Top 2 Head housekeeper Jobs in Laurel, Mt

Head Housekeeper Asst
Best Western Yellowstone Crossing —Laurel, MT
- $15.50 an hour
- Weekends as needed
- Mid-level
- Hotel
- High school diploma or GED
Quick Apply
Head Housekeeper
Best Western Yellowstone Crossing —Laurel, MT
- $16 an hour
- Weekends as needed
- Microsoft Excel
- Writing skills
- Mid-level
Quick Apply

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Head Housekeeper Asst
Best Western Yellowstone Crossing —Laurel, MT
Quality Assurance: Conduct thorough daily inspections of clean guest rooms, public areas, and employee work areas to ensure strict adherence to hotel standards.
$15.50 an hour
Quick Apply
Head Housekeeper
Best Western Yellowstone Crossing —Laurel, MT
This role ensures the highest standards of cleanliness, maintenance, and guest satisfaction are consistently met throughout all guest rooms, public areas, and…
$16 an hour
Quick Apply

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Head Housekeeper
Innvite Hospitality —Obetz, OH
Successful recent work experience in hotels or a field related to this position. Required to demonstrate and practice minimum courtesy standards while…
$16 - $18 an hour
Quick Apply
Housekeeping + Head of Housekeeping + Executive Housekeeper
Innvite Hospitality —Obetz, OH
Ability to move from guest room to guest room with exposure to the extreme s of the climate of the location. As Executive Housekeeper, you'll keep all aspects…
Quick Apply

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Head Housekeeper Asst

Best Western Yellowstone Crossing -
Laurel, MT

Quick Apply

Job Details

Full-time
$15.50 an hour

Qualifications

High school diploma or GED

Full Job Description

The Assistant Head Housekeeper supports the Head Housekeeper in managing the daily operations of the housekeeping and laundry departments. This role is primarily responsible for ensuring all housekeeping staff are efficiently deployed, maintaining high cleanliness standards through rigorous inspections, and stepping in to lead the department in the absence of the Head Housekeeper.

Key Responsibilities

I. Daily Operations & Supervision

Shift Management: Oversee and manage the day-to-day operations of the housekeeping shift, ensuring all tasks are completed efficiently and on schedule.
Room Assignments: Prepare daily room assignments for Room Attendants and Housepersons based on occupancy reports and priority requests.
Quality Assurance: Conduct thorough daily inspections of clean guest rooms, public areas, and employee work areas to ensure strict adherence to hotel standards.
Support: Provide direct operational support to staff, assisting with room cleaning or specialized tasks during high-occupancy periods or staffing shortages.

II. Team Training and Development

Onboarding: Assist the Head Housekeeper with the onboarding and training of new team members, focusing on cleaning techniques, safety protocols, and guest service standards.
Coaching: Provide ongoing coaching and immediate feedback to staff regarding performance, productivity, and adherence to uniform/grooming standards.
Motivation: Help foster a positive, productive, and respectful work environment.

III. Administration and Coordination

Maintenance Reporting: Promptly log and follow up on all maintenance issues reported by housekeeping staff, coordinating communication with the Maintenance department.
Communication: Maintain close communication with the Front Office regarding room status updates, late checkouts, and priority clean requests.
Paperwork: Assist with administrative duties such as updating checklists, processing daily reports, and managing lost and found logs.

IV. Guest Services and Problem Resolution

Guest Contact: Respond promptly and courteously to all guest requests and inquiries, ensuring swift resolution and exceptional service delivery.
Complaint Handling: Take ownership of and resolve guest issues related to housekeeping service or room cleanliness, escalating complex issues to the Head Housekeeper when necessary.

Qualifications

Experience: Minimum of 1 year of experience in a supervisory or senior attendant role within a hotel housekeeping or similar operations department (preferred).
Education: High school diploma or equivalent (required).
Skills:
Proven ability to supervise and motivate a team.
Excellent organizational skills and attention to detail.
Strong communication and interpersonal skills.
Familiarity with cleaning chemicals, equipment, and safety procedures.
Basic proficiency with hotel management systems (PMS).
Attributes:
Service-oriented and a positive, hands-on leadership style.
Physical ability to perform duties which may include standing, bending, and lifting.
Flexibility to work various shifts, including weekends and holidays.

Yellowstone National Park is something everyone should see at least once in a lifetime, and our Laurel hotel is the perfect place to stay while discovering the beauty of this region.
Our Yellowstone area hotel features a hot tub, plenty of truck parking and a friendly staff. Our complimentary full breakfast is hearty, delicious and the perfect start to your day. Indulge in biscuits and gravy, waffles, Danishes, fruit, and bagels. Chilled juices and Folgers complete the most important meal of the day.
Depend on our Laurel, Montana hotel to be your home away from home as you discover the beauty of the Park. Bear Tooth Pass near Red Lodge is just minutes away, and there is an incredible golf course and sporting events at the nearby sports complex. From rodeos to concerts, there is plenty to do beyond Yellowstone, too.

Pay: $15.50 / hour

Pay:

Tips

Job Type: fulltime

Schedule:

Weekend availability
Monday to Friday
Holidays
Day shift

Education: High school degree

Work location: On-site

Quick Apply

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Key Responsibilities

I. Daily Operations & Supervision

II. Team Training and Development

III. Administration and Coordination

IV. Guest Services and Problem Resolution

Qualifications

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