Top 19 User experience director Jobs in Laurel, Md

Product Design Director, Consumer & Developer Experience
Capital One —McLean, VA
- Email
- Office
- 3 years
- Organizational skills
- Health insurance
Director of UX & Design
Bloomberg BNA —Arlington, VA
- $215,000 - $265,000 a year
- Full-time
- Bachelor's degree
- Psychology
- Senior level
10d
Senior Director, Research & User Intelligence, Customer and Developer Experiences
Information Technology Senior Management Forum —McLean, VA
- $269,600 - $335,700 a year
- Email
- Computer science
- Office
- 3 years
- Health insurance
Senior Director, Research & User Intelligence, Customer and Developer Experiences
Capital One —McLean, VA
- Email
- Computer science
- Computer Science
- Office
- Health insurance
Director of User Research
Bloomberg BNA —Arlington, VA
- $215,000 - $260,000 a year
- Full-time
- Organizational skills
- Senior level
- Leadership
1d
Product Design Director, Card Servicing and Support Platform Design
Capital One —McLean, VA
- Email
- Office
- 3 years
- Organizational skills
- Health insurance
Product Design Director (Individual Contributor), Customer Acquisitions and Management
Capital One —McLean, VA
- Email
- 8 years
- Mentoring
- Organizational skills
- Health insurance
Senior Director, Product Design, Small Business Bank
Capital One —McLean, VA
- Email
- Office
- Organizational skills
- Fair chance
- Health insurance
Product Design Director, Consumer & Developer Experience
Information Technology Senior Management Forum —McLean, VA
- $230,400 - $263,000 a year
- Email
- Office
- 3 years
- Organizational skills
- Health insurance
Product Design Director (Individual Contributor), Customer Acquisitions and Management
Information Technology Senior Management Forum —McLean, VA
- $230,400 - $263,000 a year
- Email
- 8 years
- Mentoring
- Organizational skills
- Health insurance
Product Design Director, Acquisitions, Core Card Experiences,
Capital One —McLean, VA
- Email
- Office
- 3 years
- Organizational skills
- Health insurance
Senior Director, Content Design - Consumer and Developer Experience
Information Technology Senior Management Forum —McLean, VA
- $245,100 - $335,700 a year
- Email
- Office
- 3 years
- Mentoring
- Health insurance
Director, Product Design - AI in Experience Design
Capital One —McLean, VA
- Email
- Writing skills
- Office
- 8 years
- Health insurance
1d
Product Design Senior Director - Card Platforms & Data team
Capital One —McLean, VA
- Email
- Office
- Fair chance
- Senior level
- Health insurance
Director, Product Design - AI in Experience Design
Information Technology Senior Management Forum —McLean, VA
- $230,400 - $286,900 a year
- Email
- Writing skills
- Office
- 8 years
- Health insurance
2d
Product Design Director, Card Servicing and Support Platform Design
Information Technology Senior Management Forum —McLean, VA
- $230,400 - $263,000 a year
- Email
- Office
- 3 years
- Organizational skills
- Health insurance
Product Design Director, Acquisitions, Core Card Experiences,
Information Technology Senior Management Forum —McLean, VA
- $230,400 - $263,000 a year
- Email
- Office
- 3 years
- Organizational skills
- Health insurance
Product Design Senior Director - Card Platforms & Data team
Information Technology Senior Management Forum —McLean, VA
- $269,600 - $307,700 a year
- Email
- Office
- Fair chance
- Senior level
- Health insurance
CX Director - Practice Lead - Remote
McFadyen Digital —Vienna, VA
- Full-time
- Marketing
- Merchandising
- 11+ years
Quick Apply

More jobs to discover

Find similar jobs that you might be interested in.

Digital Design Director
Aristotle —Washington, DC
This is not an entry-level role or a production-only design job. The right person brings a clear design perspective, understands the audience, and can explain…
$90,000 - $135,000 a year
Quick Apply
Fractional Director of Product Strategy & Design
Computer World Services —Falls Church, VA
Partner across engineering, design, AI, clinical, marketing, and leadership teams. Equally comfortable discussing customer psychology, UX, AI, engineering trade…
$125 - $175 an hour

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Design Director
Notary Loop —New Albany, OH
Collaborate with cross-functional teams including product management and engineering to ensure design alignment with business goals.
$190,000 - $225,000 a year
Quick Apply
Senior Director, Design
TELUS Digital —Columbus, OH
You'll shape the design strategy for a portfolio of Fortune 500 relationships, lead a talented organization across Design, Creative Services, and Content Design…
$190,000 - $246,000 a year

Show more jobs in cities nearby

I want to receive the latest job alert for user experience director in laurel, md

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

user experience director jobs near laurel, md

Product Designer jobs in McLean, VA

Marketing Manager jobs in McLean, VA

User Experience Researcher jobs in Arlington, VA

Senior Product Designer jobs in McLean, VA

Work From Home Customer Service jobs in Atlanta, GA

Director Of Customer Experience jobs in Fort Lauderdale, FL

Director Of Customer Experience jobs in Miami, FL

Director Of Sales jobs in San Antonio, TX

Director Of Customer Experience jobs in Hartford, CT

Director Of Customer Experience jobs in Greenville, SC

Product Designer jobs in Cupertino, CA

Interior Designer jobs in New Jersey

Product Designer jobs in Soho, NY

Apparel Product Development jobs in Seattle, WA

Product Tester jobs in Louisiana

Product Designer jobs in New Jersey

Product Designer jobs in Jacksonville, FL

Production Manager jobs in Remote

Learning Development Manager jobs in Chicago, IL

Fleet Manager jobs in Cleveland, OH

Product Design Director, Consumer & Developer Experience

Capital One -
McLean, VA

Apply Now

Job Details

Full-time

Benefits

Health insurance

Qualifications

Product design project leadership
Leading team collaboration initiatives
Managing art or design teams
Senior leadership

Full Job Description

Product Design Director, Consumer & Developer Experience

We’re currently seeking a Product Design Director to lead our EASE Customer Experience team in Consumer & Developer Experience (CDX) Design, part of the Experience Design organization. The EASE Customer Experience team designs the foundational digital journeys for prospects and customers of Capital One across web and mobile platforms, ensuring seamless quality, consistency, and scale across our digital channels.

The Experience Design team at Capital One is at the forefront of enriching our customers’ digital and physical experiences and we are passionate about creating memorable, meaningful product experiences that build the Capital One brand with humanity and drive business advantage and innovation. We champion a thriving environment of collaboration, authenticity and healthy critique, in which we honor diversity of thought, create a culture of belonging, and elevate one another. If you’re a creative innovator who embraces an environment where you can experiment, learn, and change banking for good, we’d love to hear from you.

Role Expectations

As the Director of EASE Customer Experiences, you’ll lead a talented, cross-disciplinary team of designers and collaborate deeply with our research teams and Product and Tech leadership. You’ll be responsible for leading high-impact, highly complex projects and defining and driving design strategy that informs the higher-level vision of the organization and aligns to business objectives.

Here are some of the expected competencies for this role:

Product Design Expertise: Leverage established expertise and leadership in product design to elevate the quality and maturity of the design practice at Capital One. Leveraging a variety of skills across interaction, visual and service design; in collaboration with cross-functional partners, help to oversee and optimize the use of appropriate tools, platforms, frameworks and design systems and enable your team to develop artifacts that may include vision stories, journey maps, blueprints, high-fidelity designs and prototypes

Leadership: Create conditions for a positive and inclusive team environment and set a vision for an inclusive, collaborative culture that makes your team feel valued and heard

Human-Centered: Champion voices of both customers and partners, modeling the mindset that business and customer outcomes are not distinct but complementary, ultimately resulting in experiences that exceed baseline customer needs and expectations

Business-Focused: Demonstrate expert knowledge of products, processes, our customers, competitors and industry market trends, applying relevant insights to shape how Design should engage and solve business challenges

Problem-Solving: Share insights around technical advances and data capabilities that could influence outcomes, while helping larger teams navigate technical limitations and boundaries in service of bold technological solutions, data destinations and efficiency

Collaboration: Connect the dots across teams, portfolios, platforms and LOBs, bringing together partners and processes in ways that drive more coherent experiences, accelerate delivery and elevate the value of design

Communication: Present work across levels and job functions, modeling a strategic human-centered approach that integrates design frameworks, data and research insights to make the complex accessible, influence senior stakeholders and achieve impactful results

The ideal candidate has a strong portfolio demonstrating your leadership, process, results and impact.

Basic Qualifications:

At least 8 years of experience in a product design role
At least 3 years of experience leading design teams

Preferred Qualifications:

At least 10 years of experience in a product design role
At least 5 years of experience leading design teams
Experience in a design toolkit that spans product design, service design, design strategy or content design
Experience leading product design teams operating across UX or UI, strategy, content and research from strategy through delivery to market
Experience with AI assistants tools like Claude or Gemini, and agentic development like Claude Code
Experience partnering with product managers, engineers, marketing and analytics leaders across multiple business lines to shape strategy, OKRs, roadmaps and operating models
Experience working within a design system
Proficiency with web and mobile technologies and platforms, navigating technology considerations and constraints to drive sound product and experience decisions
Expertise with design and prototyping tools such as Figma
Experience managing an interdisciplinary design team
Proficiency in business case development, grounding product and user experience decisions to business value
Exceptional written and verbal communication skills
Exceptional interpersonal skills and relationship building across complex organizations
Exceptional people management and development skills

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $230,400 - $263,000 for Director, Design

New York, NY: $251,400 - $286,900 for Director, Design

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to [email protected]

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Apply Now

Refine Your Search

user experience director jobs in laurel, md

Product Design Director, Consumer & Developer Experience

Director of UX & Design

Senior Director, Research & User Intelligence, Customer and Developer Experiences

Senior Director, Research & User Intelligence, Customer and Developer Experiences

Director of User Research

Product Design Director, Card Servicing and Support Platform Design

Product Design Director (Individual Contributor), Customer Acquisitions and Management

Senior Director, Product Design, Small Business Bank

Product Design Director, Consumer & Developer Experience

Product Design Director (Individual Contributor), Customer Acquisitions and Management

Product Design Director, Acquisitions, Core Card Experiences,

Senior Director, Content Design - Consumer and Developer Experience

Director, Product Design - AI in Experience Design

Product Design Senior Director - Card Platforms & Data team

Director, Product Design - AI in Experience Design

Product Design Director, Card Servicing and Support Platform Design

Product Design Director, Acquisitions, Core Card Experiences,

Product Design Senior Director - Card Platforms & Data team

CX Director - Practice Lead - Remote

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for user experience director in laurel, md

Explore jobs in more locations

Role Expectations

Job Seeker Tools

Employer Tools

Browse

Stay Connected