Top 222 Reservations manager Jobs in Las Vegas Nv

Call Center Manager
Trump International Hotel Las Vegas —Las Vegas, NV
- Weekends as needed
- Sales
- Inventory management
- Mid-level
Quick Apply
2026 Parks & Recreation Part-time Positions
Clark County, NV —Las Vegas, NV
- $15.00 - $32.70 an hour
- Part-time
- In person
- Heavy lifting
- Merchandising
- Forklift
Client Care Coordinator (PART-TIME, Work From Home must reside in Las Vegas, NV area)
Eagle's Wings Air (EWA) —Las Vegas, NV
- From $16 an hour
- Overtime
- Remote
- Microsoft Excel
- Basic math
- Mid-level
- 401(k)
- On-the-job training
Quick Apply
2d
Operations Administration Team Member
Kemper Sports Management —Henderson, NV
- Overtime
- 21 years or older
- Communication skills
- Ability to lift 25 pounds
Quick Apply
11d
Executive Assistant
Formula 1 Las Vegas Grand Prix —Las Vegas, NV
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
Coordinator - Group Desk
Wynn Las Vegas —Las Vegas, NV
- Full-time
- Mid-level
- High school diploma or GED
- Front desk
Quick Apply
13d
Reservation Agent
U-Haul —Las Vegas, NV
- Part-time
- High school diploma or GED
- Entry level
- Time management
- Paid holidays
- Health insurance
Office Assistant
COTE Vegas —Las Vegas, NV
- $23 - $26 an hour
- Full-time
- Microsoft Excel
- English
- Mid-level
- Commuter assistance
- Health savings account
Quick Apply
Box Office Ticket Agent-Fulltime (Call Center LV)
Caesars Entertainment —Las Vegas, NV
- Full-time
- Entry level
Reservations Supervisor
Vacatia —Las Vegas, NV
- Full-time
- Mid-level
- Organizational skills
- Leadership
- Opportunities for advancement
Quick Apply
VIP Runner - OMNIA Dayclub
Tao Group Hospitality —Las Vegas, NV
- Extended hours
- Bar
- Office
- High school diploma or GED
Quick Apply
Front Office Supervisor
The Resort at Summerlin —Las Vegas, NV
- $23 an hour
- Full-time
- Microsoft Word
- Computer literacy
- Writing skills
12d
Coordinator - Convention Services
Wynn Las Vegas —Las Vegas, NV
- Full-time
- Microsoft Outlook
- Mid-level
- Hotel
Quick Apply
6d
Coordinator Entertainment - Full Time
Palms Casino Resort —Las Vegas, NV
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Mid-level
6d
Call Center Agent - PT
Virgin Hotels —Las Vegas, NV
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- On-the-job training
Revenue Manager, Distribution Optimization (Remote Opportunity)
Fontainebleau Las Vegas —Las Vegas, NV
- $75,000 - $90,000 a year
- Full-time
- Remote
- English
- Mid-level
- Microsoft Office
NV - Customer Service Rep 2025 - SUNBUGGY
SunBuggy —Las Vegas, NV
- $16 - $22 an hour
- Full-time
- Computer literacy
- Basic math
- Office
- Work from home
Quick Apply
Hostperson - OMNIA Skybar
Tao Group Hospitality —Las Vegas, NV
- Extended hours
- Bar
- Ability to sit for extended periods
- Ability to lift 75 pounds
Quick Apply
Guest Development Host - OMNIA Dayclub
Tao Group Hospitality —Las Vegas, NV
- Extended hours
- Oracle
- Windows
- High school diploma or GED
Quick Apply
Resort Services Supervisor
Fontainebleau Las Vegas —Las Vegas, NV
- $23.58 an hour
- 8 hour shift
- Microsoft Outlook
- Management
- Sales
3d

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Call Center Manager

Trump International Hotel Las Vegas -
Las Vegas, NV

Quick Apply

Job Details

Full-time

Qualifications

High school diploma or GED

Full Job Description

POSITION PURPOSE:

Provide supervision, direction and leadership in the Guest Engagement Specialist Department in accordance with the objectives, performance and quality standards supportive of the brand. The Guest Engagement Manager ensures the highest level of quality to all customers; ensures enforcement of corporate policies and procedures; proper selling and use of sales techniques for Room, Dining and activities including training designed to enhance overall hotel and collection wide revenue. This position works closely with the Director of Revenue and VP of Revenue to ensure revenue is being maximized on a daily basis.

ESSENTIAL FUNCTIONS:

Ensures the adherence of all agents to the professional standards set forth by the company.
Oversees the training of all new hires in all job functions (all TH properties, PMS, Booking engine (guest facing and internal), Operations tool, room types, spa, golf, groups, etc.)
Monitors and reports on agent productivity, including quality assurance shop scores, closure ratio, talk time, any other standard as set by the department leader.
Compile and complete weekly call reports to ensure calls are being answered efficiently and adjust staffing schedule/levels as needed.
Preparing weekly schedules based on business demands to ensure proper coverage for call volume is in place.
Partners with IT department to solve any system issues that may inhibit servicing callers.
Maintains a training schedule for all agents, focused on performance need areas, as well as skill development.
Manages the department incentive program (if applicable).
Coordinates with the Group & Conference Services teams to ensure zero errors in the processing of group lists, group blocks management, billing and routing set up, and room assignment.
Manages the hotel’s Contract business, including managing complex room allocations, owning relationship with third parties, and resolving conflicts and disputes, quickly and professionally.
Manages the wholesale process, including blackout calendar maintenance, communication of strategy changes, and building complex wholesale packages.
Evaluates current systems and operating procedures on a constant basis, seeking alternatives. This includes making recommendations on new systems and programs, which reflect an ROI, or projected impact on service scores.
Serves as property expert on inventory, rates, availability, and supports revenue management and sales in maintaining and loading rates, restrictions, and selling strategies.
Works with Front Office team to ensure any guests inquiries are answered in a prompt, efficient manner. Attends Front Office meetings as needed to provide training on packages and/or promotions.
Manages room inventory, and alerts Director of Revenue Management to any potential issues regarding room availability. Manages the sellout of the resort, working with revenue management and operations to strive for perfect sells, by aggressively auditing the system, and proactively maintaining a waitlist.
Generates and evaluates production, and pace reports.
Attends revenue management, pick-up, pre-convention, weekly contract and other designated meetings as required.
In the absence of the Director of Revenue Management maintain all systems, including building rates, group links, and forecasting.
Provides service recovery for reservations related guest complaints and provides feedback, if necessary, to the guest and other departments.
Assists in recruiting, hiring, and training within the department.
Mentor, coach and supervise Guest Engagement team in issues relating to daily operation.

QUALIFICATION STANDARDS:

EDUCATION

High School degree required. Any combination of education and experience equivalent to a four-year college degree that provides the required knowledge, skills and abilities.

OTHER

Must be 21 years of age or older. Additional language ability is preferred.

EXPERIENCE

Must have a minimum of two years of Reservation Management experience, ideally with another luxury hotel company. Bachelor's degree in hospitality management or a related field preferred. Must be able to work days, nights, holidays, and weekends.

"Trump Hotel Las Vegas participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.”

Quick Apply

Refine Your Search

reservations manager jobs in las vegas nv

Call Center Manager

2026 Parks & Recreation Part-time Positions

Client Care Coordinator (PART-TIME, Work From Home must reside in Las Vegas, NV area)

Operations Administration Team Member

Executive Assistant

Coordinator - Group Desk

Reservation Agent

Office Assistant

Box Office Ticket Agent-Fulltime (Call Center LV)

Reservations Supervisor

VIP Runner - OMNIA Dayclub

Front Office Supervisor

Coordinator - Convention Services

Coordinator Entertainment - Full Time

Call Center Agent - PT

Revenue Manager, Distribution Optimization (Remote Opportunity)

NV - Customer Service Rep 2025 - SUNBUGGY

Hostperson - OMNIA Skybar

Guest Development Host - OMNIA Dayclub

Resort Services Supervisor

I want to receive the latest job alert for reservations manager in las vegas nv

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