- Job Title: Office & Mail Services Associate
- Position Type: Full-Time Regular
- Location: Boca Raton, FL
- Shift time: 8:00 am - 5:00 pm (40 hours / week)
- Pay Range: $19 - $20 / hr (Bi-weekly wages) (Final pay is decided by hiring manager after final interview)
- Special Skills Required: Reprographics, Mail & Package Logistics, Administrative & Technical Support
Job Summary
We are seeking an energetic, reliable, and detail-oriented Customer Services Associate (CSA) to join our team. In this role, you will serve as a primary liaison between our company and our clients, ensuring smooth day-to-day office operations. Your responsibilities will range from managing mail and packages to executing print/copy/finishing projects, supporting event logistics, and assisting Executive Assistants with special projects.
If you thrive in a fast-paced environment, possess strong organizational skills, and pride yourself on delivering top-notch professional support, we want to hear from you!
Key Responsibilities
- Mail & Package Logistics:
- Process and deliver incoming/outgoing mail and packages daily.
- Safely operate Pitney Bowes postage equipment and manage time-sensitive shipments.
- Reprographics & Print Services:
- Manage, operate, and maintain high-volume print, copy, and scanning equipment.
- Assemble professional binders, booklets, and presentation materials.
- Client Reception & Hospitality:
- Greet visitors warmly, answer incoming calls professionally, and escort clients to conference rooms.
- Schedule meeting spaces, prepare conference rooms daily, and manage food catering/takeout orders.
- Maintain and restock kitchen and pantry areas to ensure a clean, welcoming environment.
- Administrative & Local Support:
- Run local errands, including special Post Office requests, courthouse document pickups/deliveries, and meal pickups.
- Assist Executive Assistants with special projects and administrative tasks as assigned by the onsite Team Lead.
- Maintain accurate logs, reports, and performance measurements while adhering to safety, security, and company guidelines.
Qualifications & Physical Requirements
- Education & Experience:
- High School Diploma or equivalent required.
- Preferred: Prior experience in a legal environment and/or a background in document scanning/reprographics.
Skills:
- Excellent verbal and written English communication skills.
- Strong computer proficiency (especially email environments and basic office software).
- Exceptional organizational skills with the ability to prioritize and multitask independently or as part of a team.
Physical Demands:
- Ability to lift up to 50 lbs.
- Capability to stand, walk, sit, bend, reach, and engage in repetitive motion tasks for extended periods.
- Close vision capability for detailed document inspection and machine operation.
Schedule & Work Environment
- Hours: Monday – Friday, 8:00 AM – 5:00 PM (Includes a 1-hour lunch break).
- Flexibility: Willingness to work overtime as needed.
“The pay range for this position is $19 - $20 per hour; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered."
Application Question(s):
- Are you comfortable lifting up to 50 lbs, standing/sitting for long periods
Education:
- High school or equivalent (Required)
Experience:
- Opex, NCR, Mail Sorter, and Pitney Bowes Postage Machine: 1 year (Preferred)
- Mailroom Processing: 1 year (Required)
- Reprographic: 1 year (Required)
Work Location: In person
