Top 54 Helpdesk engineer Jobs in Laurel, Md

Systems Engineer
Leidos —Washington, DC
- $107,900 - $195,050 a year
- Full-time
- Bachelor of Science
- Windows
- Master's degree
14d
Systems Engineer
Leidos —Washington, DC
- $87,100 - $157,450 a year
- Full-time
- Bachelor of Science
- Mid-level
- Windows
6d
HelpDesk Specialist
Business Management Associates, Inc. —Bowie, MD
- Part-time
- Remote
- 11+ years
- Windows
- Master's degree
Quick Apply
Desktop Support Technician, Senior
LCG, Inc. —Bethesda, MD
- $30 - $38 an hour
- Computer Science
- Word processing
- Research
- Paid holidays
- Disability insurance
Quick Apply
Senior Infrastructure Engineer
Shield Consulting Solutions —Laurel, MD
- $190,000 - $200,000 a year
- Full-time
- 11+ years
- Bachelor's degree
- Senior level
- Paid holidays
- Paid time off
Quick Apply
System Administrator 1 - Annapolis Junction, MD
M.C. Dean, Inc —Annapolis Junction, MD
- $75,520 - $113,280 a year
- Weekends as needed
- Mid-level
- High school diploma or GED
- Travel
- Paid parental leave
- Disability insurance
IT Specialist
Sealing Technologies, a Parsons Company —Columbia, MD
- $50,000 - $60,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Dental insurance
- Tuition reimbursement
7d
COMPUTER NETWORK SUPPORT SYSTEMS ENGINEER
Peraton —Fort Meade, MD
- $104,000 - $166,000 a year
- Full-time
- Computer Science
- High school diploma or GED
- Doctor of Philosophy
- Health savings account
- Paid holidays
Solution Engineer (Software Support, Third Shift)
Appian Corporation —McLean, VA
- $50,000 - $125,000 a year
- Overnight shift
- Remote
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
- Paid parental leave
- Health savings account
Quick Apply
IT Sales Support Engineer
Untethered Labs —College Park, MD
- Full-time
- Mid-level
- Office
- Databases
Quick Apply
Mid-Level Systems Engineer
Integrity Technology Consultants, Inc. —Fort Meade, MD
- $100,000 - $132,000 a year
- Computer Science
- Mid-level
- High school diploma or GED
- Profit sharing
- Health savings account
Cloud Solutions Administrator
Cloudforce —National Harbor, MD
- $65,000 - $100,000 a year
- Full-time
- Hybrid work
- HIPAA
- Mid-level
- US work authorization
- Free parking
- Paid parental leave
Quick Apply
Call Center Analyst - Application Support
NuAxis Innovations —Washington, DC
- Online Application
- Research
- Mid-level
- High school diploma or GED
Tier II PC Technicians
cybercoretech —Baltimore, MD
- $40,000 - $53,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Paid parental leave
- Paid holidays
Quick Apply
System Administrator 2 - Annapolis Junction, MD
M.C. Dean, Inc —Annapolis Junction, MD
- $90,640 - $135,960 a year
- Weekends as needed
- Computer science
- Computer Science
- Engineering
- Paid parental leave
- Disability insurance
6h
IT Systems & Security Engineer
Chamber Cardio —Washington, DC
- Full-time
- Remote
- HIPAA
- Mid-level
- 3 years
Unified Communications (UC) Engineer
AHU Technologies Inc —Washington, DC
- $45 - $50 an hour
- Full-time
- Hybrid work
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
Quick Apply
Systems Engineer L3
Jovian Concepts —Annapolis Junction, MD
- Full-time
- Computer Science
- Master's degree
- High school diploma or GED
Voice and Data Communications Engineer
AHU Technologies Inc —Washington, DC
- $42 - $47 an hour
- Full-time
- Hybrid work
- Maintenance
- Mid-level
- Office
Quick Apply
System Engineer - Junior
DK Consulting —Towson, MD
- Full-time
- Google Workspace
- Computer Science
- Bachelor's degree
Quick Apply

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Systems Engineer

Leidos -
Washington, DC

Apply Now

Job Details

Full-time
$107,900 - $195,050 a year
14 days ago

Qualifications

Containerization systems
Engineering equipment malfunctions diagnostics
IT user and group management
Linux support
GPO
Equipment installation
Electronic systems troubleshooting
Configuration management
Public Cloud
Windows
Software installation
Industrial equipment troubleshooting
DHCP
AWS
DNS
Networking equipment (troubleshooting support)
Desktop administration
Server hardware support
Production troubleshooting

Full Job Description

Description

The Leidos Security and Engineering Programs (SEP) is seeking a Systems Engineer for the Center for Information Systems Security (CISS) program. This position requires the ability to work flexible hours in Washington DC with as-needed travel to Chantilly, VA (under 25%).

Work Schedule is as follows:

Monday thru Friday: 2PM-10:30PM

Primary Responsibilities

1) Performs the integration of new COTS/GOTS systems (network equipment, servers, workstations, etc) into the production environment, responsible for ensuring mission readiness.

2) Manages change controls for documentation within a IT Service Management Tool (ITSM) and Configuration Management database (CMDB) and performs corrective action on any discrepancies or findings.
3) Develops technical solutions and resolves complex user, computer, server, network, appliance, and application issues. Independently and consistently records, manages, and updates these solutions in a knowledge database and ticketing system.
4) Reviews data from a DoD Network Monitoring System. Reviews historical data and proactively audits systems to ensure they meet program requirements. Assesses and remediates risks and incidents.
5) Once trained on the program specific equipment, the candidate will be relied on as an expert in their AOR, and will be expected to analyze issues, make remediation recommendations to management, and subsequently carry out those remediation processes.

6) Ability to create technical documentation (SOP’s, KBA’s, etc) to help junior staff members reduce escalation numbers.

Basic Qualifications

BS degree and 8 years of prior relevant experience or Masters with 6+ years of prior relevant experience. A High School diploma with an additional 2 years’ relevant experience may be considered in lieu of a degree.
Interim Top-Secret clearance is required with ability to obtain a Final Top Secret.
Experienced with the following Windows Server administration tools: WSUS, Group Policy, Active Directory, RDP, DNS, DHCP.
Mid-to-High Level RHEL troubleshooting.
Low-to-Mid Level Windows 11 and Windows Server 2022/2025 troubleshooting.
GOTS/COTS application, installation, configuration, and troubleshooting.
Industrial computer and Dell systems installation, configuration, and troubleshooting.
Tier 3 Systems Administrator support.
The candidate should be a proactive leader and team player with strong communication, management, analytical, and problem solving skills; proven ability to thrive in environments that constantly embraces new technology.
AWS virtualization, networking configuration, and troubleshooting.
Docker configuration and troubleshooting.
Database installation, configuration, and troubleshooting (Postgre, MariaDB, etc.).

Preferred Qualifications

Lifecycle management experience (PC Imaging & Disposition).
Knowledge of Network Monitoring tool management such as OpManager, Solarwinds, PRTG.
ServiceNow On-Premise application and database server experience.
Experience with virtualization.
Infrastructure equipment troubleshooting such as Tripplite or Eaton UPS’, Fiber and/or Ethernet installation/termination, and electronic testing and metering equipment.
Ticket tracking system experience (i.e. Remedy, ServiceNOW, SharePoint).
Prior experience in a Network Operations Center environment or Tier 3 Helpdesk.
Basic Juniper and Palo Alto Tier 1 troubleshooting experience.
Experience with CMD/Terminal/PowerShell/other CLI

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.

Original Posting:

May 21, 2026

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

Pay Range $107,900.00 - $195,050.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.

Securing Your Data

Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at [email protected].

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

Apply Now

Refine Your Search

helpdesk engineer jobs in laurel, md

Systems Engineer

Systems Engineer

HelpDesk Specialist

Desktop Support Technician, Senior

Senior Infrastructure Engineer

System Administrator 1 - Annapolis Junction, MD

IT Specialist

COMPUTER NETWORK SUPPORT SYSTEMS ENGINEER

Solution Engineer (Software Support, Third Shift)

IT Sales Support Engineer

Mid-Level Systems Engineer

Cloud Solutions Administrator

Call Center Analyst - Application Support

Tier II PC Technicians

System Administrator 2 - Annapolis Junction, MD

IT Systems & Security Engineer

Unified Communications (UC) Engineer

Systems Engineer L3

Voice and Data Communications Engineer

System Engineer - Junior

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