Top 833 Patient access representative Jobs in Laurel, Md

Referral Management (Non-Nurse) Reviewer
Zimmerman Associates, Inc. —Bethesda, MD
- $23.56 an hour
- Microsoft Excel
- Microsoft Outlook
- Customer service
Referral Management (Non-Nurse) Reviewer
Zimmerman Associates, Inc. —Bethesda, MD
- $24.13 an hour
- Microsoft Excel
- Microsoft Outlook
- Customer service
Dental Patient Care Coordinator
Private Practice —Chevy Chase, MD
- $26 - $30 an hour
- Full-time
- Dental office
- Customer service
- Mid-level
- Profit sharing
- Health insurance
Quick Apply
4h
Front Desk Associate (Part-time HD 9/1/2026) Laurel, MD
PM Pediatrics Management Group —Laurel, MD
- $17 - $28 an hour
- Part-time
- Sanitation
- HIPAA
- High school diploma or GED
Quick Apply
Facility Admissions Coordinator UN
University of Maryland Medical System —Laurel, MD
- $19.29 - $31.40 an hour
- Full-time
- Hospital
- Administrative experience
- High school diploma or GED
Patient Service Representative
Patient First —Bowie, MD
- $20 - $23 an hour
- Full-time
- 18 years or older
- Ability to walk for extended periods
- Maintenance
- Paid holidays
- Disability insurance
1d
Customer Service Advocate I (Remote)
CareFirst BlueCross BlueShield —Baltimore, MD
- $32,256 - $59,136 a year
- Full-time
- Remote
- High school diploma or GED
- US work authorization
- 1 year
- 401(k)
Quick Apply
Patient Services Representative
Prism Vision Group —Greenbelt, MD
- $18.00 - $31.89 an hour
- Computer literacy
- HIPAA
- English
Registrar
Sheppard Pratt —Elkridge, MD
- $18.50 - $24.09 an hour
- Part-time
- Computer literacy
- Analysis skills
- 1 year
- 403(b) matching
- Mileage reimbursement
Quick Apply
10h
Administrative Assistant
Mercy Medical Center —Glen Burnie, MD
- $21.98 - $36.27 an hour
- Full-time
- Hospital
- Clinic
- Epic
- 403(b) matching
- Paid holidays
Medical Practice Representative II
Faculty Physicians Inc. —Laurel, MD
- $16.97 - $25.43 an hour
- Mid-level
- High school diploma or GED
- Accounting
Quick Apply
Front Desk Associate (Full-time) Columbia, MD & Glen Burnie, MD
PM Pediatrics Management Group —Elkridge, MD
- $17 - $28 an hour
- Full-time
- Sanitation
- HIPAA
- High school diploma or GED
Quick Apply
7d
Patient Care Representative (Floater) (Various shifts)
Gladstone Psych & Wellness —Columbia, MD
- $20 - $22 an hour
- Full-time
- Psychiatry
- Adults
- High school diploma or GED
Quick Apply
10d
Patient Service Coordinator MAS
MedStar Health —Silver Spring, MD
- $18.70 - $32.72 an hour
- Full-time
- High school diploma or GED
- Computer skills
- 1 year
3d
Unit Resource Coordinator
Luminis Health —Lanham, MD
- $20 - $33 an hour
- PRN
- Hospital
- Inpatient
- High school diploma or GED
- AD&D insurance
- Paid holidays
Receptionist
Summit Ambulatory Surgical Center - Silver Spring (10508) —Silver Spring, MD
- $22.70 - $29.58 an hour
- Full-time
- Bilingual
- High school diploma or GED
- Perioperative Care
- Health savings account
- AD&D insurance
Access Call Center Representative
Children's National Hospital —Silver Spring, MD
- $18.54 - $30.89 an hour
- Full-time
- Computer literacy
- Mid-level
- High school diploma or GED
- Commuter assistance
- AD&D insurance
Receptionist
University of Maryland Medical System —Glen Burnie, MD
- PRN
- Hospital
- High school diploma or GED
- Entry level
Customer Information Assistant
Luminis Health —Lanham, MD
- $17.50 - $23.00 an hour
- PRN
- Hospital
- High school diploma or GED
- Typing
- AD&D insurance
- Paid holidays
Patient Access Associate
Luminis Health —Lanham, MD
- 8 hour shift
- Hospital
- HIPAA
- High school diploma or GED
- AD&D insurance
- Paid holidays

I want to receive the latest job alert for patient access representative in laurel, md

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

patient access representative jobs near laurel, md

Administrative Assistant jobs in Glen Burnie, MD

Front Desk Agent jobs in Laurel, MD

Patient Services Coordinator jobs in Silver Spring, MD

Patient Care Coordinator jobs in Chevy Chase, MD

Customer Advocate jobs in Baltimore, MD

Nurse jobs in Bethesda, MD

Recruiting Coordinator jobs in Lanham, MD

Call Center Representative jobs in Silver Spring, MD

Receptionist jobs in Glen Burnie, MD

Admissions Coordinator jobs in Laurel, MD

Patient Representative jobs in Columbia, MD

Receptionist jobs in Silver Spring, MD

Administrative Assistant jobs in Columbus, GA

Administrative Assistant jobs in Kenosha, WI

Resident Assistant jobs in Washington, DC

Administrative Assistant jobs in Pittsburgh, PA

Administrative Assistant jobs in Ocala, FL

Administrative Assistant jobs in Land O' Lakes, FL

Administrative Assistant jobs in Monroe, MI

Administrative jobs in Alexandria, VA

Referral Management (Non-Nurse) Reviewer

Zimmerman Associates, Inc. -
Bethesda, MD

Apply Now

Job Details

$23.56 an hour

Qualifications

Customer communication
Microsoft Excel
Microsoft Outlook
Customer service
Associate's degree
Medical terminology

Full Job Description

Zimmerman Associates, Inc. (ZAI) is seeking to hire multiple Referral Management (Non-Nurse) Reviewers to support our contract with the Integrated Referral Management and Appointing Center (IRMAC), the National Capital Region’s premier authority for appointment coordination and referral management services for beneficiaries within the Defense Health Network.

Pay Rate: $23.56 per hour plus $4.93 Health & Wellness Fringe

Role and Responsibilities:

Referral Management (Non-Nurse) Reviewers will facilitate centralized product line and specialty referrals for Active-Duty Service Members and TRICARE Prime beneficiaries enrolled at Military Treatment Facilities (MTFs) within the National Capital Region.

This is an onsite opportunity

Qualifications / Skills / Experience:

Minimum of an Associate’s degree
At least 2 years of experience in Utilization Management, Referral Management, Authorization/Denials, or Medical Claims Processing/Insurance Referral
U.S. Citizenship required, with the ability to obtain a Public Trust Clearance
Knowledge of medical care criteria such as InterQual, Milliman Ambulatory Care Guidelines, Specialty Referral Guidelines (SRGs), or other evidence-based Military Health System (MHS) guidelines
Familiarity with medical terminology and ability to learn MHS, VA-DOD Sharing Program, TRICARE, HIPAA, and release of medical information protocols
Excellent communication and interpersonal skills
Strong customer service orientation
Understanding of Access to Care Standards within the Direct Care System
Attention to detail, including correct use of deferral codes
Strong organizational skills with ability to prioritize tasks and manage time effectively
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Access, Outlook) and internet navigation

Essential Tasks:

Review and process referrals for administrative and clinical completeness and appropriateness, completing disposition within 24 hours of referral date
Collaborate with appointing centers, case managers, product line nurses, providers, clinics, managed care contractors, and other healthcare team members to ensure appropriate use of Direct Care and civilian network resources
Ensure patients are scheduled with the right provider, at the right time and place
Review compliance with Specialty Referral Guidelines (SRGs) per IRMAC protocols
Complete and return Clear Legible Reports (CLR) to ordering civilian providers within required Return of Favorable Response (ROFR) timelines
Manage telephone, written, and electronic communications regarding specialty appointments and referrals
Monitor and process referral management worklists (e.g., Genesis Work Lists) to ensure timely consult processing
Communicate referral status to patients, including benefit counseling and advocacy resources as needed
Reschedule or redirect patients within 3 days when referrals are disapproved or invalid, advising on other care options and Line-of-Duty issues
Receive and enter ROFR referrals in MHS-GENESIS from Military Contractor Support Centers (MCSC) portals for assigned specialties/product lines, adhering to all timelines and business rules
Verify patient eligibility and update demographics in MHS-GENESIS
Document patient interactions, especially when appointments are refused, and coordinate with Beneficiary Counselor and Assistance Coordinator as appropriate
Coordinate with product line nurses and clinics for special accommodations
Interface with MCSC and multidisciplinary teams to ensure referral appropriateness
Submit referrals to non-network providers for TRICARE Service Center medical necessity reviews
Monitor referral management voicemail and return patient calls within established guidelines
Provide External Provider Referral Online (EPRO) information as requested
Close unused referrals following DHA IPM and NCR Medical Directorate policies, notifying ordering providers accordingly
Orient and train new IRMAC staff on referral processes and timelines
Perform other duties as assigned

Zimmerman Associates, Inc. is an equal opportunity employer. We comply with Federal and State Equal Opportunity laws and consider qualified applicants without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, veteran status, or any other protected status.

#INDSPN

Apply Now

Refine Your Search

patient access representative jobs in laurel, md

Referral Management (Non-Nurse) Reviewer

Referral Management (Non-Nurse) Reviewer

Dental Patient Care Coordinator

Front Desk Associate (Part-time HD 9/1/2026) Laurel, MD

Facility Admissions Coordinator UN

Patient Service Representative

Customer Service Advocate I (Remote)

Patient Services Representative

Registrar

Administrative Assistant

Medical Practice Representative II

Front Desk Associate (Full-time) Columbia, MD & Glen Burnie, MD

Patient Care Representative (Floater) (Various shifts)

Patient Service Coordinator MAS

Unit Resource Coordinator

Receptionist

Access Call Center Representative

Receptionist

Customer Information Assistant

Patient Access Associate

I want to receive the latest job alert for patient access representative in laurel, md

Related Searches

Explore jobs in more locations

Role and Responsibilities:

Qualifications / Skills / Experience:

Essential Tasks:

Job Seeker Tools

Employer Tools

Browse

Stay Connected