Top 5 Guest service representative Jobs in Lasalle Il

Guest Service Representative
Holiday Inn Express & Suites Peru-Janko Hospitality —Peru, IL
- $15 - $17 an hour
- Part-time
- Computer literacy
- Mid-level
- Windows
- Paid time off
- 401(k) matching
Quick Apply
Floater Part time
Planet Fitness - TG3E/CM3 —Peru, IL
- $15 an hour
- Part-time
- 18 years or older
- High school diploma or GED
- Ability to lift 50 pounds
- Disability insurance
- Health insurance
2d
Shift Leader
Thorntons —Ottawa, IL
- $17.50 an hour
- Full-time
- High school diploma or GED
- Analysis skills
- Driving
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative (CSR) - Sparkle Express Car Wash (Ottawa, IL)
Sparkle Express Car Wash —Ottawa, IL
- $15 - $20 an hour
- Full-time
- Communication skills
- Entry level
- Under 1 year
- Paid training
Quick Apply
2d

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Front Desk Agent
Sonnenschein Hospitality Groupe —Utica, IL
Out Hotel Front Desk Agent's primary responsibility include providing a pleasant customer service experience by managing guest arrivals and departures, handling…
$16 an hour
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Fairfield Inn & Suites Peru - Front Desk Agent
Aimbridge Hospitality —Peru, IL
High school diploma or equivalent; experience in a hotel or related field preferred. Spacious and thoughtfully designed guest rooms and suites provide plenty of…
$15.50 an hour

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Guest Service Representative
VISTA HOST INC —Columbus, OH
Remain highly visible and readily available for guests, taking initiative to offer assistance or answer questions. Vacation / Sick / Bereavement / Holiday Pay.
From $14 an hour
Quick Apply
4d
Guest Service Representative
Fairfield Inn & Suites Columbus Airport —Columbus, OH
Deliver a warm welcome, making our guests feel at home the instant they step inside. Navigate guest needs seamlessly, coordinating with various hotel…
From $16 an hour
Quick Apply

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Guest Service Representative

Holiday Inn Express & Suites Peru-Janko Hospitality
Peru, IL

Quick Apply

Job Details

Part-time
$15 - $17 an hour

Benefits

Paid time off
401(k) matching

Qualifications

Retail sales transactions
Hotel and accommodations payment processing
Proactive hotel and accommodations guest assistance
Phone communication
Computer literacy
Greeting customers
Answering guest questions
Mid-level
Windows
High school diploma or GED
Cash register operations
Desktop applications
Organizational skills
Handling customer service requests
Computer skills
Telephone systems
Accident reporting
Safety standard operating procedures
Communication skills
Office phone management

Full Job Description

Guest Service Representative

Reports to: Operations Manager

Department: Rooms

WHO WE ARE

Janko Hospitality is a Chicago-based operator of upscale full-service, boutique lifestyle, extended-stay, and select-service hotels throughout the Midwest. The firm’s award-winning properties within the Marriott, Hilton, Hyatt, and IHG brand families have made Janko Hospitality a 2022 Hotel Business Magazine Top 100 Hospitality Management Company. Janko Hospitality is a growth company focused on expansion through strategic acquisition, development, and third-party management. With a passion for people, a proven track record of solid financial performance, honorable community involvement, and an unwavering commitment to quality, Janko Hospitality is a management company that will provide an exceptional hospitality experience to guests, owners, and associates.

BENEFITS

Competitive compensation package
Full benefits package, including 401K with matching and paid time off from Day 1
Growth company focused on expansion through strategic acquisition and development
Hotel discounts at locations worldwide

JOB DESCRIPTION

The purpose of the Guest Services Representative position at Holiday Inn Express & Suites Peru is to provide world class service to all guests. The Operations Manager will train and supervise the operations of the front desk department of the hotel so that they provide superior customer service and operate the hotel to assure the highest possible level of guest satisfaction. The position requires flexibility in working hours, including weekends and holidays, and strong customer service skills.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Greets and assist guests during check-in and check-out, ensuring satisfaction with rooms and accurate billing.
Handle cash transactions, maintain records, and process reservations.
Address guest inquiries, concerns, and promote hotel services.
Operate telephone systems and manage internal calls, wake-up calls, and messages.
Maintain communication with other shifts through the front desk logbook.
Perform cashier duties and attend to market needs as required.
Adhere to safety and security protocols, including writing incident reports when needed.
Maintain a professional appearance and assist guests and team members as required.
Ability to use office equipment, lift up to 50lbs, and stand/walk for long periods.
Requires bending, twisting, reaching, and pushing.

QUALIFICATIONS

High School Diploma or equivalent work experience.
Previous customer service or hotel experience required, IHG experience is helpful.
Strong communication, customer service, and organizational skills.
Computer proficiency using Windows-based software is preferred.

Quick Apply

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guest service representative jobs in lasalle il

Guest Service Representative

Floater Part time

Shift Leader

Customer Service Representative (CSR) - Sparkle Express Car Wash (Ottawa, IL)

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