Top 298 Front desk manager Jobs in Laveen, Az

Front Desk Manager
Marriott International, Inc —Scottsdale, AZ
- $61,000 - $78,000 a year
- Full-time
- No experience needed
- Mid-level
- Hotel
Assistant Front Desk Manager
Marriott International, Inc —Scottsdale, AZ
- $25.48 - $28.85 an hour
- Full-time
- No experience needed
- Mid-level
- Hotel
10d
Hotel General Manager
Sonesta ES Suites Scottsdale —Scottsdale, AZ
- $75,000 - $85,000 a year
- Full-time
- Bilingual
- In-person
- Senior level
- Paid time off
Quick Apply
Office Assistant - Office Coordinator
AIRES LLC —Phoenix, AZ
- From $16.50 an hour
- Full-time
- Office
- Administrative experience
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
2d
Office Coordinator
Arixa Capital —Scottsdale, AZ
- $28 - $32 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Office
- Free parking
- Paid holidays
Quick Apply
Front Desk
Mountain View Headache and Spine Institute PLLC —Phoenix, AZ
- $25 - $28 an hour
- Full-time
- Inventory management
- HIPAA
- High school diploma or GED
- Health insurance
- Paid time off
Quick Apply
Front Desk
Holiday Inn Express & Suites Phoenix Dwtn - State —Phoenix, AZ
- Full-time
- Computer literacy
- Basic math
- Hotel
Front Desk Scheduler/Office Manager
Family Dental Station —Glendale, AZ
- $22 - $30 an hour
- Full-time
- Dental office
- HIPAA
- Mid-level
Quick Apply
Office Administrative Coordinator
Greenberg Traurig —Phoenix, AZ
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Software troubleshooting
11d
Rooms Operations Manager
Marriott International, Inc —Chandler, AZ
- $60,000 - $73,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Continuous improvement
- Employee discount
Guest Services Manager - Bell Stand Operations
Marriott International, Inc —Scottsdale, AZ
- $30.29 - $38.94 an hour
- Full-time
- No experience needed
- Mid-level
- Hotel
- On-the-job training
Greeter
Macpie LLC —Avondale, AZ
- Full-time
- Dealership
- Writing skills
- Organizational skills
Front Desk Manager
Camelback Hospitality PE LLC —Paradise Valley, AZ
- Full-time
- Ability to walk for extended periods
- High school diploma or GED
- Organizational skills
Quick Apply
Night Auditor
Holiday Inn Express & Suites Phoenix Dwtn - State —Phoenix, AZ
- Part-time
- Computer literacy
- Basic math
- Mid-level
Front Desk Service Representative
Four Pillars Lodging, LLC —Tolleson, AZ
- Full-time
- Customer service
- High school diploma or GED
- Communication skills
Quick Apply
Service Associate - Night
EōS Fitness —Laveen, AZ
- $16.50 - $17.50 an hour
- Overtime
- Inventory management
- Computer literacy
- Microsoft Office
- Paid holidays
- Dental insurance
Quick Apply
Front Desk
The Tempest Hotel at ASU —Tempe, AZ
- Part-time
- Computer literacy
- Basic math
- Hotel
Workplace Experience Coordinator (Phoenix, AZ)
CBRE —Phoenix, AZ
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
14d
Workplace Experience Coordinator - Phoenix, AZ
CBRE —Phoenix, AZ
- Full-time
- Mid-level
- Office
- 3 years
Front Desk Service Representative - part time
Four Pillars Lodging, LLC —Tolleson, AZ
- Part-time
- High school diploma or GED
- Communication skills
- Entry level
Quick Apply

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front desk manager jobs near laveen, az

Front Desk Manager

Marriott International, Inc -
Scottsdale, AZ

Apply Now

Job Details

Full-time
$61,000 - $78,000 a year

Qualifications

Negotiation

Full Job Description

Additional Information
Job Number26094043
Job CategoryRooms & Guest Services Operations
Location6902 E Greenway Pkwy, Scottsdale, Arizona, United States, 85254
ScheduleFull Time
Located Remotely?N
Position Type Management
Pay Range: $61,000-$78,000 annually
Bonus Eligible: Y

JOB SUMMARY

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Maintaining Guest Services and Front Desk Goals

Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

Develops specific goals and plans to prioritize, organize, and accomplish your work.

Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.

Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.

Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.

Supporting Management of Front Desk Team

Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

Encourages and building mutual trust, respect, and cooperation among team members.

Serving as a role model to demonstrate appropriate behaviors.

Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.

Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.

Ensuring Exceptional Customer Service

Provides services that are above and beyond for customer satisfaction and retention.

Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

Responds to and handles guest problems and complaints.

Sets a positive example for guest relations.

Empowers employees to provide excellent customer service.

Observes service behaviors of employees and provides feedback to individuals.

Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.

Ensures employees understand customer service expectations and parameters.

Interacts with guests to obtain feedback on product quality and service levels.

Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Managing Projects and Policies

Implements the customer recognition/service program, communicating and ensuring the process.

Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.

Supervises same day selling procedures to maximize room revenue and control property occupancy.

Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.

Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.

Supporting Human Resource Activities

Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.

Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.

Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.

Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.

Participates in employee progressive discipline procedures.

Additional Responsibilities

Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Analyzes information and evaluating results to choose the best solution and solve problems.

Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

Performs all duties at the Front Desk as necessary.

Runs Front Desk shifts whenever necessary.

Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.

Apply Now

Refine Your Search

front desk manager jobs in laveen, az

Front Desk Manager

Assistant Front Desk Manager

Hotel General Manager

Office Assistant - Office Coordinator

Office Coordinator

Front Desk

Front Desk

Front Desk Scheduler/Office Manager

Office Administrative Coordinator

Rooms Operations Manager

Guest Services Manager - Bell Stand Operations

Greeter

Front Desk Manager

Night Auditor

Front Desk Service Representative

Service Associate - Night

Front Desk

Workplace Experience Coordinator (Phoenix, AZ)

Workplace Experience Coordinator - Phoenix, AZ

Front Desk Service Representative - part time

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