EPC Real Estate Group is hiring a Community Manager to lead operations at two exceptional communities in Lenexa and one boutique community in Shawnee, KS.
We are seeking an experienced, high-energy, and adaptable leader who excels in financial management, resident relations, and team supervision in a fast-paced, service-focused environment. At EPC, we are committed to building a supportive, engaging workplace culture where our teams are empowered to lead, grow, and succeed. If you are ready to be part of the best team in the apartment industry, apply today and let’s build something great together.
Location: Lenexa, KS
Basic Function
Responsible for all day-to-day property operations across both communities, overseeing staff, financial performance, leasing, resident retention, and maintenance to enhance property value while delivering exceptional resident service.
Responsibilities
Financial
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Demonstrate ability to understand financial goals, operate assets in owners’ best interest per company policies; prepare annual budgets and income projections accurately and on time.
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Maintain accurate records of all transactions (e.g., rent rolls, delinquency reports, move-ins/move-outs); ensure rents, late fees, and deposits are collected, posted, and handled timely.
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Generate legal actions and documents per state/company guidelines; manage A/P invoices, petty cash, vendor billing, scheduling, and certificates of insurance.
Leasing
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Ensure properties rent to fullest capacity using effective marketing strategies and competitive analysis.
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Monitor traffic logs, conversion ratios, renewal data, and market info; train leasing staff on closing techniques.
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Represent the company professionally at all times.
Administrative
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Implement procedures for efficient workflow; ensure leases and paperwork are completed accurately and entered into software timely.
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Lead emergency response team, handling incidents (e.g., criminal activity, injuries, fires) to minimize liabilities.
Resident Retention
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Address resident concerns promptly; develop retention programs (e.g., events, promotions, newsletters).
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Distribute community notices; consistently enforce policies.
Personnel Management
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Supervise entire on-site staff (e.g., Assistant Community Manager, Leasing Consultant, Maintenance Supervisor, Technicians, Groundskeepers, Painters) through hiring, training, scheduling, performance reviews, and disciplinary actions.
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Coordinate with Maintenance Supervisor on schedules and assignments.
Maintenance
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Oversee community appearance via regular inspections; ensure timely repairs, market-ready units, and service request handling.
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Assist with budget for maintenance expenditures.
Safety
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Ensure compliance with company, local, state, and federal safety rules; correct unsafe conditions promptly and promote “safety first” principles.
Additional Duties
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Report resident complaints; work on-call, overtime, weekends, and holidays as required.
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Perform other related duties as assigned; manage multiple projects/deadlines with quality and efficiency.
Supervisory Responsibilities
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Develop and maintain effective organization through selection, training, compensation, motivation, and review of all on-site personnel.
Physical Requirements
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Moves objects between floors; frequently bends/stoops, climbs stairs, kneels, balances, reaches, walks, and twists.
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Normal range of vision, hearing, and speech.
Skills
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Oral and Written Communication
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Time Management
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Resident Relations
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Reading Skills
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Professionalism
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Project Management
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Organization
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Sound Judgment
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Microsoft Office Suite (Word, Excel, Outlook), property management software
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Budgeting and Financial Reporting
Education/Training
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Degree: High School Diploma or Equivalent (College degree preferred)
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Preferred Certifications: Certified Apartment Manager (CAM), Accredited Resident Manager (ARM), Fair Housing
Experience
Minimum 2 years on-site as a multifamily Assistant/Community Manager or 3 years supervisory in customer service; property management preferred. Prior residential experience required.
EPC Core Values
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Driven to Lead, Not Follow
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Bring Your Best, Every Time
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Do the Right Thing Even When Nobody is Looking
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Be A No-Ego Doer
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Choose Positivity
Job Type: Full-time
EPC is an Equal Opportunity Employere