Top 10 customer support coordinator Jobs in latham ny

Project Coordinator
FORT ORANGE PRESS —Albany, NY
- $22 - $27 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Service Appointment Coordinator
Destination Kia —Albany, NY
- From $18 an hour
- 8 hour shift
- Customer service
- High school diploma or GED
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Recruitment Response Center Coordinator
The State University of New York (SUNY) —Albany, NY
- $63,000 - $72,000 a year
- Full-time
- Mid-level
- Master's degree
- Bachelor's degree
- Paid holidays
- Health insurance
Scheduling Coordinator/CSR
Catseye USA —Latham, NY
- $22 - $27 an hour
- Overtime
- Background check
- Google Workspace
- Computer literacy
- Health savings account
- Paid holidays
Quick Apply
2d
Call Center/Spa Coordinator Guest Services
Complexions Inc —Albany, NY
- $17.25 an hour
- Part-time
- Computer skills
- In-person
- 1 year
- Paid holidays
- Health insurance
Quick Apply
Service BDC Appointment Coordinator
DeNooyer Chevrolet —Colonie, NY
- $21 - $23 an hour
- Weekends as needed
- Dealership
- Mid-level
- Conflict management
Quick Apply
Customer Service Coordinator
Raymour and Flanigan —Albany, NY
- $17 - $24 an hour
- Computer literacy
- High school diploma or GED
- US work authorization
- Store discount
- Health savings account
Quick Apply
Service Appointment Coordinator
Mohawk Auto Group —Ballston Spa, NY
- $36,000 - $75,000 a year
- Full-time
- Background check
- Computer literacy
- Pass drug screening
- Disability insurance
- Health insurance
Quick Apply

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Project Coordinator
FORT ORANGE PRESS —Albany, NY
401(k) with company matching. 2+ years of customer service experience, preferably in a print/mail or manufacturing environment. Paid time off and holidays.
$22 - $27 an hour
Quick Apply
Service Appointment Coordinator
Destination Kia —Albany, NY
Answer inbound service calls and online inquiries promptly and professionally. Ability to multitask and manage a high volume of calls.
From $18 an hour
Quick Apply

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Project Coordinator

FORT ORANGE PRESS
Albany, NY

Quick Apply

Job Details

Full-time
$22 - $27 an hour

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Opportunities for advancement

Qualifications

Customer communication
Microsoft Office
Data management
Attention to detail
File organization
Time management

Full Job Description

Customer Service Representative

About Us

Fort Orange Press, established in 1905, has grown to become one of the leading printing and mailing companies in the Northeast. With over 100+ years of experience, the company has consistently anticipated market trends and invested the resources necessary to meet the evolving needs of our clients. We proudly deliver a comprehensive range of printed materials to both public and private sectors, including government, healthcare, higher education, finance, technology, and election ballot services. Fort Orange Press' continued success has been recognized by Printing Impressions magazine, naming us one of the top 400 printers in North America.

Summary

We are seeking a detail-oriented and customer-focused Customer Service Representative (CSR) to join our growing team. As a CSR, you’ll serve as a liaison between our clients and internal departments—including Estimating, Prepress, Production, and Shipping—to ensure each job is completed on time, to spec, and with excellence. You’ll manage orders from initiation through final delivery, keeping communication clear, accurate, and professional at every step.

This is a critical client-facing role that supports both day-to-day print and mail work as well as larger campaign-based projects. The ideal candidate has strong organizational skills, thrives in a fast-paced environment, and takes pride in delivering exceptional service.

Key Responsibilities

Serve as the primary contact for an assigned client base, managing all aspects of order intake, production coordination, and follow-up
Enter, update, and maintain orders in our MIS system (EFI Pace)
Work closely with internal departments to clarify job specs, confirm delivery dates, and resolve scheduling or inventory conflicts
Review proofs, production specs, and job tickets for accuracy and client approval
Track active jobs through production and proactively communicate status updates or changes
Coordinate with shipping, mailing, and warehouse teams to ensure smooth outbound logistics
Respond to client inquiries in a timely, clear, and professional manner
Escalate issues appropriately to supervisors or managers to maintain production timelines
Participate in daily production meetings and internal planning sessions
Assist with post-job documentation and client reporting as needed

Additional Qualifications & Skills

2+ years of customer service experience, preferably in a print/mail or manufacturing environment
Strong communication and problem-solving skills
Highly organized, with the ability to manage multiple projects simultaneously
Familiarity with print production workflows, materials, and terminology a plus
Proficient in Microsoft Office (Word, Excel, Outlook); experience with EFI Pace or other MIS systems is a plus
Comfortable working on-site in a fast-paced, deadline-driven environment
Team player with a commitment to quality, service, and continuous improvement

Why Join Fort Orange Press?

At Fort Orange Press, we value innovation, reliability, and collaboration. You’ll be part of a team that takes pride in delivering high-stakes work with professionalism and precision. This position offers hands-on experience in a dynamic production setting, with opportunities for advancement as we continue to grow.

Benefits Include:

Comprehensive health, dental, and vision coverage
401(k) with company matching
Paid time off and holidays
Professional development opportunities
Compensation commensurate with experience ranging from $22.00 - $27.00 per hour

Fort Orange Press is an equal opportunity employer.

Apply Now

If you're ready to join a leader in printing and data management, apply today!

Job Type: Full-time

Pay: $22.00 - $27.00 per hour

Expected hours: 40 per week

Benefits:

Dental insurance
Health insurance
Paid time off
Vision insurance

Experience:

Printing Industry: 1 year (Preferred)

Ability to Commute:

Albany, NY 12205 (Preferred)

Ability to Relocate:

Albany, NY 12205: Relocate before starting work (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

customer support coordinator jobs in latham ny

Project Coordinator

Service Appointment Coordinator

Recruitment Response Center Coordinator

Scheduling Coordinator/CSR

Call Center/Spa Coordinator Guest Services

Service BDC Appointment Coordinator

Customer Service Coordinator

Service Appointment Coordinator

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