatory guidelines
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Reasonable accommodations will be made for individuals with disabilities in accordance with applicable laws
STAY IN THE GAME. FOLLOW US.:
We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.
We're changing entertainment. Follow us.
Equal Opportunity Employer
